Using Surveys to Value Public Goods: The Contingent Valuation Method (RFF Press)
Average customer rating: 5 out of 5 stars
  • A complete guido to Contingent Valuation Method
Using Surveys to Value Public Goods: The Contingent Valuation Method (RFF Press)
Robert Cameron Mitchell , and Richard T. Carson
Manufacturer: RFF Press
ProductGroup: Book
Binding: Hardcover

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  1. The Measurements of Environmental and Resource Values: Theory and Methods (RFF Press) The Measurements of Environmental and Resource Values: Theory and Methods (RFF Press)
  2. Valuing Environmental Preferences: Theory and Practice of the Contingent Valuation Method in the US, EU, and Developing Countries Valuing Environmental Preferences: Theory and Practice of the Contingent Valuation Method in the US, EU, and Developing Countries
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ASIN: 0915707322

Customer Reviews:

5 out of 5 stars A complete guido to Contingent Valuation Method.......2000-05-10

It have everything you need to learn about contingent valuation, an sophisticated and controversial method to value public goods.

Japan At A Deadlock
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    Japan At A Deadlock
    Michio Morishima
    Manufacturer: Palgrave Macmillan
    ProductGroup: Book
    Binding: Hardcover

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    JapanJapan | Asia | History | Subjects | Books
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    ASIN: 0333748948

    Book Description

    When Why Has Japan 'Succeeded'? (1982) was published, Japan was still a country of "capitalism from above". For the past ten years the country's economy has faltered and declined. It is turning towards 'capitalism from below' despite Japan's weak democracy. This directional change is investigated through a variety of standpoints, using an in-depth knowledge of the Japanese ethos, national history, educational background, as well as the sociology of the Japanese economy and business world. The author offers a long-term forecast for the future of Japan.
    Control devices and solutions for deadlocks in joint venture corporations in the United States and Japan (University of Washington. School of Law. Student papers)
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      Control devices and solutions for deadlocks in joint venture corporations in the United States and Japan (University of Washington. School of Law. Student papers)
      Hideyuki Yasue
      ProductGroup: Book
      Binding: Unknown Binding
      ASIN: B00073425O
      Japan At A Deadlock
      Average customer rating: Not rated
        Japan At A Deadlock
        Michio Morishima
        Manufacturer: Palgrave Macmillan
        ProductGroup: Book
        Binding: Paperback
        ASIN: B000OV7WCE
        Japan-U.S. trade negotiations: Will the deadlock be broken? (CRS report for Congress)
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          Japan-U.S. trade negotiations: Will the deadlock be broken? (CRS report for Congress)
          Raymond J Ahearn
          Manufacturer: Congressional Research Service, Library of Congress
          ProductGroup: Book
          Binding: Unknown Binding
          ASIN: B0006PG7JC

          The Next Global Stage: The Challenges and Opportunities in Our Borderless World
          Average customer rating: 4.5 out of 5 stars
          • Provides both businesses and governments with a game plan for handling new challenges.
          • Good Analysis of Intl Trade by Regions
          • Visionary Views of the Evolving Region-State Consistent with Friedman's Flattened World
          • read 'the world is flat' instead
          • The Next Stage Is Here Now
          The Next Global Stage: The Challenges and Opportunities in Our Borderless World
          Kenichi Ohmae
          Manufacturer: Wharton School Publishing
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          Binding: Hardcover

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          5. The End of the Nation State: The Rise of Regional Economies The End of the Nation State: The Rise of Regional Economies

          ASIN: 013147944X

          Download Description

          "Globalization is a fact. You can't stop it; it has already happened; it is here to stay. And we are moving into a new global stage.

          A radically new world is taking shape from the ashes of yesterday's nation-based economic world. To succeed, you must act on the global stage, leveraging radically new drivers of economic power and growth. Legendary business strategist Kenichi Ohmae¿who in The Borderless World, published in 1990, predicted the rise and success of globalization, coining the very word¿synthesizes today's emerging trends into the first coherent view of tomorrow's global economy¿and its implications for politics, business, and personal success.

          Ohmae explores the dynamics of the new ""region state,"" tomorrow's most potent economic institution, and demonstrates how China is rapidly becoming the exemplar of this new economic paradigm. The Next Global Stage offers a practical blueprint for businesses, governments, and individuals who intend to thrive in this new environment. Ohmae concludes with a detailed look at strategy in an era where it's tougher to define competitors, companies, and customers than ever before.

