Telephone Pirates: The 99% True Confession of a Reformed Telemarketer

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During the 1970?

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During the 1970?

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As the way work is done changes and as organizations "flatten themselves down" in response to demands posed by the new global economy, managers on the front lines, where some say the real work is done, need a broader set of skills than ever before. They must learn to see their jobs differently--to become tougher and more durable--but they must also become more flexible in how they interact with the organization itself and its changing work and economic environments. The authors emphasize key tasks that front-line managers must do today, such as strategic planning, budgeting, quality management, and benchmarking, and how they must focus attention on their customers, until now far removed and perhaps out of mind. They must also recognize the need for effective information systems and find ways to align their immediate work units with larger organizational strategies and processes. In short, the authors offer essentially a new paradigm for the way management should now be practiced in a far-ranging book that today's managers will need to keep pace with changes that could threaten their careers, and a book that offers others on the way up a way to start their own careers on the right foot. Becoming an effective front-line manager starts with understanding the job. The authors begin with a comprehensive look at what it means to be a front-line manager and the special challenges they face. They must become all things to all people, say the authors, and at the same time consider other, perhaps unfamiliar challenges, such as safety and health concerns. Front-line managers today must also learn to grow and adapt to changing work environments. The authors present an extensive view of these new tasks and roles and detail the ways in which front-line managers can address and overcome the obstacles they will find. The book is a readable, thought-provoking study of special interest to teachers of general management courses on the undergraduate and graduate levels.

The Everyday Impact of Economic Reform in China: Managers, Workers and Households (Routledge Studies in the Growth Economies of Asia)

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The Everyday Impact of Economic Reform in China: Managers, Workers and Households (Routledge Studies in the Growth Economies of Asia)
Ying Zhu
Manufacturer: Routledge
ProductGroup: Book
Binding: Hardcover

Development & Growth | Economics | Business & Investing | Subjects | Books

General | Popular Economics | Business & Investing | Subjects | Books

General | Business & Investing | Subjects | Books

General | International | Business & Investing | Subjects | Books
ASIN: 0415428416

Book Description

Examining the effects of economic reform on everyday life in china, especially on the implications for individual households and families, this book explores how changes in the employment relationship have affected the livelihood strategies of households.

Looking at the effects on individual workers and their families, including salaries, working conditions and satisfaction, job security and disparities based on location, gender, age, skill, position and migrant status, the authors discuss changing human resource management practices and employment relations in different types of enterprises.

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Manager in the International Economy
Raymond Vernon , and Louis T. Wells
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Hardcover

Managers and Mandarins in China The Building of an International Business Alliance (Routledgestudies on the Chinese Economy)

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Managers and Mandarins in China The Building of an International Business Alliance (Routledgestudies on the Chinese Economy)
Jie Tang
Manufacturer: Routledge
ProductGroup: Book
Binding: Hardcover

General | Popular Economics | Business & Investing | Subjects | Books

General | Business & Investing | Subjects | Books

General | International | Business & Investing | Subjects | Books

Consolidation & Merger | Management & Leadership | Business & Investing | Subjects | Books

Management | Management & Leadership | Business & Investing | Subjects | Books

Project Management | Management & Leadership | Business & Investing | Subjects | Books

Book Description

Are business conflicts in China resolved in much the same way as elsewhere? Or are they handled altogether differently? Setting out in search of an answer, Jie Tang immersed herself in the day-to-day operation of a major construction project in China that brought together participants from around the globe.

The result is this in-depth account of the inner workings of the Chinese business world. It follows the progress of construction from tendering to completion in an attempt to understand the progress and problems on the project as seen through the eyes of the participants. It also delves into how conflicts grew out of the structure of the project, as well as the broader contest in which it operated. In doing so, Managers and Mandarins in China touches on such issues as differing international standards and management procedures; the peculiarities of Chinese red tape; tensions between contractors; paternalism and nepotism; the role of campaigns and the limits on contract in contemporary China.The work traces the increasing involvement of local officials in the work of the project, examining the reasons for this and its consequences for management.

Of interest to scholars and managers alike, this study benefits from the unparalleled access the author was able to secure to all the parties involved, Chinese and Western, commercial and governmental. Working alongside managers as a participant observer, the author uses the fine detail characteristics of ethnography to convey a vivid impression of how they faced up to conflict, intrigue, danger and a race against time. The result is a unique insight into the lives of managers in China today and the forces with which they have to contend.

