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Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner (Business Desk Reference)
Career Press Manufacturer: Career Press ProductGroup: Book Binding: Paperback Similar Items: ASIN: 1564141071 |
Customer Reviews:
Obsolete.......2001-04-09
I found that the book is obsolete and does not cover modern-age telephone techniques including the following :
- Effective Conference Calling - Effective Technical Presentations on telephone - Effective 'Bridge Calling' - leaving effective voice mail messages - Telephone Etiquettes - Mobile Phone techniques - Controlled Gossiping - Getting past the secretary to the Boss
Instead, the book digresses into normal sales techniques and telemarketing techniques, contradicting with the book cover : 'guide for manager or business owner'.
The book can better be retitled as 'elementary telephone skills for telemarketers'
I am disappointed.
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Pensions Panorama: Retirement-Income Systems in 53 Countries
Edward Whitehouse Manufacturer: World Bank Publications ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0821367641 |
Book Description
Reforming pensions in a fiscally and socially sustainable way is a central issue in developing and developed countries alike. This report, produced in collaboration by the OECD and the World Bank, addresses some of the key questions underlying the debate and provides the basis for a new, consistent, approach to the empirical analysis of pension systems and entitlements around the world.
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Public Pension Fund Management
D. C. ?) Public Pension Fund Management Conference 2003 (Washington , PUBLIC PENSION FUND MANAGEMENT CONFERENC , and Robert J. Palacios Manufacturer: World Bank ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0821359983 |
Book Description
Until recently, "public pension fund management" is an area that received little attention by policymakers, practitioners, and development agencies. Even though there is growing interest in the public pension fund reform both in emerging and developed countries, there are not many resources available in the market in this area.The World Bank decided to actively contribute to the international debate over the public pension fund management in order to better advise its clients and design its programs in this area. One of the most important aspects of this effort, and one in which the World Bank has some comparative advantage, is in bringing together country experiences in order to learn which policies have been working and which policies have failed.
Public Pension Fund Management highlights the key themes and findings of the Second Public Pension Fund Management Conference which was organized by the Bank and took place in May 2003. This book addresses issues of governance, accountability, and investment policies and aims to foster ongoing dialogue and exchange of experiences across regions and between emerging and developed economies.
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Until recently, 'public pension fund management" is an area that received little attention by policymakers, practitioners, and development agencies. Even though there is growing interest in the public pension fund reform both in emerging and developed countries, there are not many resources available in the market in this area. The World Bank decided to actively contribute to the international debate over the public pension fund management in order to better advise its clients and design its programs in this area. One of the most important aspects of this effort, and one in which the World Bank has some comparative advantage, is in bringing together country experiences in order to learn which policies have been working and which policies have failed. Public Pension Fund Management highlights the key themes and findings of the Second Public Pension Fund Management Conference which was organized by the Bank and took place in May 2003. This book addresses issues of governance, accountability, and investment policies and aims to foster ongoing dialogue and exchange of experiences across regions and between emerging and developed economies.
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A Compilation of Federal Education Laws, V. 4, 2002: Vocational Education, Workforce Development and Related Programs, Rehabilitation Act of 1973 and Related ... Laws. As Amended Through December 31, 2002
Manufacturer: Committee on Education and the Workforce ProductGroup: Book Binding: Paperback ASIN: 0160513367 |
Product Description
Compilation of Federal Education Laws, Volume 4, Vocational Education, Workforce Development and Related Programs, Rehabilitation Act of 1973 and Related Laws, and Public Libraries and Other PublicProperty Laws. Includes: Carl Perkins Vocational and Technical Education Act of 1998; Workforce Investment Act of 1998; Wagner-Peyser Act; National Apprenticeship Act; Rehabilitation Act of 1973; Helen Keller National Center Act; Museum and Library Services Act; and National Commission on Libraries and Information Science Act
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Oecd Pensions At A Glance: Public Policies Across Oecd Countries
Manufacturer: Organization for Economic Cooperation & Devel ProductGroup: Book Binding: Paperback ASIN: 9264018719 |
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Analyzing the Distributional Impact of Reforms: A Practitioners' Guide to Pension, Health, Labor Markets, Public Sector Downsizing, Taxation, Decentralization, ... the Distributional Impact of Reforms)
Aline Coudouel Manufacturer: World Bank Publications ProductGroup: Book Binding: Paperback ASIN: 0821363484 |
Product Description