          As important as Huntington's The Clash of Civilizations, as fascinating as Friedman's The Lexus and the Olive Tree, this book doesn't just explain what's already happened: It offers a roadmap for action in the world that's beginning to emerge.

          "

          Customer Reviews:

          5 out of 5 stars Provides both businesses and governments with a game plan for handling new challenges........2007-01-07

          Both business and political science college-level readers seeking to understand the new opportunities and challenges of a closely-knit global community will find THE NEXT GLOBAL STAGE: CHALLENGES AND OPPORTUNITIES IN OUR BORDERLESS WORLD outlines a radical new worldview evolving from the nation-based economic picture of the past. Kenichi Ohmae is a business strategist who published THE BORDERLESS WORLD in 1990, which predicted the rise of globalization: here he explores the new players of this world stage, and provides both businesses and governments with a game plan for handling new challenges.

          Diane C. Donovan
          California Bookwatch

          4 out of 5 stars Good Analysis of Intl Trade by Regions.......2006-06-04

          This is a well-written analysis of international trade. The title would be more accurate if changed from "Next" to "Present" Global Stage. Ohmae brings today's trade into clear focus, and (like a geographic economist) helps us understand that "global" trade is indeed limited by regional characteristics such as location, infrastructure, etc. Although nothing dramatically new is found, I would recommend it to students of business or economics to help understand global trade and economics as they "really" occur.

          But the actual "Next" global stage will probably not resemble Ohmae's suggestions for less government and more freedom of international exchange rates. It will more likely include such characteristics as John Maynard Keynes' 1944 call for the establishment of a central world bank and a universal currency, the Bancor. Ohmae's suggestion that we adapt English as a universal language is really nothing new either. And his proposed causal relationship between "less government" and . . . "prosperity" in successful regions of the world grossly missed the fact that more powerful "world" governance structures and international compacts and trade agreements in fact have dramatically helped buttress trade and commerce in these very same regions.

          But do read it ... it is worth your time and very informative.

          4 out of 5 stars Visionary Views of the Evolving Region-State Consistent with Friedman's Flattened World.......2006-06-03

          Although globalization is a rich topic worthy of several volumes, it's a bit of a shame that corporate strategist Kenichi Ohmae's book duplicates much of the same thesis of New York Times foreign affairs columnist Thomas Friedman's huge best seller, "The World Is Flat: A Brief History of the Twenty-First Century", a book I admired last year. Both authors deal with the phenomenon of a flattened world, a macro-level regrouping of economic forces which occur periodically on a global basis. Friedman explains that the burgeoning global fiber-optic network has transcended national borders and corporate entities to the point of starting a new structure for the economy, specifically the outsourcing of the U.S. economy's service and information-technology work to India and other developing nations. Based in Asia, Ohmae is obviously not as keen on outsourcing but more on the factors that have made outsourcing so attractive to the U.S., i.e., why has such hubs of cost-effective productivity sprouted in Asia. This is how his orientation differs from Friedman's.

          The author's personal observations come from his work with individual companies in India, China, and Japan. From this perspective, he believes strongly that one of the most important developments for the future is the emergence of "region-states". The antiquated concept of "nation-states", along with the accompanying protectionism related to such political sovereignty, is being rendered obsolete in the global economic marketplace. As borderless centers of economic activity, "region-states" have all the practical building blocks for growth, such as a sizable population and an efficient transportation infrastructure. Ohmae points out that such entities can be seen forming in the Shuto-ken (Greater Tokyo) metropolitan area of Japan and Guangzhou (Canton) in China. They exhibit viable socio-economical units that create what Ohmae calls a "virtuous circle", i.e., an openness to outside ideas and people with various backgrounds and skills. This is the cultural characteristic the author considers vital in order for companies to thrive.

          On a broader plain, there are a number of defining features to "region-states", chief among them the expeditious flow of communications and capital, which obviously attracts corporations and consumers. What Ohmae does well is paint a picture of the global economy not only driven by new technologies but also where knowledge has become the new currency. He is particularly insightful into how the future may look if the transference to the "region-state" fully occurs. Corporate leaders will need to be visionaries rather than just bottom-line-oriented consensus-builders, and strategy has to be mapped out to make greater sense of the chaotic new world. The author rather idealistically states that what will have greater value for leaders is sharpening their predictive skills in ascertaining upcoming trends, innovating quickly without all the data normally expected, and creating an environment where the norm is changing circumstances and extracting relevant information out of the clutter. I think Ohmae would have somewhat more credence if he could have given more practical advice on how to do this other than encouraging them to walk into the light. Nonetheless, his book makes for stimulating reading on the dynamic transformation in progress.

