The Way of Council
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    The Way of Council
    Jack M. Zimmerman , and Virginia Coyle
    Manufacturer: Bramble Books
    ProductGroup: Book
    Binding: Paperback

    TeamsTeams | Management & Leadership | Business & Investing | Subjects | Books
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    ASIN: 1883647053

    Book Description

    Group communication through the way of council is increasingly becoming the choice of teachers therapists community members business organizations families and couples who want to move from an AUTHORity-led format to one in which education responsibility and leadership are shared by the whole circle. includes a basic introduction to council extensive material about leading councils and chapters on the use of council in various settings. This long awaited TITLE provides the focus on leadership training and the breadth of applications of council and focuses particularly on education community business family and intimate relationships
    50 Ways to Improve Women's Lives: The Essential Women's Guide for Achieving Equality, Health, and Success (Inner Ocean Action Guide)
    Average customer rating: 5 out of 5 stars
    • Want to Help Women? Start Here
    • A diversity of subjects of particular interest to women
    • Perfect Way to Put Our Passion into Action
    50 Ways to Improve Women's Lives: The Essential Women's Guide for Achieving Equality, Health, and Success (Inner Ocean Action Guide)

    Manufacturer: New World Library
    ProductGroup: Book
    Binding: Paperback

    ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
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    2. Getting Even: Why Women Don't Get Paid Like Men--And What to Do About It Getting Even: Why Women Don't Get Paid Like Men--And What to Do About It
    3. Prevention's Ultimate Guide to Women's Health and Wellness: Action Plans for More Than 100 Women's Health Problems Prevention's Ultimate Guide to Women's Health and Wellness: Action Plans for More Than 100 Women's Health Problems
    4. If Women Ruled the World: How to Create the World We Want to Live In If Women Ruled the World: How to Create the World We Want to Live In
    5. We Don't Need Another Wave: Dispatches from the Next Generation of Feminists We Don't Need Another Wave: Dispatches from the Next Generation of Feminists

    ASIN: 1930722451

    Book Description

    A powerful new call-to-action series was launched with the New York Times bestselling MoveOn's 50 Ways to Love Your Country. The second book in the series, 50 Ways to Improve Women's Lives,written by nationally recognized women, is poised to again become an instrument for change and reinvigorate a movement. 50 Ways to Improve Women's Lives parlays the collective expertise of the National Council of Women's Organizations' 200 member organizations — which include Planned Parenthood, NOW, League of Women Voters, Code Pink, the AAUW, National Council of Negro Women, and the YWCA — and features 50 personal, inspiring essays with "Helping Ourselves" or "Call-to-Action" sidebars. Covering subjects as diverse as pay equity, reproductive health, childcare, racism, and women in leadership, the book addresses topics that affect women (and all of us!) on a personal and political level, and provides readers with ways to move beyond old arguments and turn inspiration into action. Contributors include Madeline Albright, Gloria Steinem, Betty Friedan, Eleanor Smeal, Hillary Clinton, Congresswomen Maloney, Slaughter and Pelosi, and many others.

    Customer Reviews:

    5 out of 5 stars Want to Help Women? Start Here.......2006-12-28

    Though I didn't read the whole thing, this is a good book. It doesn't merely complain about the problems that we women (sadly) still face. It actually provides us with solutions on how to remedy problems ranging from threats to reproductive freedom to pay inequities to racism against women of color, among other things. The book also provides a list of websites, books, and organizations that readers can contact for additional help. At a time when we as women are still facing injustices because of our sex, this book gives us what we need to fight the good fight and achieve justice, dignity, respect, and freedom for us and our sisters.

    5 out of 5 stars A diversity of subjects of particular interest to women.......2005-06-04

    50 Ways To Improve Women's Lives: The Essential Women's Guide To Achieving Equality, Health, And Success by the National Council of Women's Organizations (a nonpartisan coalition of 200 women's groups representing more than 10 million woman across the United States) addresses a diversity of subjects of particular interest to women including pay equity, reproductive health, child care, racism, education, social responsibilities, political leadership, and more. Very highly recommended and accessible reading, 50 Ways To Improve Women's Lives provides practical advice that will enable the reader to become actively involved in advancing the quality and independence of her life, and to more effectively pursue her personal and professional agendas.

