Book Description
"Imagine what would happen in a work environment if people were given the freedom to act the way they really wanted to act-with courage, creativity, and independence from fear of criticism, or worse. And, when people are respected and appreciated, they want to contribute even more, to rise to their true potential. I call that kind of place-a place where people act heroically-a Heroic Environment."
It may sound impossible, but it's not. In A Journey Into the Heroic Environment, author Rob Lebow uses the simple story of two strangers meeting on a train journey to simply and comprehensively diagram the journey toward a new measure of transparency, communication and common focus in any work environment, regardless of size. Key to this vision is the concept of Shared Values, when individuals within an organization "agree to agree on what certain values mean to them personally." The openness, trust and respect that would follow would ensure greater job satisfaction and performance levels. The end result will be an increase in morale and productivity company-wide, and a clearer focus on the goals and outlook of your organization.
Already in its third edition, A Journey Into the Heroic Environment is a trusted and proven tool for providing satisfaction in the workplace and increasing overall productivity.
Customer Reviews:
Shows how anyone can influence an entire work environment.......2005-02-07
For twenty years Rob Lebow headed the Lebow Company in Bellevue, Washington, an organization dedicated to creating a people-based "operating system" as a new global standard for the work environment. In this newly revised and expanded third edition of A Journey Into The Heroic Moment: A Personal Guide To Creating A Work Environment Built On Shared Values, corporate mentor Rob Lebow shows how anyone from a line worker to a corporate CEO can influence and change the culture of an entire work environment. The key is in utilizing critical concepts (backed by academic research) that connect job satisfaction with performance. These concepts are what the author refers to as "shared values". Of special note is the new section on "Personal Workstyle Assessment". A Journey Into The Heroic Moment is wonderfully accessible reading and enthusiastically commended to the attention of anyone in a business environment, especially those charged with the responsibility for enhancing productivity and efficiency within the workforce.
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Listening With Empathy: Creating Genuine Connections With Customers and Colleagues
John Selby
Manufacturer: Hampton Roads Publishing Company
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Effective Listening Skills
ASIN: 1571745149 |
Book Description
With customer loyalty weighing in as the most valued commodity in the workplace today, we'd all like to know how to create lasting emotional connections to keep clients personally satisfied and eager to do business with us. In this follow-up to Take Charge of Your Mind (Hampton Roads, 2006) John Selby presents his 4-step Empathy on Demand mood-management method for doing just that, giving readers a practical toolkit for rapidly shifting from negative to genuinely positive moods at work, feeling good in your own skin in the present moment, and making authentic heart contact with customers, clients and colleagues. As readers hone their abilities to create strong bonds with others by making them feel truly accepted and appreciated, they will naturally become more confident, charismatic, and successful. A highly regarded meditation teacher and business consultant, John Selby is the author of twenty-two books with sales totaling more than half a million copies.
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Creating Customers for Life (Management Master Series)
Eberhard E. Scheuing
Manufacturer: Productivity Pr
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ASIN: 156327146X |
Product Description
Through this remarkable guide, salespeople learn how to turn prospects into raving fans who buy year after year and also refer their friends and acquaintances. The salesperson learns the driving motives that compel people to buy and how to use those motives to ethically capture the maximum financial potential. The salesperson also learns how to determine how much can be spent to acquire and retain customers and how to set their business apart from all others.
Customer Reviews:
A+ .......2007-08-01
A friend gave me this book after he was done reading it. I have a very hectic and busy schedule so I was skeptical about ever getting around to reading it. I wound up sitting down one night thinking I would read just a few pages and it turned out that I read the entire thing. It is a captivating read packed full of strategies that actually make sense. I work in Real Estate in the San Francisco Bay Area where the market is very tough and I really feel like this book gave me an edge on my competitors. I bought a few for family members.
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The Latin American Competitiveness Report 2001-2002 (World Economic Forum)
World Economic Forum
Manufacturer: Oxford University Press, USA
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Binding: Paperback
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ASIN: 0195152565 |
Book Description
Throughout the last decade, Latin America has made tremendous progress in undertaking significant structural reforms. In many countires, state-owned enterprises have been privatized, basic infrastructure has been built, and capital markets have been established. In more advanced countries in the region, foreign investment flows have soared and trade performance has dramatically improved. These reforms are even more remarkeable when placed in the context of the numerous upheavals, both economic and financial, that have affected the region in recent years. However, Latin America is also a region that has failed to deliver the kind of economic performance that most observers expected, given its wealth of natural resources, proximity to North America and Europe, and relative level of development. Despite the region's indisputable economic and social accomplishments, gains have varied widely among these countries. While some have successfully implemented macroeconomic, political, and institutional reforms, many countries have yet to create the necessary conditions for fostering economic growth and competitiveness. The Latin American Competitiveness Report 2001-2002 highlights the prospects for growth in the region, and, more importantly, reveals the obstacles to competitiveness. Through in-depth analysis of regional trends and detailed country profiles, the Report assesses the comparative strengths and weaknesses of the leading economies in Latin America. It also contains essays on a variety of issues relevant to competitiveness along with an assessment of the impact of the events of September 11th on the longer-term prospects of the region. The Latin American Competitiveness Report 2001-2002 is an invaluable tool for policymakers, business strategists, and other important stakeholders as well as essential reading for all with an interest in the region.
