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Stop the Bad Service
Margo Chevers
Manufacturer: Kendall/Hunt Publishing Company
ProductGroup: Book
Binding: Paperback
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ASIN: 0840394497 |
Book Description
Direct, to the point, easy to read tips for the customer service professional. Titles include: Tips for More Effective Communication, Tips for Managers, Tips for Dealing With Difficult Customers and more.
Book Description
Impassioned and eloquentreasons and inspirations for nurturing your child's creativity.
Kids today seem to be under more competitive pressure than ever, while studies show that reading, writing, and the arts in schools are suffering. Is there any place for imagination in kids' lives anymore? In a dog-eat-dog world, why dream things that aren't there?
In gorgeous prose and through personal stories, Beth Kephart resoundingly affirms the imagination as the heart of our ability to empathize with others, to appreciate the world, and to envision possibilities for the future. The star of her story is once again her son, Jeremy (as in her National Book Award-nominated A Slant of Sun), now fourteen years olda child who at first resists storytelling, preferring more objective and orderly pursuits, but later leads a neighborhood book club/writing group and aspires to follow Steven Spielberg into moviemaking.
Embedded in the text and appendices are examples of how to inspire children to read, write, and dream.
Customer Reviews:
Every One's Imagination Needs Nurturing.......2006-07-11
Although cast more as an encouraging model for adults involved in nurturing and shaping children's lives and their imaginations, this is a delightful read for any age. We can all remember our childhoods. We all have imaginations that still need nurturing in a fast-forward world. And, we can all enjoy beautiful writing wherever we find it.
I especially enjoyed her chapter, "The Stuff of Memory," which reads smoothly like a personal essay that reveals hints to twitch our memories and the telling detail.
--Janet Grace Riehl, author "Sightlines: A Poet's Diary"
You can't go wrong with Beth Kephart!.......2006-02-25
Buy and read everything Ms. Kephart writes. No disappointments, EVER!!
An Unusual and Delightful Book.......2004-08-29
Given the title of Beth Kephart's new book, SEEING PAST Z: Nurturing the Imagination in a Fast-Forward World, I was prepared for a straightforward analysis of the very real challenges facing parents trying to raise imaginative, creative children in a culture that seems to eschew imagination and creativity. I expected a well-reasoned and well-researched argument, perhaps with specific suggestions for fostering young people's creative processes.
Instead, much to my surprise (and eventual delight), what I found in SEEING PAST Z was something quite different, and no less valuable. In this slender volume, Kephart strings together a series of personal essays and anecdotes, some of which focus on her own childhood, but most of which center on her fourteen-year-old son, Jeremy, and his development from a reluctant reader into a passionate storyteller, comic strip artist, and aspiring filmmaker.
Kephart primarily lets her stories speak for themselves, allowing readers to draw their own conclusions about her parenting approach --- discouraging competition and adult-oriented achievements in favor of pursuits whose rewards are not so easily quantified. Her stories are told with a quiet, lyrical grace rarely found in nonfiction.
Kephart makes the argument that kids' imaginations are vital, not only during childhood but for their whole adult lives: "I am hoping that the time we've spent on the imagination will enable him to foresee the consequences of actions not yet taken. I am hoping that it will reinforce a compassionate heart. I am hoping that it will steel him for the hardest times, by giving him faith in another, better day .... I am hoping, a mother's simple dream, that it deepens his happiness."
The author's success with her approach, not only with her own son but with the reading and writing workshops she conducts for other children, will certainly be an inspiration for other parents and professionals who work with children. She provides some practical suggestions for implementation in the several appendices at the end of the book, and includes many of the workshop exercises she used with her own son and other children. Parents and teachers will find many worthwhile writing prompts and reading suggestions here. More important than these practical guides, though, is what Kephart quietly suggests throughout her thought-provoking essays: a profound philosophical shift in how we think about children, imagination, and the definition of success.
--- Reviewed by Norah Piehl
A book to change the world.......2004-07-10
I'm not a teacher, or a parent--but I loved this book, and consider it extremely important.
