Nuclear Waste Stalemate: Political and Scientific Controversies
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    Nuclear Waste Stalemate: Political and Scientific Controversies
    Robert Vandenbosch , and Susanne E Vandenbosch
    Manufacturer: University of Utah Press
    ProductGroup: Book
    Binding: Paperback

    GeneralGeneral | Politics | Nonfiction | Subjects | Books
    Public PolicyPublic Policy | Political Science | Social Sciences | Nonfiction | Subjects | Books
    NuclearNuclear | Engineering | Professional & Technical | Subjects | Books
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    1. Uncertainty Underground: Yucca Mountain and the Nation's High-Level Nuclear Waste Uncertainty Underground: Yucca Mountain and the Nation's High-Level Nuclear Waste

    ASIN: 0874809037
    Annual Oil and Gas Statistics and Main History Series 1983-1984/Statistiques Annuelles Du Petrole Et Du Gaz Naturel Et Series Historiques Principales (Oil Information)
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      Annual Oil and Gas Statistics and Main History Series 1983-1984/Statistiques Annuelles Du Petrole Et Du Gaz Naturel Et Series Historiques Principales (Oil Information)
      International Energy Agency
      Manufacturer: Organization for Economic
      ProductGroup: Book
      Binding: Paperback

      Living on the LandLiving on the Land | Ecology | Outdoors & Nature | Subjects | Books | Architecture | Hunting & Fishing
      Oil & EnergyOil & Energy | Industries & Professions | Business & Investing | Subjects | Books
      ASIN: 9264027998
      Atoms for what?(The Center Spread): An article from: Bulletin of the Atomic Scientists
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        Atoms for what?(The Center Spread): An article from: Bulletin of the Atomic Scientists
        Catherine Auer
        Manufacturer: Educational Foundation for Nuclear Science, Inc.
        ProductGroup: Book
        Binding: Digital

        HistoryHistory | Subjects | Books | Africa | Americas | Ancient | Arctic & Antarctica | Asia | Audiobooks | Australia & Oceania | Europe | Gay & Lesbian | Historical Study | Large Print | Middle East | Military | Military Science | Russia | United States | World
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        ASIN: B0008EDKXC
        Release Date: 2005-07-31

        Book Description

        This digital document is an article from Bulletin of the Atomic Scientists, published by Educational Foundation for Nuclear Science, Inc. on November 1, 2003. The length of the article is 876 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

        Citation Details
        Title: Atoms for what?(The Center Spread)
        Author: Catherine Auer
        Publication: Bulletin of the Atomic Scientists (Refereed)
        Date: November 1, 2003
        Publisher: Educational Foundation for Nuclear Science, Inc.
        Volume: 59 Issue: 6 Page: 42(2)

        Distributed by Thomson Gale
        The History of the International Energy Agency 1974-1994: Principal Documents
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          The History of the International Energy Agency 1974-1994: Principal Documents
          Organisation for Economic Co-Operation and Development , and Richard Scott
          Manufacturer: OECD
          ProductGroup: Book
          Binding: Paperback

          GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
          GeneralGeneral | Business & Investing | Subjects | Books
          Oil & EnergyOil & Energy | Industries & Professions | Business & Investing | Subjects | Books
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          EnergyEnergy | Physics | Science | Subjects | Books
          EnergyEnergy | Physics | Professional Science | Professional & Technical | Subjects | Books
          Social HistorySocial History | Historical Study | History | Subjects | Books
          ASIN: 9264146598

          Book Description

          This collection of "principle documents" completes the twenty year IEA History survey which began with institutional aspects of the Agency (Volume I, Origins and Structure) and continued with the Agency's operational activities (Volume II, Major Policies and Actions). The main purpose of this volume is to make available in convenient form the texts of major policy decisions discussed in Volumes I and II. In addition, Volume III carries forward to 1995 the highlights of major IEA developments featured in the first two volumes. Covering the period 1975-1995, Volume III also contains the full texts of the Agency's Ministerial Communiques, together with lists of the IEA's publications and conferences, and includes a bibliography of IEA related materials as well as an index of the three volumes.
          The History of the International Energy Agency: Major Policies and Actions
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            The History of the International Energy Agency: Major Policies and Actions
            Richard Scott
            Manufacturer: OECD
            ProductGroup: Book
            Binding: Paperback

