Telemarketing Basics, a Practical Guide for Professional Results.

Book Description

Determine, develop, and implement the necessary skills for a successful telemarketing operation.

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Disappointing Read

Makansi lays it out rather well

Lights Out provides a roadmap for keeping the U.S. strong

Connects and Ignites

Lights Out: The Electricity Crisis, the Global Economy, and What It Means To You
Jason Makansi
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

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ASIN: 0470109181

Book Description

A behind-the-scenes expos頯f why our electricity system is headed for a state of emergency-and what can be done to head it off

Most people don't realize that skyrocketing global energy demand and economic growth severely affect the supply of electricity. Between production (power plants) and delivery is an antiquated, "third-world" transmission grid that is in desperate need of hardening against breakdowns, terrorist attacks, inadequate carrying capacity, and operational obsolescence. And while electricity doesn't hold the headlines or dramatic power of oil, the ability to ensure its uninterrupted supply at a reasonable price is even more essential to global survival and prosperity. Lights Out is today's most detailed, in-depth examination of this largely unreported looming energy crisis. Written by one of the world's top electricity industry experts, this powerful book covers numerous hot button economic and political issues-free markets versus regulation; energy independence versus foreign imports; nuclear power, global warming, and other environmental issues; and much more. Beyond just uncovering and illuminating the problems, however, it proposes a comprehensive road map of technical solutions and regulatory reform from both the production and demand sides of the equation-a framework for rethinking, rebuilding, and enhancing the entire electricity production and delivery infrastructure. Prescriptive and provocative, Lights Out will redefine the simmering debate on how the world can-and must-act now to head off a global catastrophe, one that could eventually wreak even more havoc than the ongoing oil crisis.

Jason Makansi is the President of Pearl Street, Inc., a consulting firm; Principal of PS Liquidity Advisors, an advisory service for energy technology companies raising capital; and Executive Director of the Energy Storage Council, a public-policy advocacy organization. A prolific author, respected industry thought leader, and seasoned communicator, Mr. Makansi has been analyzing the technological, business, and regulatory issues in electricity production and delivery for over twenty-five years. He earned a BS in chemical engineering from Columbia University. His earlier books include An Investor’s Guide to the Electricity Economy, also published by John Wiley & Sons, and Managing Steam: An Engineering Guide to Commercial, Industrial, and Utility Systems.

Customer Reviews:

Disappointing Read.......2007-09-17

I had high hopes for this book, but it's a very disappointing book. And I'm amazed at the reviews by others of the book. Makansi knows a lot, but he does a poor job of communicating precisely the problems he perceives with our electricity grid. The book is lively and eccentric, but very poorly edited.

I think it's a waste of time.

I happen to know Jason Makansi (from the long-ago past) and believe him to be a very capable person, but he could write a much better book if forced to show some discipline in the writing process.

Makansi lays it out rather well.......2007-08-16

As someone who's got a couple years under my belt in the industy, I thought this was a great story for someone with no knowledge or someone that has been in the business 30+ years.

There's no preaching about renewable solutions that won't happen or the concept of a hydrogen economy... Just down and dirty dealing with the state of the industry, and what needs to happen on the generation, transmission and consumer side of the equation.

The book is very up-to-date, provides a little bit of history and a solid solution for what needs to happen for the United States to succeed in upcoming challenges.

Lights Out provides a roadmap for keeping the U.S. strong.......2007-07-22

Electricity provides the fundamental power that drives our economy. The complex quilt of regulation, special interest groups, ownership, and consumer behavior make it a very difficult industry to comprehend and manage. This eclectic set of interests obfuscates the issues that we must address to keep our economy strong and our environment clean. Too often zealots high jack the debate putting our future at risk.

"Lights Out" sorts through these interests and presence a coherent way to insure our countries electricity supply while protecting the environment. The author has accomplished the rare feat of writing a very readable book on a complex technical topic. Many parts of the book read as a novel. I just about finished it in one reading. The book accomplishes its goals of: describing the electric generation and distribution industry, providing a roadmap for the future, and call each of us to action. It looks at the challenge from several dimensions and ends with a call to personal action. I found myself in agreement with virtually all of the recommendations with the exception of placing some constraints on the financial aspects of private equity entering the market. I understand the author's concerns for open and transparent operations. If these are insured I believe that open financial markets will enhance the solution not hinder it.