The analysis of the distributional impact of policy reforms on the well-being or welfare of different stakeholder groups, particularly on th e poor and vulnerable, has an important role in the elaboration and implementation of poverty reduction strategies in developing countries. In recent years this type of work has been labeled as Poverty and Social Impact Analysis (PSIA) and is increasingly implemented to promote evidence-based policy choices and foster debate on policy reform options. While information is available on the general approach, techniques, and tools for distributional analysis, each sector displays a series of specific characteristics. These have implications for the analysis of distributional impacts, including the types of impacts and transmission channels that warrant particular attention, the tools and techniques most appropriate, the data source typically utilized, and the range of political economy factors most likely to affect the reform process. This volume provides an overview of the specific issues arising in the analysis of the distributional impacts of policy and institutional reforms in selected sectors. Each chapter offers guidance on the selection of tools and techniques most adapted to the reforms under scrutiny, and offers examples of applications of these approaches. This is a companion to the first volume, which offers guidance on trade, monetary and exchange rate policy, utility provision, agricultural markets, land policy, and education. Also includes a CD-ROM containing chapters from companion volume 1, the PSIA User's Guide, Good Practice Note, E-learning course, and links to resources.Customer Reviews:
scan the sectors.......2006-10-01
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Pension Reform: Issues and Prospect for Non-financial Defined Contribution (NDC) Schemes (Trade and Development)
Manufacturer: World Bank Publications ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0821360388 |
Product Description
This book presents 24 state of the art papers on the conceptual foundations and issues surrounding non-financial, or notional, defined contribution plans (NDCs), country implementation of NDCs (Italy, Latvia, Poland, and Sweden), and case studies for countries where NDCs are figured in the reform debate. This book is intended as a handbook for academics and policy makers who want to become informed about what NDC is and to learn about the pros and cons of this attractive reform proposal.Product Description
The past decade has brought an increasing recognition to the importance of pension systems to the economic stability of nations and the security of their aging populations. During this time, the World Bank has taken a leading role in addressing this challenge through its support for pension reforms around the world. Old-Age Income Support in the 21st Century attempts to explain current policy thinking and update the World Bank¡¦s perspective on pension reform. The Bank has been involved in pension reforms in nearly 60 countries, and the demand for its support continues to grow. This book incorporates lessons learned from recent Bank experiences and research that have significantly increased knowledge and insight regarding how best to proceed in the future. The book has a comprehensive introduction and two main parts. Part I presents the conceptual underpinnings for the Bank¡¦s thinking on pension systems and reforms, including structure of Bank lending in this area. Part II highlights key design and implementation issues where it signals areas of confidence and areas for further research and experience, and includes a section on regional reform experiences, including Latin American and Europe and Central Asia. This book will be of interest to Bank clients, the international community, and anyone interested in pension systems and reform.Download Description
"The past decade has brought an increasing recognition to the importance of pension systems to the economic stability of nations and the security of their aging populations. During this time, the World Bank has taken a leading role in addressing this challenge through its support for pension reforms around the world. Old-Age Income Support in the 21st Century attempts to explain current policy thinking and update the World Bank's perspective on pension reform. The Bank has been involved in pension reforms in nearly 60 countries, and the demand for its support continues to grow. This book incorporates lessons learned from recent Bank experiences and research that have significantly increased knowledge and insight regarding how best to proceed in the future. The book has a comprehensive introduction and two main parts. Part I presents the conceptual underpinnings for the Bank's thinking on pension systems and reforms, including structure of Bank lending in this area. Part II highlights key design and implementation issues where it signals areas of confidence and areas for further research and experience, and includes a section on regional reform experiences, including Latin American and Europe and Central Asia. This book will be of interest to Bank clients, the international community, and anyone interested in pension systems and reform. "
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Social Security Pension Reform in Europe
Manufacturer: University Of Chicago Press ProductGroup: Book Binding: Hardcover ASIN: 0226241084 |
Book Description
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Ageing And Employment Policies Czech Republic: Czech Republic (Private Pensions Series)
Organisation for Economic Co-Operation and Development Manufacturer: OECD ProductGroup: Book Binding: Paperback ASIN: 9264016619 |
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Averting the Old Age Crisis: Policies to Protect the Old and Promote Growth (A World Bank Policy Research Report)
World Bank Manufacturer: A World Bank Policy Research Report ProductGroup: Book Binding: Paperback ASIN: 0195209966 |
Book Description
This policy-oriented book identifies the issues countries should consider as they reevaluate their old income security policies and formulate new methods. The choice between the various models for providing old-age security has broad implications for the operation of labor and capital markets, the fiscal system, and the level, growth, and distribution of GNP. The author concludes that a mixed strategy is more effective than any single method of income security. This will be an important book for international economists and policymakers.Customer Reviews:
An excellent blueprint for pension reform.......1999-03-03
Secondly, there is the incentive within both social security programmes and private, final-salary, 'defined-benefit' schemes to use early retirement as a means of unravelling lifetime employment commitments. With greater longevity, there are some countries in the world where periods of pensioned retirement are beginning to exceed the length of the working life. This puts pressure on funded pension scheme finances, let alone those of unfunded (pay-as-you-go) schemes.
Finally, there is the alleged deleterious effect of public pension commitments on private savings rates. But the Bank never clearly states either why high savings rates are important; after all, in standard models with ageing populations, a cut in the capital stock may be optimal.