            Development & GrowthDevelopment & Growth | Economics | Business & Investing | Subjects | Books
            Economic Policy & DevelopmentEconomic Policy & Development | Economics | Business & Investing | Subjects | Books
            EnergyEnergy | Physics | Science | Subjects | Books
            EnergyEnergy | Physics | Professional Science | Professional & Technical | Subjects | Books
            GeneralGeneral | Reference | Subjects | Books
            ASIN: 9264143378

            Book Description

            Volume II of the History of the International Energy Agency continues the story which began with the Origins and Structure of the Agency in Volume I. After examining the energy policies leading up to the 1973-1974 crisis, the current volume focuses on the new policies adopted in the IEA during its first twenty years.
            History Of The International Energy Agency: The History of the International Energy Agency
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              History Of The International Energy Agency: The History of the International Energy Agency
              Organisation for Economic Co-Operation and Development
              Manufacturer: Organization for Economic
              ProductGroup: Book
              Binding: Paperback

              GeneralGeneral | Business & Investing | Subjects | Books
              GeneralGeneral | Reference | Business & Investing | Subjects | Books
              GeneralGeneral | Reference | Subjects | Books
              ASIN: 9264014934
              The International Atomic Energy Agency.: An article from: Social Education
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                The International Atomic Energy Agency.: An article from: Social Education
                Joanne Dufour
                Manufacturer: National Council for the Social Studies
                ProductGroup: Book
                Binding: Digital

                HistoryHistory | Subjects | Books | Africa | Americas | Ancient | Arctic & Antarctica | Asia | Audiobooks | Australia & Oceania | Europe | Gay & Lesbian | Historical Study | Large Print | Middle East | Military | Military Science | Russia | United States | World
                NonfictionNonfiction | Subjects | Books | Audiobooks | Automotive | Crime & Criminals | Current Events | Economics | Education | Foreign Language Nonfiction | Government | Holidays | Law | Philosophy | Politics | Social Sciences | Transportation | True Accounts | Urban Planning & Development | Women's Studies
                GeneralGeneral | History | Subjects | e-Docs | Formats | Books
                GeneralGeneral | History | HTML | Formats | e-Docs | Formats | Books
                GeneralGeneral | Nonfiction | HTML | Formats | e-Docs | Formats | Books
                ASIN: B00082D8DG
                Release Date: 2005-07-31

                Book Description

                This digital document is an article from Social Education, published by National Council for the Social Studies on March 1, 2004. The length of the article is 5257 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                Citation Details
                Title: The International Atomic Energy Agency.
                Author: Joanne Dufour
                Publication: Social Education (Refereed)
                Date: March 1, 2004
                Publisher: National Council for the Social Studies
                Volume: 68 Issue: 2 Page: 178(7)

                Distributed by Thomson Gale
                International Atomic Energy Agency: The First Forty Years and Personal Reflections
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                  International Atomic Energy Agency: The First Forty Years and Personal Reflections
                  David Fischer
                  Manufacturer: United Nations Publications
                  ProductGroup: Book
                  Binding: Paperback

                  GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                  GeneralGeneral | World | History | Subjects | Books
                  Public Affairs & AdministrationPublic Affairs & Administration | Government | Nonfiction | Subjects | Books
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                  GeneralGeneral | Physics | Science | Subjects | Books
                  Central GovernmentsCentral Governments | Administrative Law | Law | Subjects | Books
                  All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                  ASIN: 9201023979
                  The History of the International Energy Agency 1974-1994: Origins and Structure
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                    The History of the International Energy Agency 1974-1994: Origins and Structure
                    Richard Scott
                    Manufacturer: Organization for Economic
                    ProductGroup: Book
                    Binding: Paperback