My favorite part of the book was the call to personal accountability. As Pogo said, "we've met the enemy and he is us." Each of us can play a role in the solution by: simply conserving electricity through changing our light bulbs, turning off equipment, insulating our houses, and running appliances more intelligently. We can also play a role by reading about the industry; abandoning our prejudices, opening our mind, and writing our elected officials and holding them accountable.

The point of the books is that the future of our electric supply system merits national attention. If we get involved, we can make this happen.

Connects and Ignites.......2007-06-12

If you wonder how our country may be vulnerable in respect to the next national disaster, either via home-grown or foreign terrorist strike or climactic catastrophe or even simple human error....

If you are frustrated with recent power outages affecting your business or neighborhood and don't know why they are (and will keep) occurring...

If you wonder how we can get from "here" to "there" regarding our current reliance on overseas oil and fossil fuel-generated power to a more reliable, efficient and sustainable form of energy supply and transmission...

If you are someone in the industry who is frustrated with the merger and acquisition aspect of making the business end work and need both optimism and practical ideas for growth in this field.....

If you are, like me, a consumer who just wants to know what is behind the wall...

The answers, the ideas, and the possibilities are in this book.

I read "Lights Out" in two days. Informational without being grossly technical, provocative without demonizing any particular person or group, and at times bitingly funny, Jason Makansi writes in an accessible way about a complex subject, drawn from his deep background in the field and an honest, almost Trumanesque prose style. With no real understanding of how my lights go on, or any more than a consumer's investment in this industry--I was engaged from start to finish. This book sounds the alarm, describes the problems, and ignites a passion for taking the next step before we are facing a greater crisis.

For example, in the chapter titled, "Savvy Consumption, Empowering Ratepayers" he writes, "What if you also quantified the value of energy independence.....Imagine going to a filling station and seeing not only the price per gallon, but the hidden cost per gallon to protect our petroleum supply lines, fight wars in countries with oil and natural gas reserves, and lead global military defense!"

Did I mention he writes provocatively?

Regarding some of the dilemmas facing those in the industry he writes, "Both strategies for growth---'if we build it, Wall Street will come' and 'If we merge, business will surge'--are giving utilities fits. The problem is that delays, the money wasted on lawyers and consultants, and the general malaise that overtakes an organization under siege, drain time and money from real needs, like modernizing the infrastructure."

Did I mention he doesn't waste time demonizing but cuts straight to the problem?

And finally, from the chapter, "A Vision For The Future" he writes, "Imagine going to your local electricity store, just like you go to a car dealership, and picking out the model you want custom-built into your new home. What this industry needs more than anything else are entrepreneurial companies that provide home-and business-based electricity systems with the same quality and attention to detail of a home entertainment system: Maybe I want one that makes me feel better because it offers the lowest carbon dioxide emissions. Maybe I just want to be the 'baddest' dude in the neighborhood and pick out something that rumbles when I crank it up."

Did I mention he is funny?

There is so much more in this book, about the supply, the demand, the global structure of our fossil fuel reliance and the impending energy needs of other countries, to what is, in his view, the greatest concern: transmission. Along with a reasonable advocacy for taking a second look at nuclear power generating plants, (something I was previously opposed to), he also includes exciting ideas for new technologies and research, such as recycling the waste heat generated from all sources not just power plants, to a home meter that clearly and understandably shows the consumer how much energy is being used and when, to the idea of a national commission to unite and oversee power transmission from state to state. As Mr. Makansi puts it, "Why not?"

Can we reliably keep the lights on at our current levels of energy consumption? Are our grids vulnerable to sabotage and attack? Are there intermediate solutions that can be made within the industry and by our government that are practical, safe, climate sensitive and affordable now? Can I personally change the way I consume and view my own energy use? And what steps can be taken to affect the change that is needed?