    5 out of 5 stars Perfect Way to Put Our Passion into Action.......2005-03-09

    This book gives a great overview of issues that most effect women by sharing stories and facts to illustrate important areas where change needs to occur, from childcare and family issues to equal pay, and women in sports and science.

    I found it quick and easy to read--and I have very little time as a working mom!--with practical and doable actions if I so chose. For example, I was appalled to hear about the state of (very little or misleading!) sex education for high school students. Since I have kids about to enter their teens, this issue spoke to me. And it gave several ways for me to get active: by not supporting funding for harmful abstinence programs; asking my elected officials to fund honest and comprehensive sex ed; and then how to make sure my kids develop their own decision-making and critical thinking skills related to sex (and how to talk to them about it!) And this is just one of the 50 Ways... in the book.

    I highly recommend this for people who want to get involved but are not sure how--and who don't have time to read huge volumes of books on politics and public policy.

    Dreaming the Council Ways: True Native Teachings from the Red Lodge
    Average customer rating: 5 out of 5 stars
    • The Real Thing
    • Must-have reference on modern matrifocal shamanism
    • A beautiful, complex work of synthesis and rebirth.
    Dreaming the Council Ways: True Native Teachings from the Red Lodge
    Ohky Simine Forest
    Manufacturer: Weiser Books
    ProductGroup: Book
    Binding: Paperback

    CulturalCultural | Anthropology | Social Sciences | Nonfiction | Subjects | Books
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    Native American StudiesNative American Studies | Special Groups | Social Sciences | Nonfiction | Subjects | Books
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    5. Chosen by the Spirits: Following Your Shamanic Calling Chosen by the Spirits: Following Your Shamanic Calling

    ASIN: 1578631327

    Book Description

    Integrates the matriarchal teachings from Mohawk, Mongolian, and Maya roots to create a written manifestation of these early cultures. Forest invites you to grasp the true universality of their symbols and traditions, to combine their ancient knowledge, and to find their common denominator. She provides practical information about the strength of Power Animals. Charts offer guidance for the Spiritual warriors so you can handle both worlds. Index. Illustrated. Color insert.

    Customer Reviews:

    5 out of 5 stars The Real Thing.......2005-04-18

    This book is one of the most serious, dense, and challenging of its kind in a genre saturated with slim, superficial volumes. The wisdom is clearly ancient and rich, and is carefully measured out for the reader. The teachings are not easily absorbed (by this North American, at least), but are excellent if you are looking for a deeper, truer understanding of shamanic traditions. Highly recommended.

    5 out of 5 stars Must-have reference on modern matrifocal shamanism.......2000-08-20

    Visionary Mohawk medicine woman, Ohky Simine Forest's first book is a comprehensive and poetic reporting of long misunderstood ways of the Red Lodge of indigenous peoples. Had Europeans come to this continent as gracious guests, these are mysteries of the matriarchal Mohawk society that could have been shared with them. Herself an initiate in Mohawk, Mayan and Mongolian shamanism, Forest reveals the spiritual matrix which these cultures share and embeds it in a contemporary, real world political urgency. Synthesizing these core spiritual beliefs and practices, Forest offers compelling evidence that the view from the Red Lodge is what the world requires for individual and collective restoration to well being. The Red Lodge ways also provide, in the Medicine Wheel, an earth-derived map to self-governance that modern people are questing for in many guises. She teaches that the Medicine Wheel equips us to relate to planet and self in ways that are nearly inseparable, self-supporting and without which no sane system for enduring societal governance can arise. How do we build, nurture and sustain community? The matriarchs of the Mohawk have been doing it since antiquity and through perils most of us will never face. Forest, a Mohawk matriarch with a vision lives among the Maya people with this community building governance backed by the spiritual backbone of shamanism. Forest has little patience with hit and run shamanic wannabes and the extraction of "techniques" from their cultural matrix which leads, she observes, to further soul and societal illness. In this book she reveals with surprising candor, depth, and her characteristic humor, the world into which the shaman walks with expanding perception and deepening experience. It's no cake walk and Forest's book is unflinching in its descriptions of the challenges and dangers of this work. For instance, trotting out a Power Animal "technique" or forming a relationship with the incorrect Power Animal can have debilitating effects on personal energy and health. It is a sacred relationship born of the waters of the Red Lodge, she cautions, not a one size fits all concept that can be extracted safely from its matrix and doled out casually in workshops. Forest both describes and elucidates the interwoven meanings of the Medicine Wheel, dream body work, lucid dreaming. power animal allies, earth burial ceremony, vision questing, journeying in the nine Mayan underworlds and the thirteen Mayan upperworlds as well as giving a comprehensive recounting of native prophecies and their considerable energetic, economic and political significance for our modern times. This is a text to which those who study or practice shamanic work will refer again and again.