          1 out of 5 stars read 'the world is flat' instead.......2006-05-24

          this book is very similar in scope and theme with the world is flat, you may almost think one copied from the other, but this book's info and presentation are much inferior, the world is flat is a much more enjoyable and informative read

          5 out of 5 stars The Next Stage Is Here Now.......2006-04-30

          Yes, this is a borderless world in many respects and these boundaries will continue to thin. Author Keniche Ohmae has
          been around, writing "The Borderless World" in 1990, among
          other books. He's studied and researched economic global interdependence and its ramifications for many years, having written his first piece of work in the early 1970s. Some of
          his point from his book "The Next Global Stage" are:

          Concept of the Region State:

          This trend had been in the making for a long time. Author
          Ohmae has devoted a sizeable portion of "The Next Global Stage" to this topic. Economic interests of a region have been, are now, and will continue to supersede governmental nation-state interests. Mr. Ohmae listed several regions (cities and geographical areas) that are currently experience and will continue to see tremendous growth and prosperity. This growth is happening literally right in front of us. Everyday I see
          the changes. I live in one of these cities noted by Ohmae and see the physical, attitudinal, and economic changes, first-hand. It's an education to observe and experience this
          rapidity of transformation.

          Although I do believe in a rising tide lifting all the boats, this rapidly expanding pie isn't all-inclusive, as it can't realistically be in the real world. I personally see major outsourcing, 100% Foreign and Joint Venture investing, Capital Flight, and FDI to build infrastructure and provide training
          for local employees and feed a local tax base. I do believe this is a win-win situation for most. Not every case is however, win-win. Currently in Vietnam for example, certain foreign companies negotiated with the government to build factories and pay local workers below minimum wage. Two governments were competing for these companies, and the
          cheapest labor costs attracted them to come. The result: strikes because of bare-subsistence wages and long working
          hours to the point of exhaustion. This book, like most,
          focuses on only certain portions of the pie.

          The Post National Era:

          The diminishing significance of national governments and the lessening role of the nation-state has become abundantly clear as of 2006. This phenomenon is still evolving from its incipient stages. As global economic interdependence and international economics and trade become the primary issues
          and concerns in the relationship between two or more countries (nation-states), one question to consider is: what will be the role of the political governments?

          It's not a simple question, but the answers are practical. Governments will facilitate trade relations, protect the
          general interests of the nation-state with issues such as currency valuations, protect its population (workers) and *certain* industries. This is the role of a Fiduciary. Governments will increasingly utilize economic policy and
          trade more and more as leverage, when necessary. And much moreso than in the past.

          We should ask, as the world flattens, "Whose interests are
          being served?" Industries and corporations? Or individuals? The answers should be both, and the symbiotic ratio should be scrutinized. Is the individual a participant, or a voyeur?
          Are these two mutually exclusive? No.

          There are many positives to the next global stage we are entering. One benefit, is mobility. Fortunate in some circumstances are the industries that are much more mobile
          and have the ability to relocate and operate, produce, and manage, elsewhere. An example noted by Ohmae was the current U.S. administration's stance on stem cell research. Stem cell research is highly restricted to placate the far-right-wing Christian conservative base. However, the U.S. is not the
          only option for these companies, and some have relocated
          outside of the U.S. to do R & D. These domestic as well as
          other foreign companies are making gains in their research. Pacifying a domestic political base had not only local and domestic consequences, but also allowed for a global
          alternative and consequences. Decades ago, it wouldn't
          have been so easy. There is choice, with more transparent borders. Ohmae discusses what we are latently aware of, and
          the beauty of this book is that he gets deeper into the mechanics, and more importantly to where we are headed in the near and long-term future. Ending agricultural subsidies
          seems prudent. Many still resist in this. In the future,
          they may or may not. A good point the author reminded us of
          was the the fear of Japan by the U.S., not so long ago. "Look out. The Japanese are buying everything." Not so, today.
          The world has changed, and nations and industries that adapt will survive and prosper. Those that don't constantly adapt, will die out. Now, after years of dismal circumstances, Japan is on the rebound, according to most. What is the number one reason: Japan changed. They had to. We all have to. The
          Post National Era = Less Influence of Keynesian Economic Policy. As the world has evolved this makes sense. "The
          Next Global Stage" is a highly recommended, informative,
          great read.
          Global Economic Integration: Opportunities And Challenges
          Average customer rating: Not rated
            Global Economic Integration: Opportunities And Challenges