Lights Out connects all interests on the way toward a more logical, more sustainable, more humane and renewable use of energy in today's world. The only question remaining: When will we take the next step?

Average customer rating:

The Hard Truth - READ THIS BOOK
Read the book and also the WTO agreements
Rational arguments against the global economy
A wake up message
43 Essays about the "global economy"

The Case Against the Global Economy
Jerry Mander
Manufacturer: Random House, Inc.
ProductGroup: Book
Binding: Hardcover

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ASIN: 0871563525
Release Date: 1996-09-09

Amazon.com

"Economic globalization," writes Jerry Mander, "involves arguably the most fundamental redesign of the planet's political and economic arrangements since at least the Industrial Revolution. Yet the profound implications of these fundamental changes have barely been exposed to serious public scrutiny or debate. Despite the scale of the global reordering, neither our elected officials nor our educational institutions nor the mass media have made a credible effort to describe what is being formulated or to explain its root philosophies." From which omission arises The Case Against the Global Economy.

The 43 essays in this collection comprise a point-by-point analysis of globalization and its consequences that demonstrates that the future may not be as bright as business leaders tell us. Among the highlights: William Greider examines how General Electric works to shape (with the goal of controlling) the political arena; Ralph Nader and Lori Wallach attack NAFTA and GATT for undermining the sovereign authority of democratic governments; and Wendell Berry looks at the concerted efforts of big business to destroy local, particularly rural, communities in order to plunder the environment without opposition. Several authors, including Satish Kumar, Jeanette Armstrong, and Kirkpatrick Sale, outline alternatives to the global economy based on "bioregional" principles of local self-sufficiency.

Book Description

Public discussions of NAFTA and GATT have failed to adequately describe the profound changes in the world economy that are being formulated or to critically examine the theories behind them. This book gathers more than 40 economic, agricultural, and environmental experts to convey a complete picture of how globalization will affect our lives.

Customer Reviews:

The Hard Truth - READ THIS BOOK.......2007-01-05

If you want the truth about what "develpment" and "technological progress" are doing to the environment and the rich, diverse, and independent cultures of the world, read this collection of articles by leading expoerts on the subject.
Then boycott all corporate products and services. There is no alternative. For if we continue working for the corporations, and buying from them, we can do no more to help them.
GLOBALIZATION DESTROYS ALL CULTURES

Read the book and also the WTO agreements.......2006-01-02

I bought the book after reading Friedman's "The World is Flat". I am still struggling to find consistent answers related to global economy.
Now, the book is a must read therefore I give it 4 stars so people will buy it.
However, it shold be mandatory for everyone to compare those statements with the actual WTO agreements and the GATT (freely available at http://www.wto.org).
I treasured the book's articles good points, although I sensed some extreme takes. I do not like the ruthless, deregulated, trade ueber alles oriented world we are currently living in. Yet, statements like there is no mention of environmental issues are quite unfair. The very first lines of the WTO agreement include: "...seeking both to protect and preserve the environment and to enhance the means for doing so in a manner consistent with their respective needs and concerns at different levels of economic development...". That means to me that the intentions are in place; if somebody (corporations-controlled-governments) is actually amending those basic rules, then those entities are to be blamed.
And you will find many points of such reflections if you actually give the other side a chance.
Said that, I think that something still smells fishy (I jsut noticed that Saudi Arabia wasn't part of the deal until 2 weeks ago, what's up with that).
Be intellectually democratic and do yourself the favor of indulging the pleasure of this text along with some critical analysis.

Rational arguments against the global economy.......2004-06-05

It's a shame a book like this is needed at all. We should have thought about this before we implemented our global economic system. Caught in an ever smaller web, countries are forced to compete for scarce resources, which are not the products of countries, but corporations. National sovereignties are destroyed. The environment is affected, since our economy judges our "goods" for value, rather than taking into account the environmental or emotional worth of something. Things become commodities and are prepackaged and sold back to us. For what? The question is something we should have asked before we allowed things to get this far.

A wake up message.......2004-02-05

This book is unlike most and was unexpected. Interesting that some who are considered left of center could be not socialist. This book will reveal that those who write here really do have the best of intentions for people and for nations.