Disguised as a collection of some of the most lyrical and evocative essays you will ever read, this book is really the operating manual for a child's imagination. How to nuture it, challenge it, and importantly, give it space to flourish--how to let the life of the mind grow into a garden, and not a parking lot. Yet this is not a book full of instructions (although there are excellent and very specific guidelines you can use to start a reading and writing group for kids on your own)--this book is an open door. Read it, give it to every parent, librarian and educator you know--and next thing you know, we might have kids who will be brave enough and free enough to imagine our world into new wholeness.
An important, touching book.......2004-07-06
I read Seeing Past Z with excitement and envy. Finally, a book that puts words to so many of the feelings I have as a mother, aunt, and teacher. Beth Kephart reminded me how important imagination is to every day life, and she's given me a book I can share with friends as we struggle to raise our sons and daughters with care. We're always complaining about how competitive everything has gotten in our kids' lives. Seeing Past Z has given me a way to do something about that. Thank you, Beth Kephart.
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Central Asia: A Gathering Storm?
Manufacturer: M.E. Sharpe
ProductGroup: Book
Binding: Hardcover
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ASIN: 0765608626 |
Average customer rating:
- This book isn't as informative as it should be.
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Most Popular Web Sites: The Best of the Net from A 2 Z (Lycos Press in Sites Series)
Lycos Press Development
Manufacturer: Que Pub
ProductGroup: Book
Binding: Paperback
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Internet
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ASIN: 0789713489 |
Amazon.com
Lycos is one of the better-known search facilities on the Net. Now Lycos has teamed up with Que publishing to present a directory of "the most popular Web sites." This massive volume (the table of contents alone is 20 pages) is based on Lycos's a2z, a subject-based directory of what Lycos thinks are the most rewarding sites and what the Lycos search spider determines to be the most linked-to sites. (A smattering of gopher and FTP sites is also included.) Each site is described in detail by the a2z full-time editorial team. The book divides sections by subject category, and each section starts off with the 25 most popular sites for areas such as arts and humanities, science and technology, news and information, Internet, health and medicine, computer science, and business and investing. Not all of the sites are work- related, however; consider browsing through sections such as entertainment and leisure, just for kids, sports, shopping, and the intriguingly titled "The Road Less Traveled." The accompanying CD- ROM contains links to over 15,000 Web sites. Other nice touches include an alphabetical listing of Web- site names and "Editor's Choice" sites that receive expanded coverage. This book is a powerful addition to your research shelf and a good resource if your modem speed is low. Why be searching when you could be surfing?
Book Description
Looking for the best the Web has to offer? Let our experts be your guide. Most Popular Web Sites, Second Edition will show you what's hot on the Web and where to go to keep up with this ever-changing technology. Brought to you by universally known Lycos, creators of the leading search engine on the Web, this valuable resource is your one-stop directory to the most popular sites around. You'll find: -Detailed commentary from a2z, the Web's most trusted name in site coverage -Listings of the most linked-to sites in the Lycos search engine -A detailed guide to Web searching techniques that will help you make the most of your online time -A CD-ROM containing the entire book, fully hyperlinked, plus a browser and other software to get you started on the Internet.
- Includes commentary on each site from the editors of Lycos' Sites-by-Subject feature
- The largest, most comprehensive directory of Web sites in print with over 1,000 new sites
- Serves as a follow-up to the highly-successful first edition
- CD-ROM contains Internet Explorer, a Lycos Press sampler of seven book titles, Internet access software with free service for one month, and a fully hyperlinked HTML version of the book
Customer Reviews:
This book isn't as informative as it should be........1999-09-10
I am very disappointed in this book, and I certainly wouldn't recommend it to anyone. Don't let the fact that it has over 1000 pages in it fool you. Yes, the book lists thousands of websites, but so far, the majority of them are now "dead links." This book is the second edition. I hope that Lycos will check all of the links in the book before printing the 3rd edition. Don't spend $32 on this book, because I assure you, you won't be satisfied. I think I'll stick with the search engines, at least they're free.