    5 out of 5 stars A beautiful, complex work of synthesis and rebirth........2000-08-07

    Dreaming The Council Ways is a beautiful, complex work of synthesis and rebirth. Author Ohky Simine Forest weaves together spiritual training disciplines and practices from several cultures, including Mohawk, Mayan, Mongolian, and others. An added feature is her beautiful fold-out full color art work on several points of teaching. These are truly lovely, deserving extra attention. Forest patiently and warmly encourages the reader to respectfully explore beginning from their own racial perspective(s) and not to expect quick fix New Age short cuts or other cultural appropriation practices to yield valid, lasting insight or growth. Material on matriarchal traditions will interest students of feminine perspectives. Forest is not a comfortable read. That is not her way or her goal. She opens and hopes for a deeper spiritual connection with the reader, sharing information on dreaming, medicine wheel practices, interpreting power animal guides, and vision quests. She seeks the larger view, the convergence of spiritual paths. She challenges and teaches, reflecting the responsibility to heal back to each individual (where it belongs). As with all worthwhile experiences, more will be gained from giving more. That also applies to reading and understanding her book. Dreaming the Council Ways is accessible to nonNative readers, but it will yield more to the better, more thoughtful effort to understand with respect.
    Four Ways to Build More Effective Parish Councils: A Pastoral Approach
    Average customer rating: Not rated
      Four Ways to Build More Effective Parish Councils: A Pastoral Approach

      Manufacturer: Twenty-Third Publications
      ProductGroup: Book
      Binding: Paperback

      Church AdministrationChurch Administration | Ministry & Church Leadership | Christianity | Religion & Spirituality | Subjects | Books
      GeneralGeneral | Religion & Spirituality | Subjects | Books
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      ASIN: 1585951943
      More Than One Way Out - Personal Bankruptcy Consequences and Alternatives
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        More Than One Way Out - Personal Bankruptcy Consequences and Alternatives
        Maryland Council on Economic Education & National Foundation for Credit Counseling
        Manufacturer: National Foundation for Credit Counseling
        ProductGroup: Book
        Binding: Paperback

        GeneralGeneral | Personal Finance | Business & Investing | Subjects | Books
        ASIN: 0977788067
        Release Date: 2006-01-02

        Book Description

        Bankruptcy offers benefits, but it also carries significant consequences. The decisions you make when facing financial difficulty will affect your life for many years to come, so it is important to approach the issue of personal bankruptcy with care. "More Than One Way Out" does not provide 'right' or 'wrong' answers because the solutions to individuals' financial problems will vary with their personal circumstances. It discusses the consequences of bankruptcy, introduces some possible alternaties, and helps you understand both the benefits and the risks of these alternatives.
        The Nature And Mission of the Church: A Stage on the Way to a Common Statement, Faith And Order No. 198 (Faith and Order Paper)
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          The Nature And Mission of the Church: A Stage on the Way to a Common Statement, Faith And Order No. 198 (Faith and Order Paper)
          World Council of Churches
          Manufacturer: World Council of Churches
          ProductGroup: Book
          Binding: Paperback