            Manufacturer: Federal Reserve Bank Of Kansas City
            ProductGroup: Book
            Binding: Paperback
            ASIN: B000GHDRLQ
            Global Economic Integration: Opportunities and Challenges
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              Global Economic Integration: Opportunities and Challenges
              Alan Greenspan
              Manufacturer: Books for Business
              ProductGroup: Book
              Binding: Paperback

              GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
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              ASIN: 0894991213

              Book Description

              The increasingly integrated global economy presents both opportunities and challenges to national and international policymakers. Global economic integration is widely thought to improve the allocation of resources, promote technological transfer, and enhance living standards. But, at the same time, economic integration has frequently been associated with growing trade imbalances, increased financial market volatility, and less effective domestic macroeconomic policies.

              To identify domestic and international policies that will help nations around the world achieve the greatest net benefits from global integration, the Federal Reserve Bank of Kansas City sponsored a symposium, titled "Global Economic Integration: Opportunities and Challenges," at Jackson Hole, Wyoming, on August 24-26, 2000. The symposium brought together a distinguished group of central bankers, academics, and financial market representatives to discuss these issues.
              Global Economic Integration: Opportunities and Challenges, A Symposium Sponsored by the Federal Reserve Bank of Kansas City, Aug. 24-26, 2000
              Average customer rating: Not rated
                Global Economic Integration: Opportunities and Challenges, A Symposium Sponsored by the Federal Reserve Bank of Kansas City, Aug. 24-26, 2000

                Manufacturer: Federal Reserve Bank of Kansas City
                ProductGroup: Book
                Binding: Paperback
                ASIN: B000FSEK4O
                North American Cities and the Global Economy: Challenges and Opportunities (Urban Affairs Annual Reviews)
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                  North American Cities and the Global Economy: Challenges and Opportunities (Urban Affairs Annual Reviews)

                  Manufacturer: Sage Publications, Inc
                  ProductGroup: Book
                  Binding: Hardcover

                  GeneralGeneral | Social Sciences | Nonfiction | Subjects | Books
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                  ASIN: 0803970943

                  Book Description

                  As the global economy becomes ever more interconnected, what role will North American cities play? What challenges will North American cities encounter as they become more integrated in the world economy? The contributors to this groundbreaking volume examine these questions and offer a candid analysis of urban economics in a global age. Taking a multidisciplinary approach, contributors address such salient issues as the politics of international engagement, planning strategic linkages between cities, cross-border interaction and networking in North America, wage polarization, and urban competitiveness. Scholars and students in the fields of urban studies, economics, international studies, and urban planning will find this an invaluable resource. In addition, this volume will also serve a key resource for city practitioners.
                  Small Countries in A Global Economy: New Challenges and Opportunities
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                    Small Countries in A Global Economy: New Challenges and Opportunities

                    Manufacturer: Palgrave Macmillan
                    ProductGroup: Book
                    Binding: Hardcover

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                    ASIN: 0333789849

                    Book Description

                    This book addresses the issues facing small countries in an integrated, globalized world. The contributors acknowledge that the new global system does not represent twilight for small countries, and demonstrate that small countries may even gain sovereignty in areas previously closed to them.
                    Global squeeze on rural America: Opportunities, threats, and challenges from NAFTA, GATT, and processes of globalization
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                      Global squeeze on rural America: Opportunities, threats, and challenges from NAFTA, GATT, and processes of globalization
                      Amy Glasmeier
                      Manufacturer: Institute for Policy Research and Evaluation, Graduate School of Public Policy and Administration, Pennsylvania State University
                      ProductGroup: Book
                      Binding: Unknown Binding

