Book Description
You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide to Great Customer Service teaches you how to create the "Service Difference"--service that genuinely pleases your customers and sets your organization apart from the pack. In this Complete Idiot's Guide you get:
Customer Reviews:
Complete Idiot's Guide, Great Customer Service by Ron Karr.......2000-05-23
The Complete Idiot's Guide to Great Customer Service, like other books of the Idiot's series is easy to grasp and extremely helpful for start-up companies. It is also a good read for customer support staff, who work at traditional call centers or just receive emails through a network. This book shows you how to better your buisness with improved Customer Service.
Book Description
Using simple economic reasoning, this book analyzes a broad range of global challenges including global warming, ozone shield depletion, acid rain, nuclear waste disposal, revolution dispersion, international terrorism, disease eradication, population growth, tropical deforestation, and peacemaking. These challenges are put into perspective in terms of scientific, economic, and political considerations. This book is intended for a wide audience drawn from the social sciences. It should also interest the general reader who wants to learn about global challenges.
Customer Reviews:
Economic Logic Applied to "Global Challenges".......2001-12-25
I thoroughly enjoyed reading this book. It takes the logic of economic theory (primarily economic game theory) and applies it to problems that either are affecting, or potentially will affect, everyone on this planet. These "Global Challanges" and the conditions necessary for their solution are then analyzed using the logic inherent to economic game theory. An excellent book that can be read by all people regardless of their knowledge of economics, as everything is explained with the assumption that the reader has never been exposed to the concepts. Helpful even to those who do have an understanding of economics.
An interesting application of rational choice theory.......2000-03-21
Sandler's book is very appealing in that he does not suggest that the panacea for all the world's collective action problems is a supranational government structure. In fact, he recognizes that "Nationalism is still alive" (Sandler, xiv) and therefore supranational solutions to these problems are unlikely. He searches for those conditions under which nations may act unilaterally (if their stake is large enough) or in a loose confederation to solve these "global challenges," rather than calling for an improbable and impractical supranational solution. Furthermore, Sandler's argument is appealing because he is able to apply it to broad variety of international problems-from environment to disease and security issues. In each case, he applies the logic of collective action to suggest the conditions under which progress might be made toward a solution. Most interestingly, Sandler suggests that there are different games at work in many of these collective action problems, each with unique equilibria.
Average customer rating:
|
Global Challenges: An Approach to Environmental, Political, and Economic Problems.: An article from: Independent Review
Richard L. Stroup
Manufacturer: Independent Institute
ProductGroup: Book
Binding: Digital
 History
| Subjects
| Books
| Africa
| Americas
| Ancient
| Arctic & Antarctica
| Asia
| Audiobooks
| Australia & Oceania
| Europe
| Gay & Lesbian
| Historical Study
| Large Print
| Middle East
| Military
| Military Science
| Russia
| United States
| World
General
| Politics
| Nonfiction
| Subjects
| Books
Political Science
| Nonfiction
| Subjects
| e-Docs
| Formats
| Books
General
| History
| Subjects
| e-Docs
| Formats
| Books
General
| History
| HTML
| Formats
| e-Docs
| Formats
| Books
General
| Nonfiction
| HTML
| Formats
| e-Docs
| Formats
| Books
Political Science
| Nonfiction
| HTML
| Formats
| e-Docs
| Formats
| Books
ASIN: B000988W58
Release Date: 2005-07-28 |
Book Description
This digital document is an article from Independent Review, published by Independent Institute on June 22, 1998. The length of the article is 1688 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Global Challenges: An Approach to Environmental, Political, and Economic Problems.