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          ASIN: 2825414638
          National Laboratories and Universities: Building New Ways to Work Together -- Report of a Workshop
          Average customer rating: Not rated
            National Laboratories and Universities: Building New Ways to Work Together -- Report of a Workshop
            Committee on National Laboratories and Universities , and National Research Council
            Manufacturer: National Academies Press
            ProductGroup: Book
            Binding: Paperback

            GeneralGeneral | Education | Nonfiction | Subjects | Books
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            ASIN: 0309093147
            7 Ways to Invest in Shares.
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              7 Ways to Invest in Shares.
              Wider Share Ownership Council
              Manufacturer: Wider Share Ownership Council 1962.
              ProductGroup: Book
              Binding: Paperback
              ASIN: B000NKJL70
              Advisory council to focus on food.(Food)(The new citizen-government panel will recommend ways to encourage healthy eating): An article from: The Register-Guard (Eugene, OR)
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                Advisory council to focus on food.(Food)(The new citizen-government panel will recommend ways to encourage healthy eating): An article from: The Register-Guard (Eugene, OR)

                Manufacturer: The Register Guard
                ProductGroup: Book
                Binding: Digital
                ASIN: B000A0HKKI
                Release Date: 2006-07-14

                Book Description

                This digital document is an article from The Register-Guard (Eugene, OR), published by The Register Guard on May 15, 2005. The length of the article is 965 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                Citation Details
                Title: Advisory council to focus on food.(Food)(The new citizen-government panel will recommend ways to encourage healthy eating)
                Publication: The Register-Guard (Eugene, OR) (Newspaper)
                Date: May 15, 2005
                Publisher: The Register Guard
                Page: C1

                Distributed by Thomson Gale
                Budgeting the NACSLB way.(from the editor)(National Advisory Council on State and Local Budgeting)(Editorial): An article from: Government Finance Review
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                  Budgeting the NACSLB way.(from the editor)(National Advisory Council on State and Local Budgeting)(Editorial): An article from: Government Finance Review
                  Anne Spray Kinney
                  Manufacturer: Thomson Gale
                  ProductGroup: Book
                  Binding: Digital

                  NonfictionNonfiction | Subjects | Books | Audiobooks | Automotive | Crime & Criminals | Current Events | Economics | Education | Foreign Language Nonfiction | Government | Holidays | Law | Philosophy | Politics | Social Sciences | Transportation | True Accounts | Urban Planning & Development | Women's Studies
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                  ASIN: B000P0JHIG
                  Release Date: 2007-03-30

                  Book Description

                  This digital document is an article from Government Finance Review, published by Thomson Gale on December 1, 2006. The length of the article is 419 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                  Citation Details
                  Title: Budgeting the NACSLB way.(from the editor)(National Advisory Council on State and Local Budgeting)(Editorial)
                  Author: Anne Spray Kinney
                  Publication: Government Finance Review (Magazine/Journal)
                  Date: December 1, 2006
                  Publisher: Thomson Gale
                  Volume: 22 Issue: 6 Page: 3(1)

                  Article Type: Editorial

                  Distributed by Thomson Gale

                  Perspectives on Modern German Economic History and Policy
                  Average customer rating: Not rated
                    Perspectives on Modern German Economic History and Policy
                    Knut Borchardt
                    Manufacturer: Cambridge University Press
                    ProductGroup: Book
                    Binding: Paperback

                    Policy & Current EventsPolicy & Current Events | Popular Economics | Business & Investing | Subjects | Books
                    GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                    Development & GrowthDevelopment & Growth | Economics | Business & Investing | Subjects | Books
                    Economic Policy & DevelopmentEconomic Policy & Development | Economics | Business & Investing | Subjects | Books
                    Economic HistoryEconomic History | Economics | Business & Investing | Subjects | Books
                    GeneralGeneral | Business & Investing | Subjects | Books
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                    GermanGerman | Foreign Language Nonfiction | Nonfiction | Subjects | Books
                    HistoryHistory | German | Foreign Language Books | Specialty Stores | Books
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                    Professional & TechnicalProfessional & Technical | German | Foreign Language Books | Specialty Stores | Books
                    All German BooksAll German Books | German | Foreign Language Books | Specialty Stores | Books
                    ASIN: 0521368588