Accepting the broad thrust of the bank's policy agenda, there is the important issue of heterogeneity of pension provision across countries. The basis of the Bank's generic pension reform package is the so-called 'three-pillar' approach: a first pillar of a mandatory state minimum pension (which might be income-tested, but not earnings-related); a second mandatory pillar of privately provided pensions from company defined-benefit plans or retirement savings accounts, held individually or group provided. The third pillar would be voluntary through other forms of savings (typically defined-contribution schemes).
For many countries, this 'ideal' represents a radical departure from existing practice, with much greater emphasis on private provision and funding, exploiting international capital markets to a greater extent than traditional 'provident' funds, and a significant downgrading of state, earnings-related provisions. The Bank's proposals are clearly influenced by Latin American reforms, notably Chile. A good deal of attention is paid to the 'double burden' imposed on a single generation when switching from pay-as-you-go to full funding.
The defined-contribution environment needs careful domestic regulation from the outset, such as scheme would have the added attraction for many countries of increasing the depth of the domestic capital market or allowing them to take advantage of the widening international capital market for appropriate diversification.
The Bank also underplays the public-choice aspect of pension provision: the blueprints for pension reform are to be transmuted into policy by benign governments (assisted by multilateral agencies) with a long enough time horizon to forgo any short-term redistributive considerations. And on a personal carping note, as an erstwhile consultant to the Bank on pension reform, there is, if not a gulf, at least daylight between the Bank's public position in this book and the conservative and bureaucratically-minded instincts of some of its own staff, when specific reforms along the lines proposed in this book are mooted.
The book shows how far thinking on pensions has come. Ten years ago, the case for ever-increasing state pensions could be trotted out on the spurious grounds of market failure. Defined-contribution plans would have been rejected as too risky and infeasible. And few countries would have woken up to the potential financial crisis confronting them, and to the range of options. This book is by far the best survey on international pension policies and how to adapt the demographic transition. It is of interest to economists and policy-makers alike, and shows that the 'economics of pensions' impinges on a wide range of issues of interests to economists in general.
(edited from a review in the Economic Journal, vol. 105, no. 433, pp. 1651-3.)
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Sea Change in Liner Shipping
M.R. Brooks Manufacturer: Pergamon ProductGroup: Book Binding: Hardcover ASIN: 0080434282 |
Book Description
Transport policy is undergoing major changes which transcend national boundaries. Meanwhile, strategic alliances and mergers are changing the face of the liner shipping business. A re-examination of competition policy as it relates to liner shipping is underway. This book not only examines the changing regulatory climate for the liner shipping industry but also explores managerial thinking about co-operation and competition within the industry. Using comparisons from the rail and aviation industries, the book develops guiding principles for a common regulatory policy for liner shipping while proposing a framework for shipping managers to guide strategy formulation and implementation in this new business environment.This book explores the issues of national regulation of liner shipping in three legal jurisdictions: the US., Europe and Canada. It builds on the author's long history of research in liner shipping and its regulation, and her access to the regulators in these markets.
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Sea Change in Liner Shipping: Regulation and Managerial Decision-Making in a Global Industry.(Review) (book review): An article from: Transportation Journal
Evelyn Thomchick Manufacturer: American Society of Transportation and Logistics, Inc. ProductGroup: Book Binding: Digital ASIN: B0008JC9F2 Release Date: 2005-07-28 |
Book Description
This digital document is an article from Transportation Journal, published by American Society of Transportation and Logistics, Inc. on September 22, 2000. The length of the article is 940 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
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SEA CHANGE IN LINER SHIPPING
Mary R. Brooks Manufacturer: Butterworth Heinemann ProductGroup: Book Binding: Paperback ASIN: B000OGJE66 |
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Bulgaria Business & Investment Opportunities Yearbook
USA International Business Publications Manufacturer: International Business Publications, USA ProductGroup: Book Binding: Paperback ASIN: 0739721259 |
Book Description
This yearbook contains basic information on export-import, investment and business opportunities in the respected country. Provides information on government structure, economy, business climate, regulations, and more... Includes basic statistics, information on the most important business contacts and business travel. Updated annually.
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Bulgaria Business and Investment Opportunities Yearbook (World Business Intelligence Library)
Manufacturer: Intl Business Pubns USA ProductGroup: Book Binding: Paperback ASIN: 0739776002 |
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Bulgaria Investment & Business Opportunities Yearbook (World Investment & Business Opportunities Library)
USA International Business Publications Manufacturer: International Business Publications, USA ProductGroup: Book Binding: Paperback ASIN: 073971225X |
Book Description
This yearbook contains information on investment business opportunities, international economic projects, tenders, government projects, marketing and export-import opportunities information.
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Bulgaria Business and Investment Opportunities Yearbook (World Business and Investment Opportunities Library)
Igor Oleynik Manufacturer: International Business Publications USA ProductGroup: Book Binding: Digital ASIN: B00005R52L Release Date: 2006-01-01 |
Book Description
Major investment, export-import and other Strategic business opportunities and contacts, basic info for conducting business in the countryDownload Description
Major investment, export-import and other strategic business opportunities and contacts, basic information for conducting business in the countryBooks:
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