Author: Richard L. Stroup
Publication:
Independent Review (Refereed)
Date: June 22, 1998
Publisher: Independent Institute
Volume: v3
Issue: n1
Page: p125(4)
Article Type: Book Review
Distributed by Thomson Gale
Average customer rating:
|
Asia-Pacific Economic Co-operation (Critical Perspectives on the World Economy)
Drysdale
Manufacturer: Routledge
ProductGroup: Book
Binding: Hardcover
General
| Popular Economics
| Business & Investing
| Subjects
| Books
International
| Economics
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
Look Inside Nonfiction Books
| Trip
| Specialty Stores
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
ASIN: 0415310989 |
Book Description
The Asia Pacific Economic Co-operation (APEC) forum was established as a regional grouping in 1989 to deal with the issues arising from growing regional interdependence. Its stated aim is to build `a prosperous Asia-Pacific through free and open trade and investment' and it now has twenty-one member economies, including China, Hong Kong, Japan, South Korea, Chinese Taipei, Thailand, Malaysia, Singapore, Brunei, Philippines, Indonesia, Vietnam, Australia, New Zealand, Papua New Guinea, Russia, Canada, the USA, Mexico, Peru and Chile. The APEC Summit of Leaders and Ministers from around the region is the major dialogue on economic and political affairs across the Pacific each year. But APEC continues to evolve in a bid to keep pace with the rise of East Asian economic and political power, first around the emergence of Japan as a great industrial nation, later with the rise of the other East Asian economies, the remarkable growth of China and, more recently, the emergence of India.
This new Major Work from Routledge is a five-volume collection which covers in depth the origins and history of APEC, its achievements and the impact it has had—and continues to have—on international relations and economic cooperation in general. It provides the information, analysis and interpretation that are essential to thinking about the economic and political framework within which these unprecedented changes in the structure of the world economy might be managed more or less successfully.
Book Description
An overarching ambiguity characterizes East Asia today. The region has at least a century-long history of internal divisiveness, war, and conflict, and it remains the site of several nettlesome territorial disputes. However, a mixture of complex and often competing agents and processes has been knitting together various segments of East Asia. In Remapping East Asia, T. J. Pempel suggests that the region is ripe for cooperation rather than rivalry and that recent "region-building" developments in East Asia have had a substantial cumulative effect on the broader canvas of international politics.
This collection is about the people, processes, and institutions behind that region-building. In it, experts on the area take a broad approach to the dynamics and implications of regionalism. Instead of limiting their focus to security matters, they extend their discussions to topics as diverse as the mercurial nature of Japan's leadership role in the region, Southeast Asian business networks, the war on terrorism in Asia, and the political economy of environmental regionalism. Throughout, they show how nation-states, corporations, and problem-specific coalitions have furthered regional cohesion not only by establishing formal institutions, but also by operating informally, semiformally, or even secretly.
Product Description
During the past half century, U.S. policy in East Asia was guided by a simple dictum: avoid the domination of East Asia by any power other than the United States. Increasingly, however, this policy approach seems questionable in a globalizing world, a massively changed East Asia, and a much deeper U.S. economic involvement in the region. Even as East Asian leaders often tell Americans they want a continued U.S. presence for security purposes, they also fear an American effort to "contain" China that will put them between a rising regional power and the global superpower, creating dangerous tensions that ultimately would threaten the region's golden goose--China's powerful economic growth engine. Others, like some Japanese, would welcome a conclusion by the United States that a powerful China ultimately threatens American interests. Chasing the Sun addresses major policy problems of East Asia--from the management of our relations with China to the North Korean nuclear problem to the growth of East Asian regionalism. The book answers how, in light of East Asias growing power and influence, the United States can retain influence commensurate with its interests. The transformation of the region requires us to ask whether some longstanding perspectives are still relevant, as well as what changes are needed in American policy.
Customer Reviews:
Enthusiastically recommended for library politics and international studies shelves........2006-11-05
Written by two of America's expert diplomats, Morton Abramowitz and Stephen Bosworth, Chasing the Sun: Rethinking East Asian Policy is a highly realistic assessment of America's recent, current, and future foreign policy in East Asia. From serious-minded concerns and recommendations concerning North Korea's nuclear threat - Chasing the Sun was published shortly before North Korea declared itself a nuclear power, yet its warnings about how best to deal with North Korea remain entirely relevant - to exhorting that the sleeping giant of China cannot be managed, controlled, or "contained" but can and should be influenced, to observing the poor attitude today's younger East Asian generation has toward America as a nation perceived to arrogantly ignore the ideas, preferences, and plans of others, Chasing the Sun gives an accurate and no-nonsense look at what exactly the current political situation is, and what America should do about it. Enthusiastically recommended for library politics and international studies shelves.