                    Book Description

                    This is a translated collection of essays by a leading German economic historian on nineteenth and twentieth century Germany up to recent times. Though the articles were published originally in a variety of places, the issues dealt with are connected: economic growth, fluctuations, structural change, changes in socio-economic institutions and in the economic system as a whole, all in interaction with other historical phenomena.
                    Perspectives on Modern German Economic History and Policy. (book reviews): An article from: Southern Economic Journal
                    Average customer rating: Not rated
                      Perspectives on Modern German Economic History and Policy. (book reviews): An article from: Southern Economic Journal
                      Douglas Fisher
                      Manufacturer: Southern Economic Association
                      ProductGroup: Book
                      Binding: Digital
                      ASIN: B00092NHLI
                      Release Date: 2005-07-28

                      Book Description

                      This digital document is an article from Southern Economic Journal, published by Southern Economic Association on October 1, 1992. The length of the article is 1170 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                      Citation Details
                      Title: Perspectives on Modern German Economic History and Policy. (book reviews)
                      Author: Douglas Fisher
                      Publication: Southern Economic Journal (Refereed)
                      Date: October 1, 1992
                      Publisher: Southern Economic Association
                      Volume: v59 Issue: n2 Page: p331(3)

                      Article Type: Book Review

                      Distributed by Thomson Gale

                      The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook (Active Training Series)
                      Average customer rating: Not rated
                        The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook (Active Training Series)
                        Mel Silberman , and Freda Hansburg
                        Manufacturer: Pfeiffer
                        ProductGroup: Book
                        Binding: Paperback

                        GeneralGeneral | Business & Investing | Subjects | Books
                        Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
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                        3. The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide (Active Training Series) The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide (Active Training Series)
                        4. The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook (Active Training Series) The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook (Active Training Series)
                        5. The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook (Active Training Series) The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook (Active Training Series)

                        ASIN: 0787973564

                        Book Description

                        Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit—creating a win-win situation. How to Resolve Conflict Effectively, Participant’s Workbook   from the popular 60-Minute Active Training Series offers you an effective, yet brief program that will teach you the skills needed to successfully resolve conflict and create win-win situations. Specifically, you will learn how to

                        Customers That Count: How to Build Living Relationships with Your Most Valuable Customers
                        Average customer rating: 5 out of 5 stars
                        • A treasure trove of best practices
                        • Practical Advice with Passion - A Must Read
                        • A masterly book
                        • The best word so far on Customer Relationship Management
                        • Customer relationship: becoming a differentiator in industry
                        Customers That Count: How to Build Living Relationships with Your Most Valuable Customers
                        Tony Cram
                        Manufacturer: Financial Times/Prentice Hall
                        ProductGroup: Book
                        Binding: Hardcover

                        GeneralGeneral | Business & Investing | Subjects | Books
                        Customer ServiceCustomer Service | Industries & Professions | Business & Investing | Subjects | Books
                        AdvertisingAdvertising | Marketing & Sales | Business & Investing | Subjects | Books
                        EntrepreneurshipEntrepreneurship | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
                        ASIN: 0273654314

                        Customer Reviews:

                        5 out of 5 stars A treasure trove of best practices.......2002-01-22

                        Successful customer relationship management isn't quite as simple as ordering the right hardware and software. As Tony Cram so brightly notes, the best practitioners of CRM are the ones that have mastered the complexities of treating customers as friends.

                        Employees are the linchpins in building those relationships. Employees' consistent, reliable treatment of customers is what really matters in building long-term, lucrative relationships. The book underscores that point with an array of examples from business-to-business and consumer marketers.

                        The suggested exercises at the end of each chapter invite readers to apply these valuable lessons to their own business.