                    Development & GrowthDevelopment & Growth | Economics | Business & Investing | Subjects | Books
                    Economic Policy & DevelopmentEconomic Policy & Development | Economics | Business & Investing | Subjects | Books
                    GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                    GeneralGeneral | Real Estate | Business & Investing | Subjects | Books
                    Living on the LandLiving on the Land | Ecology | Outdoors & Nature | Subjects | Books | Architecture | Hunting & Fishing
                    GeneralGeneral | Reference | Subjects | Books
                    ASIN: 926414059X
                    Combined Effects of Radioactive Chemical and Thermal Releases to the Environment: Proceedings/Isp404 (Proceedings Series (International Atomic Energy Agency).)
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                      Combined Effects of Radioactive Chemical and Thermal Releases to the Environment: Proceedings/Isp404 (Proceedings Series (International Atomic Energy Agency).)
                      C Symposium on the Combined Effects on the Environment of Radioactive
                      Manufacturer: Unipub
                      ProductGroup: Book
                      Binding: Paperback

                      GeneralGeneral | Biology | Biological Sciences | Science | Subjects | Books
                      Natural HistoryNatural History | Nature & Ecology | Science | Subjects | Books
                      ReferenceReference | Outdoors & Nature | Subjects | Books
                      ASIN: 9200202756

                      Education & Children with Special Needs: From Segregation to Inclusion
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                        Education & Children with Special Needs: From Segregation to Inclusion

                        Manufacturer: Sage Publications Pvt. Ltd
                        ProductGroup: Book
                        Binding: Paperback

                        EducationEducation | Reference | Business & Investing | Subjects | Books
                        GeneralGeneral | Education | Nonfiction | Subjects | Books
                        GeneralGeneral | Special Education | Education | Nonfiction | Subjects | Books
                        Psychology & CounselingPsychology & Counseling | Health, Mind & Body | Subjects | Books | Adolescent Psychology | Applied Psychology | By Topic | Child Psychology | Clinical Psychology | Cognitive | Counseling | Creativity & Genius | Developmental Psychology | Education & Training | Ethnopsychology | Experimental Psychology | Forensic Psychology | General | History | Hypnosis | Industrial Psychology | Logotherapy | Medicine & Psychology | Mental Illness | Movements | Neuropsychology | Occupational & Organizational | Pathologies | Personality | Philosophy of Psychology | Physical Illness & Psychiatry | Physiological Aspects | Psychiatry | Psychoanalysis | Psychobiology | Psychopharmacology | Psychosomatic Medicine | Psychotherapy, TA & NLP | Reference | Research | Sexuality | Social Psychology & Interactions | Statistics | Suicide | Testing & Measurement
                        Special Needs ChildrenSpecial Needs Children | Children's Health | Personal Health | Health, Mind & Body | Subjects | Books
                        All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                        ASIN: 0761995854

                        Book Description

                        The book discusses the change from segregated education of children with special needs to integration and inclusion and the various factors underpinning the process in the two developed countries of United States and United Kingdom. It highlights the areas of policy formation and implementation that existS for educating disabled children in India: the sociological perspective, the ideological and cultural underpinnings in which policy can be embedded, and the historical and philosophical issues within the educational framework.

                        Emotions at Work: Theory, Research and Applications for Management
                        Average customer rating: 5 out of 5 stars
                        • how do you achieve the balance?
                        Emotions at Work: Theory, Research and Applications for Management

                        Manufacturer: John Wiley & Sons
                        ProductGroup: Book
                        Binding: Hardcover