Book Description
This book examines the distinctive character and evolution of political systems, economic structures, and security relationships of East Asia, a dynamic region that will profoundly influence global developments in the twenty-first century. Mark Beeson places East Asian development in the unique historical circumstances that have underpinned its remarkable rise to prominence over the last few decades. This multi-dimensional analysis provides the basis for an assessment of current efforts to develop a unified East Asian region.
Book Description
Although Northeast Asia could be on the verge of becoming the world's third great region, expanding economic ties have not been supported by security cooperation and trust. Gilbert Rozman traces the problems in establishing regionalism over 15 years. Relying on many sources in the languages of the region, he offers a detailed picture of conflicting strategies in China, Japan, Russia, and South Korea. While covering U.S. globalization policies, he draws attention to debates about bilateral relations in the four countries, along with shifting outcomes over six periods.
Book Description
Have Japan's relative economic decline and China's rapid ascent altered the dynamics of Asian regionalism? Peter Katzenstein and Takashi Shiraishi, the editors of Network Power, one of the most comprehensive volumes on East Asian regionalism in the 1990s, present here an impressive new collection that brings the reader up to date.
This book argues that East Asia's regional dynamics are no longer the result of a simple extension of any one national model. While Japanese institutional structures and political practices remain critically important, the new East Asia now under construction is more than, and different from, the sum of its various national parts. At the outset of a new century, the interplay of Japanese factors with Chinese, American, and other national influences is producing a distinctively new East Asian region.
Average customer rating:
|
The Uses of Institutions: The U.S., Japan, and Governance in East Asia
G. John Ikenberry , and
Takashi Inoguchi
Manufacturer: Palgrave Macmillan
ProductGroup: Book
Binding: Hardcover
General
| Asia
| History
| Subjects
| Books
Japan
| Asia
| History
| Subjects
| Books
General
| Politics
| Nonfiction
| Subjects
| Books
Relations
| International
| Politics
| Nonfiction
| Subjects
| Books
General
| Political Science
| Social Sciences
| Nonfiction
| Subjects
| Books
Local Government
| Levels of Government
| Political Science
| Social Sciences
| Nonfiction
| Subjects
| Books
ASIN: 1403976023
Release Date: 2007-02-20 |
Book Description
This book explores the ways that institutions play a role—or fail to—in Japanese and American approaches to regional governance in East Asia. It uses recent studies on the logic and dynamics of institutions to determine the logic of order within the East Asia region. The central focus is on bilateral and multilateral regional institutions, how Japan and the U.S. use these institutions, and what we can learn about the future direction of institutions of governance within the East Asia region.
Book Description
East Asian economic integration is on the rise. Free trade agreements have proliferated throughout the region, and moves toward broader forms of regional cooperation are afoot. These initiatives have caused alarm in some quarters, leading observers to warn that East Asia may become a closed, inward-looking bloc. In this timely and important book, Naoko Munakata challenges this pessimistic interpretation.
Drawing on two decades of experience as an economic official and trade negotiator, Munakata argues that East Asian integration has little to do with either defensiveness or anti-Western sentiment. Instead, she maintains, it reflects pragmatic calculations of economic interest, as well as a desire to build trust and a sense of community across the region. Transforming East Asia explores the impact these factors have had on developments since the mid-1980s--a tumultuous period that has witnessed important changes in Asia-Pacific Economic Cooperation (APEC), the 1997-98 Asian financial crisis and the rise of China. The book also offers policy prescriptions for building on regionalism's achievements to date while identifying key uncertainties about the prospects for an East Asian community.
In the coming decades, the rise of China, its relationship with Japan, and the institutional arrangements that bind those countries to the United States and their neighbors in East and Southeast Asia will become critical factors in the global balance of power. Transforming East Asia is essential reading for anyone seeking to understand these far-reaching developments.