Book Description
Nobel laureate Robert Fogel's compelling new study examines health, nutrition and technology from 1700 to 2100. Although throughout most of human history, chronic malnutrition has been the norm, a synergy between improvements in productive technology and human physiology has enabled humans to more than double their average longevity and to increase their body size by over fifty percent over the past three centuries. Larger, healthier humans have contributed to the acceleration of economic growth and technological change, resulting in reduced economic inequality, declining hours of work and a corresponding increase in leisure time. Increased longevity has also brought increased demand for health care. Fogel argues that health care should be viewed as the growth industry of the twenty-first century and systems of financing it should be reformed. His book will be essential reading for all interested in economics, demography, history and health care policy. A professor at the University of Chicago, Robert William Fogel has taught at the University of Rochester, Cambridge University, and Harvard University. He has received numerous awards and prizes for his work, including the Arthur C. Cole Prize (1968), the Schumpeter Prize (1971), the Bancroft Prize (1975), the Gustavus Myers Prize (1990), and the Nobel Memorial Prize in Economic Science (1993). Previous books include Without Consent or Contract: The Rise and Fall of American Slavery (W.W. Norton & Company, 1994) and The Fourth Great Awakening and the Future of Egalitarianism (The University of Chicago Press, 2000).
Customer Reviews:
A glass more than half-full?.......2006-04-16
Given that our vision is so heavily freighted with the moment, ideas of human progress are in short supply lately. Although not an easy ride, economic historian and Nobel laureate Robert William Fogel's survey of the long run, at least in respect to human morbidity, leisure and longevity, provides escape velocity from pressing concerns about war, pandemic, income inequality and the health of the ecosphere. It might be as another noted economist, Alfred Lord Keynes, said in a different context: In the long-run we are all dead. But, the long-run seems to be getting longer.
The Escape from Hunger and Premature Death, 1700-2100 is an extension of Fogel's briefer 1993 Nobel Prize Lecture. It provides a synergistic view of the impact of increasing human environmental control on the demographic, economic and physiological conditions of successive generations over the past 300 years. According to Fogel, the interaction of these forces has over this period, and most dramatically over the last century, brought about a new stage of evolution - non-genetic "techno-physio evolution." He indicates this is evidenced by an unprecedented positive change during this period in caloric intake of about 250%, human body size of over 50%, and an increase in longevity of over 100%. Pointing to the future, Fogel's extrapolation of data over the last 140 years in optimal life circumstances, suggests that centenarians will be common by the last quarter of the 21st century. During the past three centuries there has also been an accompanying substantial decrease in the hours it takes each day to earn one's daily bread and increase in the percentage of discretionary income.
Although this is a "little" book, just 111 pages in the main body, it is densely packed with deep-mine data and illuminating higher-order concepts derived from a lifetime of concentration on economic development, particularly when Fogel was affiliated with the National Bureau of Economic Research as director of its Development of the American Economy Program and subsequently at the University of Chicago as the Charles R. Walgreen Professor of American Institutions and director of the university's Center for Population Economics. Metabolic indices, the thermodynamics of human physiological activity, Waaler curves, in-utero effects on morbidity, protein energy, malnutrition, physiological capital, and Gini ratios are grist for Fogel's mill.
Fogel's treatment of the confluence of technological change, diet, morbidity, work demands, leisure and mortality extends beyond developments in Western society to include the rapid pace of technophysio evolutionary changes in third world countries whose per capita income increases piggybacked on Western innovations, consequently dwarfing the much slower pace of Western improvements a century earlier. In the process of his examination he emphasizes the need to recognize the optimal conditions for human adaptation rather than settle for standards such as daily caloric requirements derived from earlier phases of technophysio evolution. Policy issues in the areas of health care, personal savings and retirement are also discussed in the light of the demographic changes that are occurring.
Some data reported by Fogel and those from other sources are anomalous. For instance, in view of the technophysio evolution particularly of the last 100 years, it seems strange that Dutch males, who were on average about 5'5" in 1860 are now the tallest in the world at about 5'11" while over the same period US men, who were about 5'7" then, are only 5'8" now after the declines of the last few decades. One explanation derives from the widening gap between the rich and the poor in the US (Gini = 45) compared to the greater income equality in the Netherlands (Gini = 30.9). (The Gini coefficient ranges from 1-100 with lower scores representing less income inequality). Also, there are data from millennia ago indicating a decline in average heights in the Eastern Mediterranean in the transition period from the hunter-gatherer economic regime to the first agricultural revolution (11,000 BC - 5000 BC). In John Kolmos (Ed.) Stature, Living Standards and Economic Development (Univ. of Chicago Press, 1994) there are a number of contributions that focus on such issues.