                        Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
                        ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                        EmotionsEmotions | Mental Health | Health, Mind & Body | Subjects | Books
                        GeneralGeneral | Mental Health | Health, Mind & Body | Subjects | Books
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                        Occupational & OrganizationalOccupational & Organizational | Psychology & Counseling | Health, Mind & Body | Subjects | Books
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                        Industrial PsychologyIndustrial Psychology | Psychology & Counseling | Health, Mind & Body | Subjects | Books
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                        Similar Items:
                        1. Emotions in the Workplace: Understanding the Structure and Role of Emotions in Organizational Behavior (J-B SIOP Frontiers Series) Emotions in the Workplace: Understanding the Structure and Role of Emotions in Organizational Behavior (J-B SIOP Frontiers Series)
                        2. The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't

                        ASIN: 047198759X

                        Book Description

                        In this book, the authors provide up-to-date thinking and research on the broad range of emotional experience in working environments with particular attention to the causes of emotional change, the consequences of emotional experience for individuals and their organisations, and the implications for effective strategies for managing individuals (including oneself) and organisations.

                        Download Description

                        Emotions at Work is a comprehensive review of the whole spectrum of emotions, both negative and positive, as they impinge upon organizations and their workforces. Roy Payne and Cary Cooper have enlisted the expertise of an international star cast to convey the importance and magnitude of this topic to the academic and the business world today. Arranged in five sections, this important reference includes definitions, measurement and assessment, biological correlates, the influence of organizations on emotion, how to manage emotions and what future influences there may be on the area, including discussion of emotional intelligence. Whatever the individual topic under discussion, authors relate their findings to the workplace and practical applications for management.

                        Customer Reviews:

                        5 out of 5 stars how do you achieve the balance?.......2001-12-04

                        This book brings up the interesting issue of emotions and the workplace, a tricky balancing act. However, the unique approach to this issue presented here makes this a standout from "touchy-feely" HR/OB books. Scientific and sociological analysis plays a large role here, so this is recommended for those who prefer objectivity over subjectivity.

                        Knowledge Sharing And Quality Assurance in Hospitality And Tourism
                        Average customer rating: Not rated
                          Knowledge Sharing And Quality Assurance in Hospitality And Tourism
                          Noel, Ed. Scott
                          Manufacturer: Haworth Press, Inc.
                          ProductGroup: Book
                          Binding: Hardcover

                          GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                          GeneralGeneral | Business & Investing | Subjects | Books
                          Hospitality, Travel & TourismHospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
                          GeneralGeneral | Social Sciences | Nonfiction | Subjects | Books
                          ASIN: 0789034115

                          Book Description

                          Learn both theory and practice of knowledge management

                          Sir Francis Bacon once wrote, "Knowledge is power." Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality experts offer the latest theory and practical frameworks to expand the knowledge needed for creating and maintaining success at destinations around the world. Each cogent chapter provides fresh directions for future research and the creation of effective ways to share and use knowledge.

                          As the tourism and hospitality industry expands, the competition increases as the search continues for ways to ensure quality, know the consumer, and discover the best standards of destination operation. Knowledge Sharing and Quality Assurance in Hospitality and Tourism is a unique foundational text that clearly explains the theory and practical management of knowledge in this lucrative, very competitive industry. Knowledge theory is used to explore organizational functioning, change issues, and operations at destinations in industry clusters and networks. Chapters are extensively referenced.

                          Topics in Knowledge Sharing and Quality Assurance in Hospitality and Tourism include:

                          The role of higher education in transferring knowledge into practice
                          Four kinds of benchmarking
                          E-mail response quality
                          Quality management at the destination level and its path to knowledge sharing
                          Tourism managers knowledge needs--the knowledge type, where the knowledge is available, and sharing that knowledge between academics and the industry
                          Strategic planning in knowledge management
                          Three element framework of knowledge management assessment
                          A case study of an international tourism project and the use of knowledge management
                          A case study of best practice in tourism research dissemination in Quebec and Queensland

                          Knowledge Sharing and Quality Assurance in Hospitality and Tourism is crucial, idea-sparking reading perfect for tourism researchers, tourism managers, administrators, educators, and students.
                          Service Quality in Leisure and Tourism
                          Average customer rating: Not rated
                            Service Quality in Leisure and Tourism
                            Christine Williams , and John Buswell
                            Manufacturer: CABI
                            ProductGroup: Book
                            Binding: Paperback