Book Description
Academic and accepted orthodoxy maintains that Southeast Asia, and Asia generally, is evolving into a distinctive East Asian regional order. This book, now available in paperback, questions this claim and reveals instead uncertainty and incoherence at the heart of ASEAN, the region's foremost institution.
The authors provide a systematic critique of ASEAN's evolution and institutional development, as well as a unified understanding of the international relations and political economy of ASEAN and the Asia-Pacific. It is the first study to provide a sceptical analysis of international relations orthodoxies regarding regionalization and institutionalism, and is based on wide-ranging and rigorous research.
Students of international relations, the Asia-Pacific, Southeast Asia, regional studies, international history and security and defence studies will find this book of great interest, as will scholars, policy-makers and economic forecasters with an interest in long-term Asia-Pacific trends.
Average customer rating:
|
Kaliningrad Oblast Regional Investment and Business Guide (World Country Study Guide Library)
Manufacturer: International Business Publications, USA
ProductGroup: Book
Binding: Paperback
Reference
| Subjects
| Books
| Almanacs & Yearbooks
| Atlases & Maps
| Audiobooks
| Business Skills
| Careers
| Catalogs & Directories
| Consumer Guides
| Dictionaries & Thesauruses
| Education
| Encyclopedias
| Etiquette
| Foreign Languages
| Fun Facts
| Genealogy
| General
| Job Hunting
| Large Print
| Law
| Publishing & Books
| Quotations
| Spanish-Language Reference
| Study Guides
| Test Prep Central
| Words & Language
| Writing
Policy & Current Events
| Popular Economics
| Business & Investing
| Subjects
| Books
General
| Popular Economics
| Business & Investing
| Subjects
| Books
Development & Growth
| Economics
| Business & Investing
| Subjects
| Books
Economic Policy & Development
| Economics
| Business & Investing
| Subjects
| Books
Exports & Imports
| Economics
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
General
| International
| Business & Investing
| Subjects
| Books
General
| Investing
| Business & Investing
| Subjects
| Books
General
| Russia
| Asia
| Travel
| Subjects
| Books
Finance & Investing
| Finance
| International
| Accounting & Finance
| Professional & Technical
| Subjects
| Books
ASIN: 0739790714 |
Book Description
This investment and business guide contains basic information on economy, business & investment climate and opportunities in the region, as well as information on selected export-import, business and investment opportunities, including, export-import, industrial development, banking & finance, government and business contacts. The guide also provides listing and contact information for major industrial, trade, service and other companies in the region, as well as information on selected export-import, business and investment opportunities.
Books:
- The Customer Learning Curve: Creating Profits from Marketing Chaos
- The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers
- The directory of software publishers: How and where to sell your program
- The Engaged Customer: Using the New Rules of Internet Direct Marketing to Create Profitable Customer Relationships
- The Lean Communications Provider: Surviving the Shakeout through Service Management Excellence
- The Lifebelt: The Definitive Guide to Managing Customer Retention
- The Millionaires Are Coming!: How to Succeed at Network Marketing
- The New Competitor Intelligence: The Complete Resource for Finding, Analyzing, and Using Information about Your Competitors
- The Origin of Brands: Discover the Natural Laws of Product Innovation and Business Survival
- The Slingshot Syndrome: Why America's Leading Technology Firms Fail at Innovation
Books Index
Books Home
Recommended Books
- Island of the Blue Dolphins
- Five Minutes to Orgasm Every Time You Make Love: Female Orgasm Made Simple
- Bauhaus: Weimar, Dessau, Berlin, Chicago
- Citrus: Complete Guide to Selecting & Growing More Than 100 Varieties for California, Arizona, T
- Cognitive-Behavioral Treatment of Borderline Personality Disorder
- Entrepreneur's Notebook: Practical Advice for Starting a New Business Venture
- Cover Her Face
- Roberto Burle Marx: The Lyrical Landscape
- Art Deco House Style: An Architectural and Interior Design Source Book
- Cat Who Talked Turkey
The Big Book of Customer Service Training Games (Big Book)
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases)
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!
Customer Service For Dummies (For Dummies (Business & Personal Finance))
Great Customer Service on the Telephone (Worksmart Series)