Freedom and democracy. This book should be recommended to our corporate leaders before we export too many more jobs overseas.

What has the off shoring of manufacturing done for Mexico? Although we get things at a lower cost, the long run costs are greater. Most who produce the goods in Mexico cannot even remotely purchase what they make. They live or lived, depending on the product they made, in small, non-descript hovels, some in squalor. It is a long way from what JFK envisioned that economys could grow slowly yet purposely so people could increase wealth.

This book can be a warning if we take is as such. Wake up world and listen

43 Essays about the "global economy".......2002-10-20

I first read this book in 1997 not too long after it was first published and again just recently, it is more relevant now because things described are coming down in the world. Some essays cover such topics as trade, the third world, explanations of GATT & NAFTA, mass layoffs in labor, the food supply & genetically modified organisms. Other writers question whether or not the idea of "globalization" is even sustainable, one starts to wonder exactly who is behind "globalization" and benefits from it 'cause the majority sure doesn't. There is a whole section of this book devoted to corporations and they way they function. Wal-Mart & General Electric get whole essays all their own, and richly deserved.

Usually books this accurate about the state of the world are just too depressing because the problems seem so entrenched and we're helpless to do anything about them. Not so here, the last section of the book focuses on community & localization and is uplifting.

Book Description

Current population growth is leading to a depletion in natural resources and could eventually cause irreversible damage to the environment. This book attempts to explain trends in the growth of the global population and the ecological consequences by blending the insights of analytical economics and behavioral ecology.

The book begins by looking at population from a long term perspective and considers the ecological influences before going on to examine the economics of population growth. Reproduction decisions of the family are then analyzed, and the welfare effect of these decisions on society as a whole are considered. Anup Shah pays particular attention to policies which could try to prevent or cure overpopulation. He asks whether there is a case for intervening in order to prevent overpopulation, and suggests that one way of reducing the effects of population growth is through technological advances which can help compensate for the adverse external effects. Finally, he examines the future of urban centers in the light of population growth.

Book Description

Since the late 1990s, megaconferences in the water-related sectors have become regular occurrences. The latest one, in Mexico City, in March 2006, is estimated to have cost $205 million, and had 19,000+ participants. In spite of such huge costs, not a single water megaconference has ever been evaluated in terms of its overall impacts on the water sector. The book is the first pioneering study to assess the impacts of the megaconferences on water policies, programmes and projects at global, regional and national levels. The results are bleak. The evaluation indicated that except for the UN Water Conference, held in Argentina in 1977, the impacts of the subsequent megaconferences have been at best marginal in terms of knowledge generation and synthesis, poverty alleviation, and/or environmental conservation.

Saving and Investment in a Global Economy

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Saving and Investment in a Global Economy
Barry P. Bosworth
Manufacturer: Brookings Institution Press
ProductGroup: Book
Binding: Paperback

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Understanding the World Economy: Global Issues Shaping the Future

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Understanding the World Economy: Global Issues Shaping the Future
Tony Cleaver
Manufacturer: Routledge
ProductGroup: Book
Binding: Hardcover

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ASIN: 0415128153

Book Description

Economic principles can sometimes seem inaccessible. This jargon-free text is designed to help the non-specialist understand why these principles are important and how they are driving events in the world today. Special attention is given to establishing the importance of economics in the context of global changein the real world. Key theories are illustrated in comtemporary settings and explained in non-technical language. The book will be particularly useful to those who are new to economics and whose interest goes beyond the national economy.

Carbon taxes: Their macroeconomic effects and prospects for global adoption : a survey of the literature (IMF working paper)

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Carbon taxes: Their macroeconomic effects and prospects for global adoption : a survey of the literature (IMF working paper)
Javier Cuervo
Manufacturer: International Monetary Fund, Fiscal Affairs Dept
ProductGroup: Book
Binding: Unknown Binding

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Global Environmental Macroeconomics
Harland Wm. Whitmore
Manufacturer: M E Sharpe Inc 01/1//1999
ProductGroup: Book
Binding: Paperback
ASIN: B000N5O1AW

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The course of clear explanations.