The Russian Management Revolution: Preparing Managers for the Market Economy

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The Russian Management Revolution: Preparing Managers for the Market Economy

Manufacturer: M.E. Sharpe
ProductGroup: Book
Binding: Hardcover

General | Business & Investing | Subjects | Books

Leadership | Management & Leadership | Business & Investing | Subjects | Books

General | Politics | Nonfiction | Subjects | Books
ASIN: 1563240424

The Successful Manager's Guide to 1992 (The Successful Manager)

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The Successful Manager's Guide to 1992 (The Successful Manager)
Kevin Featherstone
Manufacturer: Fontana Press
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

General | International | Business & Investing | Subjects | Books

European Union | International Law | Law | Subjects | Books
ASIN: 0006375200

Taming City Hall: Rightsizing for Results

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Hilarious

Taming City Hall: Rightsizing for Results
Gerald Seals
Manufacturer: ICS Press
ProductGroup: Book
Binding: Hardcover

Economic Policy & Development | Economics | Business & Investing | Subjects | Books

Public Affairs & Administration | Government | Nonfiction | Subjects | Books

State & Local Government | Government | Nonfiction | Subjects | Books

General | Politics | Nonfiction | Subjects | Books

Urban, State & Local Government | Administrative Law | Law | Subjects | Books
ASIN: 1558153381

Customer Reviews:

Hilarious.......2001-08-12

For one who lived in Corvallis at the time referred to in this book, and still lives there, this book is an amusing concept, and I'm passing it around to others here for a belly laugh. The quote that Gerald was "Obviously the results were impressive, and Seals was off to South Carolina" hardly reflects the feelings of the citizenry at the time I think. My own opinion is that this book be relegated to the history of Sunday Funnies section. It's amusing.

World Class Manager: Olympic Quality Performance in the New Global Economy

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Practical World Class Management

World Class Manager: Olympic Quality Performance in the New Global Economy
Gerhard Plenert
Manufacturer: Prima Pub
ProductGroup: Book
Binding: Hardcover

General | Business & Investing | Subjects | Books

Leadership | Management & Leadership | Business & Investing | Subjects | Books

Management | Management & Leadership | Business & Investing | Subjects | Books
ASIN: 0761500308

Customer Reviews:

Practical World Class Management.......1997-10-02

This is the best practical book on management that I have ever read. It gives general information that every manager should know, and it gives specific strategies to deal with management problems and concerns. I liked how Plenert shows that people perform based on what you measure them by. I also like how he stated that in order to be a World Class Manager, you must first become a World Class Person.

Information systems for managers in a global economy. (Global Business): An article from: Business Perspectives

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Information systems for managers in a global economy. (Global Business): An article from: Business Perspectives
James C. Hershauer
Manufacturer: University of Memphis
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books

Management | Management & Leadership | Business & Investing | Subjects | Books

Manager's Guides to Computing | Business & Culture | Computers & Internet | Subjects | Books

Book Description

This digital document is an article from Business Perspectives, published by University of Memphis on September 22, 1990. The length of the article is 1897 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Information systems for managers in a global economy. (Global Business)
Author: James C. Hershauer
Publication: Business Perspectives (Refereed)
Date: September 22, 1990
Publisher: University of Memphis
Volume: v4 Issue: n1 Page: p9(5)

Distributed by Thomson Gale

Book Description

In compiling articles from eighteen professionals in the field of science and technical communication, this unique collection updates readers on the evolving theory, teaching, and practice within the field. A framework is provided on the direction practitioners and academicians can focus their research or application on. Extensive discussions are provided on the management of the dynamic growth in international and intercultural communication in technical and scientific disciplines. Emphasis is also placed on understanding the issues and training for effectiveness.

Managing Intellectual Assets in the Digital Age (Mobile Communications Library)

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Managing Intellectual Assets in the Digital Age (Mobile Communications Library)
Jeffrey H. Matsuura
Manufacturer: Artech House Publishers
ProductGroup: Book
Binding: Hardcover

Management | Management & Leadership | Business & Investing | Subjects | Books

Business Law | Reference | Business & Investing | Subjects | Books

Culture | Business & Culture | Computers & Internet | Subjects | Books

Manager's Guides to Computing | Business & Culture | Computers & Internet | Subjects | Books

Wireless Networks | Networking | Computers & Internet | Subjects | Books

Online Books | Books & Reading | Literature & Fiction | Subjects | Books

Franchising | Business | Law | Subjects | Books

General | Law | Subjects | Books

General | Intellectual Property | Law | Subjects | Books

Patent, Trademark & Copyright | Intellectual Property | Law | Subjects | Books

Science & Technology | Perspectives on Law | Law | Subjects | Books

Business | English Law | Law | Subjects | Books

General | Science | Subjects | Books

All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books

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Literature & Fiction | Qualifying Textbooks - Fall 2007 | Stores | Books

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Darknet: Hollywood's War Against the Digital Generation