                        5 out of 5 stars Practical Advice with Passion - A Must Read.......2001-08-30

                        I was very impressed with Tony Cram's book. I found it packed with case study examples and practical advice. He draws in the minimum of theory to support his case, which moves along all the more smoothly as a result.
                        I particularly like the emphasis on the personal and emotional aspects of relationships with customers. This is a refreshing step away from the systems based CRM tradition.
                        An excellent and worthwhile read.

                        5 out of 5 stars A masterly book.......2001-08-08

                        This is a masterly book full of knowledge and wisdom based on experience, research and reflection. Its central thesis is coherently and incisively argued with clarity and conviction. Tony Cram's command of his subject is apparent throughout and his extensive knowledge is based upon his own business experience and his thorough awareness of current global practice. Every theme, idea and argument is developed and expanded clearly and logically, and supported by references to recent research, real examples and up-to-date case studies.The latter are gems in themselves, carefully chosen to provide fascinating and revealing insights into successful business initiatives. They bring each chapter to a neat but thought-provoking conclusion.

                        The book is undoubtedly an outstanding contribution to the literature on customer relationships. But it is much more than this. It has that rare quality of real wisdom about it, wisdom which must not be wasted. It is a book to be read and acted upon, a brilliantly readable and inspiring book which will provide a big return on a small investment in money and time. Whatever business you are in, large or small, order this title now and become another very satisfied customer.

                        5 out of 5 stars The best word so far on Customer Relationship Management.......2001-07-13

                        Tony Cram combines research examples and theory with his long experience in the field. He writes clearly and passionately. Tony's book is full of feet-on-the-ground management and would be useful for anyone interested in customers. Full of commonsense but as we know commonsense is not so easy to find. I learnt a lot and will be a better manager now.

                        4 out of 5 stars Customer relationship: becoming a differentiator in industry.......2001-07-07

                        in Industry, our main focus nowadays is: cost reduction, economy of scale and market coverage (share). The reason for this is the awareness we have that, if we do not focus on these, we won't survive in the industry. However, it does have a downside which is hurting our business longer term. We tend to forget our customers ! The book by Tony Cram is describing the importance of the relationships you can have with your key-accounts. I believe that our customer relationships do make a difference and let us distinguish ourselves from competition. Personally, I think that having a low cost position has become a qualifyer and the relationship with our customers is becoming a real differentiator. The question is: how can you create and maintain a relationship with key-accounts in such a way that it really becomes a differentiator, especially in a price-driven business. To my opinion, Cram is describing the way you can create, build and maintain the relationships with your most valuable customers in such a way that it adds value to your business longterm. I think that business people should understand this and invest in this in order to survive longterm. As soon as the cost shake-out has been finalized , the battle for the customers really starts. The sooner you are set up to use this "marketing tool" optimally, the more you'll benefit from it. The way Cram is using case studies to make his points, I like very much. This makes the book lively and easy to recall and explain to others. I intend to start using the book in my market, handing it out to a selected group of key-account and I will share the book internally within my team of people since it is confirming the way I approach my business.

                        Remko Goudappel
                        Customers That Count: How to Build Living Relationships with Your Most Valuable Customers
                        Average customer rating: Not rated
                          Customers That Count: How to Build Living Relationships with Your Most Valuable Customers
                          Tony Cram
                          Manufacturer: Financial Times/Prentice Hall
                          ProductGroup: Book
                          Binding: Paperback
                          ASIN: B000ORBT2C

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                          5. Airline: A Strategic Management Simulation (4th Edition)
                          6. ALGERIA: CONCLUSION OF MEMORANDUM OF UNDERSTANDING (MOU) REGARDING CONSTRUCTION OF PROPOSED $600,000,000 WATER SUPPLY PROJECT, SNC-LAVALIN [CANADA] - Order ... & Plant Operations in the Developing World
                          7. Alignment: Using the Balanced Scorecard to Create Corporate Synergies
                          8. An Introduction to Project Planning
                          9. Avoiding Mistakes in Your Small Business (The Crisp Small Business)
                          10. Baldrige Award Winning Quality, 2006 Award Criteria: How to Enterpret the Baldrige Criteria for Performance Excellence (Baldrige Award Winning Quality)

                          Books Index

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