Global Broadband Battles: Why the U.S. and Europe Lag While Asia Leads (Innovation and Technology in the World E)

Manufacturer: Stanford Business Books
ProductGroup: Book
Binding: Paperback

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ASIN: 0804753067
Release Date: 2006-03-30

Book Description

Broadband communications have become the most important focus in the current evolution of the Internet. But there is a significant difference in the broadband performance of different countries, raising critical issues about the United States, Japan and Korea, and the European Union. The United States gave rise to the Internet, but ranks eleventh in global broadband penetration. Japan and Korea lead the world in broadband penetration, and yet neither country dominates the global information and communications industry. The European Union has developed an effective new regulatory framework for electronic communications, yet follows both Asia and the United States. Global Broadband Battles explains these issues while analyzing the dynamic drivers of the broadband industry, including many of the technologies involved.

Customer Reviews:

The course of clear explanations........2006-12-11

GLOBAL BROADBAND BATTLES: WHY THE U.S. AND EUROPE LAG WHILE ASIA LEADS holds important lessons beyond the broadband industry it examines, contrasting the different broadband performance of different countries and covering international contributions to both internet and broadband developments. There are many puzzles inherent in this process, such as why Europe is behind both Asia and the U.S. in regulating electronic communications: technology, business pursuits and social and political influence and structures alike are examined in the course of clear explanations.

Diane C. Donovan
California Bookwatch

Asia.com: Asia Encounters the Internet (Asia's Transformations)

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Asia.com: Asia Encounters the Internet (Asia's Transformations)
K. C. Ho , and C.C Yang
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The Internet is developing quicker in Asia than in any other region of the world. This book is the first comprehensive analysis of the information society in an Asian context and the impact of these technologies in Asia. These impacts are inevitably uneven and conditioned by issues of telecommunications infrastructure, government politics, cultural and social values and economic realities.
The combination of original research, theoretical innovation and detailed case studies make this an important book for scholars and students in Asian studies, media studies, communication studies and sociology.

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Global Production Networking and Technological Change in East Asia

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Advances in Data and Web Management: Joint 9th Asia-Pacific Web Conference, APWeb 2007, and 8th International Conference on Web-Age Information Management, ... (Lecture Notes in Computer Science)

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Advances in Data and Web Management: Joint 9th Asia-Pacific Web Conference, APWeb 2007, and 8th International Conference on Web-Age Information Management, ... (Lecture Notes in Computer Science)

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This book constitutes the refereed proceedings of the joint 9th Asia-Pacific Web Conference, APWeb 2007, and the 8th International Conference on Web-Age Information Management, WAIM 2007, held in Huang Shan, China in June 2007.

The 47 revised full papers and 36 revised short papers presented together with 4 invited papers and the abstracts of 4 keynote papers were carefully reviewed and selected from a total of 554 submissions. The papers are organized in topical sections on data mining and knowledge discovery, information retrieval, P2P systems, sensor networks, spatial and temporal databases, Web mining, XML and semi-structured data, sensor networks and grids, query processing and optimization, data streams, data integration and collaborative systems, data mining and e-learning, data mining, privacy and security, as well as data mining and data streams.

Frontiers of WWW Research and Development -- APWeb 2006: 8th Asia-Pacific Web Conference, Harbin, China, January 16-18, 2006, Proceedings (Lecture Notes in Computer Science)

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Frontiers of WWW Research and Development -- APWeb 2006: 8th Asia-Pacific Web Conference, Harbin, China, January 16-18, 2006, Proceedings (Lecture Notes in Computer Science)

Manufacturer: Springer
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Book Description

This book constitutes the refereed proceedings of the 8th Asia-Pacific Web Conference, APWeb 2006, held in Harbin, China in January 2006.

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Information Networking in Asia (Advanced Information Processing Technology)

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Information Networking in Asia (Advanced Information Processing Technology)

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This volume comprises a collection of papers from the 12th international conference on information networking. (ICOIN-12) held in Tokyo 1998. Technical papers on communication networks and distributed systems were presented, along side internet-based electronic commerce network systems, academic research papers, e.g. high-speed communication ATM, multimedia communications and systems, and distributed algorithms.