Average customer rating:
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Poland's Protracted Transition: Institutional Change and Economic Growth, 19701994 (Cambridge Russian, Soviet and Post-Soviet Studies)
Kazimierz Z. Poznanski
Manufacturer: Cambridge University Press
ProductGroup: Book
Binding: Hardcover
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ASIN: 0521553962 |
Book Description
In this book Kazimierz Poznanski offers an integrated study of institutional change in the Polish economy since 1971. He examines the economic peak of the communist phase, the decline of the system, and the post-communist transition since 1989. He provides a complete reevaluation of conventional views of communist economies and the post-communist transition, arguing that the political pressures that affected the communist system have continued to have a disastrous impact on recent "shock therapy" reforms.
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Single World, Divided Nations?: International Trade and the Oecd Labor Markets
Robert Z. Lawrence
Manufacturer: Brookings Institution Press
ProductGroup: Book
Binding: Hardcover
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ASIN: 0815751869 |
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The A to Z of World Development
Andy Crump , and
Wayne Ellwood
Manufacturer: Oxfam
ProductGroup: Book
Binding: Paperback
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ASIN: 1869847466 |
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Women and Infertility in Sub-Saharan Africa: A Multi-Disciplinary Perspective
Manufacturer: KIT Publishers
ProductGroup: Book
Binding: Paperback
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ASIN: 9068321161 |
Book Description
This study of the levels, trends, causes and consequences of female infertility cuts through a range of disciplines. Infertility is discussed from the standpoint of demography, clinical medicine, epidemiology, anthropology and public health. The linkages of infertility to sexual and marital behavior, to sexually transmitted diseases and HIV/AIDS, to maternal health and family planning are discussed.
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A-Z of British Coachbuilders 1919-1960: And the Development of Styles & Techniques
Nick Walker
Manufacturer: Bay View Books
ProductGroup: Book
Binding: Hardcover
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ASIN: 1870979931 |
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Effectively accumulating students' thinking styles via the World Wide Web: experiences of construction and application.: An article from: International Journal of Instructional Media
Sunny, S.J. Lin , and
Eric Z.F. Liu
Manufacturer: Westwood Press, Inc.
ProductGroup: Book
Binding: Digital
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ASIN: B0008DW7I2
Release Date: 2005-07-31 |
Book Description
This digital document is an article from International Journal of Instructional Media, published by Westwood Press, Inc. on January 1, 2003. The length of the article is 1289 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Effectively accumulating students' thinking styles via the World Wide Web: experiences of construction and application.
Author: Sunny, S.J. Lin
Publication:
International Journal of Instructional Media (Refereed)
Date: January 1, 2003
Publisher: Westwood Press, Inc.
Volume: 30
Issue: 1
Page: 61(5)
Distributed by Thomson Gale
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Attracting Foreign Direct Investment into Infrastructure: Why Is It So Difficult (Occasional Paper (Foreign Investment Advisory Service))
Frank Sader
Manufacturer: World Bank Publications
ProductGroup: Book
Binding: Paperback
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ASIN: 0821346024 |
Book Description
This study guide contains basic information on economy, government, business, history and geography, climate, traditions, people, places to visit. Provides information on government, political organizations, and more... Includes basic statistics, information on the most important business contacts and business travel. Updated annually.
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Sudan Investment and Business Guide
USA International Business Publications
Manufacturer: Intl Business Pubns USA
ProductGroup: Book
Binding: Paperback
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ASIN: 0739741772 |
Book Description
This investment guide contains basic information on economy, business, export-import and investment climate, opportunities and regulations. Provides strategic information on economy, industrial development, banking, and government. Includes information on the most important business contacts and business travel. Updated annually.
Book Description
This investment guide contains basic information on economy, business, export-import and investment climate, opportunities, regulations. Provides strategic information on economy, industrial development, banking, and government. Includes information on the most important business contacts and business travel. Updated annually.
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