ASIN: 1580533590

Managing Global Communication in Science and Technology.: An article from: Technical Communication

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Managing Global Communication in Science and Technology.: An article from: Technical Communication
Kirk St. Amant
Manufacturer: Society for Technical Communication
ProductGroup: Book
Binding: Digital

Book Description

This digital document is an article from Technical Communication, published by Society for Technical Communication on February 1, 2001. The length of the article is 1969 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Managing Global Communication in Science and Technology.
Author: Kirk St. Amant
Publication: Technical Communication (Refereed)
Date: February 1, 2001
Publisher: Society for Technical Communication
Volume: 48 Issue: 1 Page: 87

Distributed by Thomson Gale

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Haiti Business and Investment Opportunities Yearbook (World Country Study Guide Library)

Manufacturer: Intl Business Pubns USA
ProductGroup: Book
Binding: Paperback

Exports & Imports | Economics | Business & Investing | Subjects | Books
General | Business & Investing | Subjects | Books
General | Investing | Business & Investing | Subjects | Books
ASIN: 0739776495

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Haiti Investment & Business Guide (World Investment and Business Library)
USA International Business Publications
Manufacturer: International Business Publications, USA
ProductGroup: Book
Binding: Paperback
ASIN: 0739717707

Book Description

This investment guide contains basic information on economy, business, export-import and investment climate, opportunities and regulations. Provides strategic information on economy, industrial development, banking, and government. Includes information on the most important business contacts and business travel. Updated annually.

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Haiti Investment and Business Guide
USA International Business Publications
Manufacturer: Intl Business Pubns USA
ProductGroup: Book
Binding: Paperback

Exports & Imports | Economics | Business & Investing | Subjects | Books

General | Business & Investing | Subjects | Books

General | International | Business & Investing | Subjects | Books

General | Investing | Business & Investing | Subjects | Books
ASIN: 0739740792

Haiti: A Country Study Guide (World Country Study Guides Library)

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Haiti: A Country Study Guide (World Country Study Guides Library)
Inc. Global Investment & Business Center
Manufacturer: Intl Business Pubns Inc
ProductGroup: Book
Binding: Paperback

Economic Conditions | Economics | Business & Investing | Subjects | Books

General | World | History | Subjects | Books

Customs & Traditions | Social Sciences | Nonfiction | Subjects | Books
ASIN: 0739723715

Book Description

This study guide contains basic information on economy, government, business, history and geography, climate, traditions, people, places to visit. Provides information on government, political organizations, and more... Includes basic statistics, information on the most important business contacts and business travel. Updated annually.

Average customer rating:

What's Up, (papa) Doc?

Haiti Investment & Business Guide
Emerging Markets Investment Center
Manufacturer: International Business Publications, USA
ProductGroup: Book
Binding: Library Binding
ASIN: 073970267X

Book Description

This investment guide contains basic information on economy, business, export-import and investment climate, opportunities, regulations. Provides strategic information on economy, industrial development, banking, and government. Includes information on the most important business contacts and business travel. Updated annually.

Customer Reviews:

What's Up, (papa) Doc?.......2002-12-10

A must-have reference for anyone coveting a piece of Haiti's "go-go" economy. Its authors do an admirably thorough job of scouring the countryside for deeply contrarian business opportunities, rather than limiting themselves to the usual suspects in Port Au Prince's industrial and technological corridor. I'll admit it - I originally bought this guide on something of a lark, specifically as a gift for our family's trustee. By way of background, the trust department of an esteemed Boston bank has been abetting the decline of the Higgensworth clan for almost a century. Each generation, a new trustee is granted absolute authority over our assets (think of it as a serial dictatorship along the lines of North Korea, with the sole oppressee being our finances). During the Eisenhower era they poured millions of Higgensworth dollars (yes, there were millions of them once) into Wham-O! Corporation stock just as the Frisbee and Hula Hoop manias were collapsing. Under Carter they bought a large stake in a Chiclets factory in Iran, which did wonderfully until Khomeini took over and turned it into an interrogation center for unveiled women. Then during the Diet Roosevelt years they stodgily stuck to treasuries and municipal bonds until March of 2000 - when they couldn't take it any more and finally bet heavily on the Internet. When I came across this book, I couldn't help but send it to our designated Mandarin over at the trust department with a peevish note suggesting that he comb it for investment possibilities. He either missed the implicit irony, or detected it and deeply resented it, because scarcely a month later I received a notice indicating that we are now 1/17th owners of a chicken processing plant just outside of Verrettes - a small industrial center in Haiti's Artibonite province. Haitian poultry processors are said to enjoy tremendous efficiencies, since local religious practices create high demand for exotic internal organs that Americans don't buy. For this reason I am hopeful that this story will have a happy ending.

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