Intelligence and Security Informatics: Pacific Asia Workshop, PAISI 2007, Chengdu, China, April 11-12, 2007, Proceedings (Lecture Notes in Computer Science)

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Intelligence and Security Informatics: Pacific Asia Workshop, PAISI 2007, Chengdu, China, April 11-12, 2007, Proceedings (Lecture Notes in Computer Science)

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Book Description

This book constitutes the refereed proceedings of the Pacific Asia Workshop on Intelligence and Security Informatics, PAISI 2007, held in Chengdu, China in April 2007.

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Management of Convergence Networks and Services: 9th Asia-Pacific Network Operations and Management Symposium, APNOMS 2006, Busan, Korea, September 27-29, ... (Lecture Notes in Computer Science)

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This book constitutes the refereed proceedings of the 9th Asia-Pacific Network Operations and Management Symposium, APNOMS 2006, held in Busan, Korea in September 2006.

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Web Technologies and Applications: 5th Asia-Pacific Web Conference, APWeb 2003, Xian, China, April 23-25, 2002, Proceedings (Lecture Notes in Computer Science)

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This book constitutes the refereed proceedings of the 5th Asia-Pacific Web Conference, APWeb 2003, held in Xian, China in April 2003.

The 39 revised full papers and 16 short papers presented together with two invited papers were carefully reviewed and selected from a total of 136 submissions. The papers are organized in topical sections on XML and database design; efficient XML data management; XML transformation; Web mining; Web clustering, ranking, and profiling; payment and security; Web application architectures; advanced applications; Web multimedia; network protocols; workflow management systems; advanced search; and data allocation and replication.

Web Technologies Research and Development - APWeb 2005: 7th Asia-Pacific Web Conference, Shanghai, China, March 29 - April 1, 2005, Proceedings (Lecture Notes in Computer Science)

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Web Technologies Research and Development - APWeb 2005: 7th Asia-Pacific Web Conference, Shanghai, China, March 29 - April 1, 2005, Proceedings (Lecture Notes in Computer Science)

Manufacturer: Springer
ProductGroup: Book
Binding: Paperback

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Computers & Internet | Qualifying Textbooks - Fall 2007 | Stores | Books
ASIN: 354025207X

Book Description

This book constitutes the refereed proceedings of the 7th Asia-Pacific Web Conference, APWeb 2005, held in Shanghai, China in March/April 2005.

The 71 revised full papers and 22 revised short papers presented together with 6 keynote papers and 22 invited demo papers were carefully reviewed and selected from 420 submissions. The papers are organized in topical sections on classification and clustering, topic and concept discovery, text search and document generation, Web search, mobile computing and P2P, XML, integration and collaboration, data mining and analysis, Web browsing and navigation, spatial data, stream data processing, Web services, ontologies, change management, personalization, performance and optimization, Web caching, data grid, multimedia, object recognition and information extraction, visualization and user interfaces, and delivery and networks.

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This law handbook contains information on basic business legislation, laws and regulatoins affecting export-import, business, foreign investments, property rights, taxation and banking. (Updated annually)

Guernsey Business Law Handbook (World Business Law Handbook Library)

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Guernsey Business Law Handbook (World Business Law Handbook Library)
Igor Oleynik
Manufacturer: International Business Publications USA
ProductGroup: Book
Binding: Digital

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ASIN: B00005R4X7
Release Date: 2006-01-01

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Basic business legislation, laws, export-import regulations affecting business, business climate and contacts

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Basic business legislation, laws, export-import regulations affecting business, business climate and contacts

Guernsey: A Spy Guide (World Business Law Handbook Library)

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Guernsey: A Spy Guide (World Business Law Handbook Library)

Manufacturer: Intl Business Pubns USA
ProductGroup: Book
Binding: Paperback

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ASIN: 0739785044

Book Description

Everything a successful "spy" must know on the country. Strategic and practical information on government, national security, army, foreign relations, economy, technology, mineral resources, as well as culture, history, traditions, government and business contacts and more...

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