                            GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                            GeneralGeneral | Business & Investing | Subjects | Books
                            Hospitality, Travel & TourismHospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
                            Sports & EntertainmentSports & Entertainment | Industries & Professions | Business & Investing | Subjects | Books
                            ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                            GeneralGeneral | Sports | Subjects | Books
                            GeneralGeneral | Geography | Earth Sciences | Science | Subjects | Books
                            GeneralGeneral | Travel | Subjects | Books
                            All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                            Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
                            ScienceScience | Qualifying Textbooks - Fall 2007 | Stores | Books
                            TravelTravel | Qualifying Textbooks - Fall 2007 | Stores | Books
                            ASIN: 0851995411

                            Book Description

                            The service sector is considered to lag behind manufacturing in introducing quality management cultures. The leisure and tourism industry has tended to be even more dilatory, and so quality management was not given a high priority until recently. This book aims to develop an awareness of the underpinning theories of quality as applicable to leisure and tourism. It helps to comprehend the various dimensions of service quality along with the associated underpinning theory, facilitating and understanding of service, its characteristics and typology. Suitable for students and researchers, it shows how to evaluate critically the numerous quality management systems and techniques available within the context of the leisure and tourism business environment.
                            Quality Issues in Heritage Visitor Attractions
                            Average customer rating: Not rated
                              Quality Issues in Heritage Visitor Attractions
                              Ian Yeoman
                              Manufacturer: Butterworth-Heinemann
                              ProductGroup: Book
                              Binding: Hardcover

                              GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                              GeneralGeneral | Business & Investing | Subjects | Books
                              Hospitality, Travel & TourismHospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
                              Total Quality ManagementTotal Quality Management | Management & Leadership | Business & Investing | Subjects | Books
                              AdvertisingAdvertising | Marketing & Sales | Business & Investing | Subjects | Books
                              ProfessionalProfessional | Test Guides - Graduate & Professional | Education | Reference | Subjects | Books
                              GeneralGeneral | Geography | Earth Sciences | Science | Subjects | Books
                              All Amazon UpgradeAll Amazon Upgrade | Amazon Upgrade | Stores | Books
                              Business & InvestingBusiness & Investing | Amazon Upgrade | Stores | Books
                              ReferenceReference | Amazon Upgrade | Stores | Books
                              ScienceScience | Amazon Upgrade | Stores | Books
                              All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                              Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
                              ReferenceReference | Qualifying Textbooks - Fall 2007 | Stores | Books
                              ScienceScience | Qualifying Textbooks - Fall 2007 | Stores | Books
                              ASIN: 0750646756

                              Book Description

                              * Quality as a tool for success
                              *Covers a diverse range of quality issues and theories in the context of heritage attractions
                              * Well-respected international contributor team of academics and practitioners

                              Heritage Tourism is the fastest growing component of the tourism market. Tourists have more choices than ever and their past experiences and future expectations make them even more discerning customers. A focus on quality can assist with customer satisfaction and business excellence.


                              This new book on Quality issues brings together a range of specialists who lead us from the evolution of quality to our current position on the quality roadmap. It provides a toolkit to assist on the continuous quality improvement journey and presents a vision of what lies ahead in this new millennium.

                              'Quality Issues in Heritage Visitor Attractions' will prove an invaluable guide for students and practitioners in the field s of Heritage, Visitor Attractions and Tourism in general.

                              Divided into six sections this text presents a different 'flavour' of quality by looking at aspects such as critical success factors for heritage organizations, methods of quality improvement, developing the concept and offering, quality tools for managers, managing the quality workforce and the future.