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                      ASIN: B0006P9NZW
                      Opening remarks by Alan Greenspan, Chairman, Board of Governors of the Federal Reserve System, "Global Economic Integration, Opportunities and Challenges" ... City, Jackson Hole, Wyoming, August 25, 2000
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                        Opening remarks by Alan Greenspan, Chairman, Board of Governors of the Federal Reserve System, "Global Economic Integration, Opportunities and Challenges" ... City, Jackson Hole, Wyoming, August 25, 2000
                        Alan Greenspan
                        Manufacturer: Board of Governors of the Federal Reserve System
                        ProductGroup: Book
                        Binding: Unknown Binding
                        ASIN: B0006RUUXY

                        The Organic Machine: The Remaking of the Columbia River (Critical Issue Book)
                        Average customer rating: 3 out of 5 stars
                        • A promising vision but conventional in execution
                        • brilliant but dispassionate
                        • Failed by the authors own expectations
                        • The best environmental history book to date?
                        The Organic Machine: The Remaking of the Columbia River (Critical Issue Book)
                        Richard White
                        Manufacturer: Hill and Wang
                        ProductGroup: Book
                        Binding: Paperback

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                        5. Down to Earth: Nature's Role in American History Down to Earth: Nature's Role in American History

                        ASIN: 0809015838

                        Book Description

                        The Hill and Wang Critical Issues Series: concise, affordable works on pivotal topics in American history, society, and politics.

                        In this pioneering study, White explores the relationship between the natural history of the Columbia River and the human history of the Pacific Northwest for both whites and Native Americans. He concentrates on what brings humans and the river together: not only the physical space of the region but also, and primarily, energy and work. For working with the river has been central to Pacific Northwesterners' competing ways of life. It is in this way that White comes to view the Columbia River as an organic machine--with conflicting human and natural claims--and to show that whatever separation exists between humans and nature exists to be crossed.

                        Customer Reviews:

                        3 out of 5 stars A promising vision but conventional in execution.......2007-07-02

                        White wants this book to represent a new approach to ecological history, one built not around humans or the environment, but about relationships - - between humans and the river, between salmon and the river, between humans and salmon, and so forth. To focus on relationships, he develops themes of energy and work.

                        It's a good idea, but he doesn't pull it off. The first half of the book starts out promisingly enough, telling an ecological story in which humans appear but are not the only actors. White builds the narrative around the concepts of work and energy. The river can do work through mills and dams, humans work, salmon move energy from ocean upstream to bears and eagles, and so forth. Human relationships with the river's energy have changed from Native Americans to European settlers and then through industrialization.

                        Unfortunately, White is too much a historian to be able to do this right. Telling a story about work would be very interesting, but that involves getting the data and making some calculations - - for example, how much energy do salmon move upstream, how much potential energy lies in the river downstream, how much of the energy do humans appropriate, and how much energy do humans apply? How has the human-river relationship transformed the energy system of the Columbia? White is simply not equipped to follow through on his own ideas, and remains too limited by standard historical methods and narrative structures.

                        These limitations become particularly visible by the second half of the book. Beginning with the 1930s, White tells the same story as other historians, about the New Deal and dams, about World War II and nuclear power, about the death of salmon runs. He discusses political controversies, such as WPPSS scandal, even when they don't work in the narrative. All too quickly, then, White's narrative has become much more conventional.

                        In short, White is too much the historian to be able to execute his own vision for this work. Historians read documents in archives, and clearly White has done a lot of this. In that sense, he knows his stuff. But to write a new kind of narrative really requires someone with the eye of a natural scientist, someone who can estimate the amount of energy the rivers does as it flows to the sea, the amount of energy the salmon bring up from the ocean, the amount of energy humans - - and bears, and eagles, and everyone else - - siphon off from the ocean. While White understands basic ecological relationships, he lacks an ecologist's deeper understanding of multiple relationships, feedback systems, and energy cycling. A coauthor would probably have served this project very well.

                        4 out of 5 stars brilliant but dispassionate.......2002-11-13

                        Richard White's "Organic Machine" is a neat display of erudition and intelligence. Through the prism of the Columbia river, the book delves into the difficult relations between native Americans and white settlers. It shows the stronghold an aluminum multinational on local economy and politics. It informs us about the megalomania of giant state bureaucracies. It analyses the emergence and subsequent (enormously expensive) blunders in managing nuclear reactors, followed by the immense human and economic costs. It explores the society's attitudes to endangered species such as salmon, threatened with extinction because of technical progress. It shows us the power and resilience of a large river, unwilling to yield to the numerous dams built during the last 100 years.