Professor Fogel touches very briefly on in utero, childhood and adolescence effects of economic status on morbidity and mortality, but his comment that "The exact mechanisms by which malnutrition and trauma in utero or in early childhood are transformed into organ dysfunctions are still unclear." (p. 32) is unwarranted. These relationships are detailed extensively in various chapters of the volume by Bruce S. McEwen and H. Maurice Goodman (Eds.) Handbook of Physiology: Coping with the Environment: Vol. IV (Oxford Univ. Press, 2001) for neuroendocrine abnormalities; in D.J.P. Barker's Mothers, Babies and Health in later Life (Churchill Livingstone, 1998) and Fetal Origins of Cardiovascular and Lung Disease (Marcel Dekker, 2001) for specific organ effects; in Peter Gluckman and Mark Hansen's The Fetal Matrix (Cambridge Univ. Press, 2005) for more general morbidity effects; and A.R. Cellura's The Genomic Environment and Niche-Experience (Cedar Springs Press, 2005) for the confluence of genetic influences, economic regimes, ecological niches, caloric intake, stature, morbidity and mortality.
Robert William Fogel's The Escape from Hunger and Premature Death, 1700-2100 is that rare species of research - longitudinal study. Unlike the cross-sectional snapshots whose importance often quickly fades, there is gold in these data mines that is so precious because it is so difficult to find and so hard to get to. It is must reading for those in human biology, medicine and the social sciences who are interested in the issues surrounding human adaptation. It will also appeal to life-long learners drawn to the interface between the biology, economics and history of the human condition.
Book Description
The questions of population growth and food supply have long been of central concern to economists. The World Food Economy seeks to examine the lessons of the past for wealthy nations, where agricultural output has steadily risen for decades, as well as for developing nations where the advances of the "Green Revolution " in the 1960s have introduced new problems in addition to solutions.This book assesses the challenge of satisfying food demand during the twenty-first century as consumers and producers in every part of the world - rich and poor alike - feel the effects of expanded global commodity trade, food aid, and national legislation in response to globalization. The difficulties of developing agriculture in the developing world are discussed in the context of food subsidies in Europe and the US.
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Food and Agrarian Orders in the World-Economy
Manufacturer: Praeger Paperback
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The Global Restructuring of Agro-Food Systems (Food Systems and Agrarian Change)
ASIN: 0275949664 |
Book Description
The emergence of a world economy depends on the reorganization of agriculture and food systems to provision the work force and the industries associated with the division of labor. This work emphasizes the central role played by food and agriculture in the world economy. The book includes a historical dimension along with the formulation of the challenges that face the world today. Social scientists of all kinds, but especially economists, sociologists, environmentalists, and political scientists, should be interested in this volume.
Book Description
Based upon extensive archival material, this is a pioneering study of the impact of the famine that occurred in Greece during its occupation by German, Italian and Bulgarian forces in 1941 and 1942. Violetta Hionidou examines the politics of the food crisis, focusing on the famine's demographics and the effectiveness of relief operations. Her interdisciplinary approach combines demographic, historical and anthropological methodologies to present a comprehensive account of the situation--documented by the archives of the International Red Cross.
Book Description
From the time of Malthus, the insufficient supply of food resources has been considered the main constraint of population growth and the main factor in the high mortality prevailing in pre-industrial times. In this essay, the mechanisms of biological, social and cultural nature linking subsistence, mortality and population and determining its short and long term cycles are discussed. The author’s analysis examines the existing evidence from the century of the Great Plague to the industrial revolution, interpreting the scanty quantitative information concerning caloric budgets and food supply, prices and wages, changes in body height and epidemiological history, demographic behaviours of the rich and of the poor. The emerging picture sheds doubts on the existence of a long term interrelation between subsistence of nutritional levels and mortality, showing that the level of the latter was determined more by the epidemiological cycles than by the nutritional level of the population. The permanent potential conflict between food supply and population growth was also mediated by the biological adaptability of the human species to nutritional stress. In the short term, the synergy between famine and epidemic infections in determining recurrent mortality crises is evident, but their impact starts declining in frequency and intensity in the eighteenth century.
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Brave New Third World (Food First Development Report)
Walden Bello
Manufacturer: Earthscan Publications Ltd
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ASIN: 1853830860 |
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Bread and the British Economy, C1770-1870
Christian Petersen , and
Andrew Jenkins
Manufacturer: Scolar Press
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ASIN: 1859281176 |
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Iran Business Intelligence Report (World Business Intelligence Library)
Manufacturer: International Business Publications, USA
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ASIN: 0739781014 |
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This report contains business intelligence information for succesful export-import, business and investment operations, strategic contacts and more... The report also contains selected information on investment and business opportunities, international economic projects, tenders, government projects, as well as, marketing and export-import opportunities information.
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