                              - Well-respected international contributor team of academics and practitioners.
                              - Covers a diverse range of quality issues and theories in the context of the heritage attractions
                              - Quality as a tool for success
                              Quality Assurance in the Hospitality Industry
                              Average customer rating: Not rated
                                Quality Assurance in the Hospitality Industry
                                Stephen S. Hall
                                Manufacturer: Quality Resources.
                                ProductGroup: Book
                                Binding: Hardcover

                                GeneralGeneral | Business & Investing | Subjects | Books
                                Hospitality, Travel & TourismHospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
                                Quality ControlQuality Control | Management & Leadership | Business & Investing | Subjects | Books
                                GeneralGeneral | Cooking, Food & Wine | Subjects | Books
                                Hotels & InnsHotels & Inns | Food & Lodging | Reference & Tips | Travel | Subjects | Books
                                ASIN: 0527916536
                                Quality Management in Hospitality: Best Practice in Action
                                Average customer rating: Not rated
                                  Quality Management in Hospitality: Best Practice in Action
                                  Andrew Ghillyer , and Michael Lockwood
                                  Manufacturer: Cassell Academic
                                  ProductGroup: Book
                                  Binding: Paperback

                                  Hospitality, Travel & TourismHospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
                                  Total Quality ManagementTotal Quality Management | Management & Leadership | Business & Investing | Subjects | Books
                                  GeneralGeneral | Travel | Subjects | Books
                                  ASIN: 0304334855
                                  Quality Restaurant Service Guaranteed: A Training Outline
                                  Average customer rating: 2 out of 5 stars
                                  • Disappointed
                                  Quality Restaurant Service Guaranteed: A Training Outline
                                  Nancy Loman Scanlon
                                  Manufacturer: Wiley
                                  ProductGroup: Book
                                  Binding: Hardcover

                                  GeneralGeneral | Business & Investing | Subjects | Books
                                  Hospitality, Travel & TourismHospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
                                  ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                                  Total Quality ManagementTotal Quality Management | Management & Leadership | Business & Investing | Subjects | Books
                                  GeneralGeneral | Marketing | Marketing & Sales | Business & Investing | Subjects | Books
                                  GeneralGeneral | Cooking, Food & Wine | Subjects | Books
                                  ProfessionalProfessional | Professional Cooking | Cooking, Food & Wine | Subjects | Books
                                  TablesettingTablesetting | Special Occasions | Cooking, Food & Wine | Subjects | Books
                                  GeneralGeneral | Travel | Subjects | Books
                                  All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                                  ASIN: 0471028525

                                  Book Description

                                  How to match quality service with increased profitability—a systematic and detailed guide for hotel and restaurant owners, operators, managers, and trainers.

                                  Are you looking for a way to make your food and beverage operation really stand out? One sure way is to improve your service program so that it not only satisfies your customers but increases your operation's profits. This book provides a detailed guide that foodservice professionals can easily follow to discover the hidden potential in every service program.

                                  Foodservice owners and managers will learn how to chart an effective path to high-quality service and what steps they need to take to get there. This approach is one that has been used in dozens of hotels and restaurants nationwide with continued success. With these detailed blueprints in hand, the reader will be well equipped to develop quality service for operations ranging from quick-food establishments to full-service restaurants.

                                  The author thoroughly covers the basic level of service for each type of foodservice operation and then highlights areas where specific techniques can boost overall quality. One important area—identifying and meeting customer needs and expectations—is made less confusing with the help of marketing exercises. Applying this knowledge to real-world situations is seamless with the aid of the worksheets provided. Dozens of photographs throughout vividly illustrate quality foodservice in action in hotels and restaurants throughout the country.