                        The Organic Machine compares to John Barry's "Rising Tide", which treated the Mississippi's history as a classic epic in 400+ pages. "Rising Tide" is a compelling page-turner, not at all times sharp in its analysis, but centered around brilliantly narrated biographies and societal sketches. The Columbia's history has been just as rich, but Richard White took a totally different approach to explain the river. All elements which made Rising Tide such a fun read are there, and more. But Richard White chose to strip the story to the bone. What remains is 112 pages of crisp, flawless analysis. "Organic Machine" is very smart, but I thought the author was too dispassionate. Every page in this book screams for more illustrative anecdotes, it should have been at least three times its actual size.

                        1 out of 5 stars Failed by the authors own expectations.......2000-12-11

                        White says he "will measure the book's success by the extent to which is surprises its readers, catches them offguard, and forces them to think about new ways not merely about the Columbia but about nature and its relation to human beings and human history."

                        Well if this is his standard he failed miserably. The book is an absolute bore because it focuses so much on ancient history. White tries to bring in Native Americans and salmon as a way of bridging the gap between nature and humans - it does so, but it is painfully slow, dull and uninteresting. The book changes a little as it moves into more modern times, but his ending thesis would have been just as strong had he not tortured the reader with a 50 page history lesson.

                        The last chapter also includes the term "Organic Machine" about a dozen too many times. We figured out from the title what the term meant, rampant repetition doesn't bring out his meaning any more.

                        5 out of 5 stars The best environmental history book to date?.......2000-10-24

                        Hands down the best history book written in English on a river. It rivals William Cronon's "Nature's Metropolis" as the best environmental history book I've read. Anyone who spends time near/on rivers (especially the Columbia) will appreciate this book. White tells a fascinating, compact story (~100 pages) that will force the consciencious reader to rethink his/her relationship with rivers as a source of energy. The book is also a lesson in form and style.
                        The Organic Machine: The Remaking of the Columbia River. (book reviews): An article from: The Geographical Review
                        Average customer rating: Not rated
                          The Organic Machine: The Remaking of the Columbia River. (book reviews): An article from: The Geographical Review
                          Douglas Deur
                          Manufacturer: American Geographical Society
                          ProductGroup: Book
                          Binding: Digital
                          ASIN: B00097USZQ
                          Release Date: 2005-07-28

                          Book Description

                          This digital document is an article from The Geographical Review, published by American Geographical Society on July 1, 1997. The length of the article is 1153 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                          Citation Details
                          Title: The Organic Machine: The Remaking of the Columbia River. (book reviews)
                          Author: Douglas Deur
                          Publication: The Geographical Review (Refereed)
                          Date: July 1, 1997
                          Publisher: American Geographical Society
                          Volume: v86 Issue: n3 Page: p413(3)

                          Article Type: Book Review

                          Distributed by Thomson Gale
                          The Organic Machine - The Remaking Of The Columbia River
                          Average customer rating: Not rated
                            The Organic Machine - The Remaking Of The Columbia River
                            Richard White
                            Manufacturer: Hill And Wang/F.S.G.
                            ProductGroup: Book
                            Binding: Hardcover
                            ASIN: B000JZTE26
                            The Organic Machine : The Remaking of the Columbia River
                            Average customer rating: Not rated
                              The Organic Machine : The Remaking of the Columbia River

                              Manufacturer: Hill and Wang
                              ProductGroup: Book
                              Binding: Paperback
                              ASIN: B000I3654E

                              Books:

                              1. 2003-2004 Annual Supplement to The Piano Book
                              2. A Journey into the Heroic Environment: A Personal Guide for Creating Great Customer Transactions Using Eight Universal Shared Values
                              3. Advanced Email Marketing
                              4. Advertising Research: The Internet, Consumer Behavior and Stategy
                              5. Affirmative Action (Impact Books)
                              6. Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer (Industrial Engineering)
                              7. Always Hungry, Never Greedy: Food and the Expression of Gender in a Melanesian Society
                              8. American Dreams in Mississippi: Consumers, Poverty, & Culture, 1830-1998
                              9. As work uniforms go, UPS delivers.(Columns)(The early 21st century may not be known as the golden age of uniforms, but these togs stand out)(Column) : An article from: The Register-Guard (Eugene, OR)
                              10. Better believe it!(Delivering Satisfaction and Service Quality: A Customer-Based Approach for Libraries)(Book Review): An article from: The Australian Library Journal

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