                                  Customer Reviews:

                                  2 out of 5 stars Disappointed.......2000-05-27

                                  Disappointed buying this book as 2/3 of this book is with tables, basic bor5ing pictures of for example place a coffee cup on a table. As a "training Outline" as described in the title it was too basic every school book will give a hospitality student better and more information and guideline. As a professional in the hospitality industry I thought of purchasing a tool for me to use.... So for experienced hospitality personal it is not the right book rather for someone who has no idea of the business and would like to get some information and help.
                                  Service Quality Management in Hospitality, Tourism and Leisure
                                  Average customer rating: Not rated
                                    Service Quality Management in Hospitality, Tourism and Leisure

                                    Manufacturer: Jaico Publishing House
                                    ProductGroup: Book
                                    Binding: Hardcover

                                    GeneralGeneral | Business & Investing | Subjects | Books
                                    Hospitality, Travel & TourismHospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
                                    Sports & EntertainmentSports & Entertainment | Industries & Professions | Business & Investing | Subjects | Books
                                    Total Quality ManagementTotal Quality Management | Management & Leadership | Business & Investing | Subjects | Books
                                    ASIN: 8179921840
                                    Quality Assurance and Certification in Ecotourism (Ecotourism Book)
                                    Average customer rating: Not rated
                                      Quality Assurance and Certification in Ecotourism (Ecotourism Book)

                                      Manufacturer: CABI
                                      ProductGroup: Book
                                      Binding: Hardcover

                                      GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                                      GeneralGeneral | Business & Investing | Subjects | Books
                                      Hospitality, Travel & TourismHospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
                                      Human GeographyHuman Geography | Social Sciences | Nonfiction | Subjects | Books
                                      EcotourismEcotourism | Specialty Travel | Travel | Subjects | Books
                                      GeneralGeneral | Travel | Subjects | Books
                                      ASIN: 1845932374

                                      Book Description

                                      Genuine ecotourism can have many positive impacts, particularly the conservation of biodiversity and cultural heritage and the creation of economic opportunities for local communities. While promoting these, it aims to eliminate negative impacts such as environmental degradation, cultural
                                      commoditization and playground effects. Unfortunately, the concept is broadly misunderstood and its true definition widely debated. It is often used as a marketing tool, with some operators taking advantage of the ecotourism label to attract more business while behaving in environmentally
                                      irresponsible ways. This book considers the important topic of quality control and accreditation in ecotourism, describing the mechanisms that can be implemented to ensure quality in all aspects of the industry, namely protected areas, businesses, products and tour guides.
                                      Implementation of a quality-assurance program in the hospitality industry: The Hershey Entertainment and Resort Co. case
                                      Average customer rating: Not rated
                                        Implementation of a quality-assurance program in the hospitality industry: The Hershey Entertainment and Resort Co. case
                                        Elena Xanat Carranza Bernstein
                                        ProductGroup: Book
                                        Binding: Unknown Binding
                                        ASIN: B00072IHZQ
                                        QA & Iso9000/Bs5750 in the Hospitality and Catering Industry (TQM Practitioner Series)
                                        Average customer rating: Not rated
                                          QA & Iso9000/Bs5750 in the Hospitality and Catering Industry (TQM Practitioner Series)
                                          K.G. Hayman
                                          Manufacturer: Nelson Thornes Ltd
                                          ProductGroup: Book
                                          Binding: Paperback

                                          Hospitality, Travel & TourismHospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
                                          Total Quality ManagementTotal Quality Management | Management & Leadership | Business & Investing | Subjects | Books
                                          ASIN: 0748718699

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                                          1. Ohio Public Employee Collective Bargaining (Anderson's Ohio Practice Manual Series)
                                          2. Poor Richard's Web Site Marketing Makeover: Improve Your Message and Turn Visitors Into Buyers
                                          3. Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner (Business Desk Reference)
                                          4. Random House Webster's Modern Office Dictionary
                                          5. Rethinking Marketing: Towards Critical Marketing Accountings
                                          6. Security In Ports Ilo Code Of Practice: An Ilo Code Of Practice
                                          7. Selling Old Books the New Dot Com Way: Your Guide to Starting and Running an Internet Bookselling Business
                                          8. Send Me a Message SB
                                          9. Sierra Saints, A Brief History of the Mormons in Western El Dorado County 1847-1997
                                          10. Sources of Operating Grants, 2003

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