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Designing Performance Appraisals: Assessing Needs and Designing Performance Management Systems in the Public Sector (Managing the Public Service: Strategies for Improvement Series)
Manufacturer: Commonwealth Secretariat
ProductGroup: Book
Binding: Paperback
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ASIN: 0850926300 |
Book Description
The purpose of this publication is fourfold. It aims to:
1. Respond to the pressures for improvement in the delivery of public services
2. Design a performance management appraisal system suitable for particular countries, states, organizations, employers and employees
3. Demonstrate how to measure performance, using case studies from Barbados, Samoa and Tonga
4. Determine how the performance appraisal system can be institutionalized in the entire administrative system.
The overall approach is to conduct a needs assessment in the ministries, then to design an appropriate appraisal instrument, train its users and, finally, install the system so that it becomes part and parcel of the public service machinery. The emphasis on developing techniques of designing the performance appraisal instrument itself.
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Managing Performance in the Public Sector
Hans de Bruijn
Manufacturer: Routledge
ProductGroup: Book
Binding: Paperback
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ASIN: 041530038X |
Book Description
This title responds to the growing importance of performance measurement within political and administrative agendas. It looks at the effects of performance measurement on organizations, its risks and limitations and proposes new and positive ways in which measuring performance can be used. This is an excellent addition to the subject area, which is becoming more and more widely taught on management and administration courses worldwide.
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Managing Irrigation: Analyzing and Improving the Performance of Bureaucracies
Norman Uphoff ,
Priti Ramamurthy , and
Roy Steiner
Manufacturer: Sage Publications Pvt. Ltd
ProductGroup: Book
Binding: Hardcover
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ASIN: 0803996667 |
Book Description
Irrigation continues to be a vital component of human existence. The study of irrigation bureaucracy, however, is a new field for study. Defining and shaping this area of inquiry, Managing Irrigation offers analytical and prescriptive conclusions to improve the performance of bureaucracies responsible for irrigation management in developing countries. Uphoff and his colleagues envision irrigation as both a socio-technical and organizational-managerial enterprise; that considering cultural and organizational factors are as important as technological ones. Managing Irrigation develops a typology of irrigation systems and looks at differences in structures; considers objectives of irrigation management; and suggests alternatives, principles, and past experience to make irrigation agencies more effective. As such, policymakers, administrators, students, and scholars in development studies, Third World studies, political science, and sociology will find this volume most useful. "This book makes no claims to be definitive or complete: It emphasizes pragmatic approaches to problems which will be shaped by the physical, political and social characteristics of each specific irrigation scheme. This modest and sympathetic approach seems likely to reach and to influence its intended audience, and the authors are to be warmly congratulated." --Journal of Peasant Studies "It emphasizes pragmatic approaches to problems which will be shaped by the physical, political, and social characteristics of each specific irrigation scheme. This modest and sympathetic approach seems likely to reach and to influence its intended audience, and the authors are to be warmly congratulated." --Journal of Peasant Studies
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Better Information Practices: Improving Records and Information Management in the Public Service (Managing the Public Service: Strategies for Improvement Series)
Manufacturer: Commonwealth Secretariat
ProductGroup: Book
Binding: Paperback
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ASIN: 0850925827 |
Book Description
This book shares best practice in the design of better record management systems, including developing a Retention Schedule. Also covered is a manual used by ministries and departments as an example, and guideline formulas for using a schedule and indexing.
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Managing Performance (IS Management Guides)
Manufacturer: Format Publishing
ProductGroup: Book
Binding: Paperback
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ASIN: 1903091055 |
Book Description
Monitoring and ensuring effective, efficient, and economic use of resources in the public sector is addressed in this critical analysis. The importance of tracking performance for good governance is considered, as are the benefits of designing a departmental and human performance management system. Particular attention is paid to the difficult task of measuring worker performance in the public sector, where a wide array of unquantifiable variables must be examined. Various performance models, such as the Excellence Foundation and the Balance Scorecard, provide an invaluable resource of concepts, considerations, and challenges for improving public sector performance.
Book Description
Never HIGHLIGHT a Book Again! Virtually all testable terms, concepts, persons, places, and events are included.look no further for study resources or reference material. Cram101 Textbook Outlines gives all of the outlines, highlights, notes, and practice-tests for your textbook. Only Cram101 is Textbook Specific. Cram101 is NOT the Textbook.
Customer Reviews:
The text may be great, but this product is NOT THE TEXT.!.......2007-08-19
All the reviews deal with the textbook, which Amazon does not sell. This product is a notebook to accompany the textbook. While it promises to be an outline, it is not an outline. Most of the sheets in the book are empty lined sheets for a student to take notes. There are glossaries of key terms per chapter. It has no informational content. I will be returning this promptly. In the meantime, reviews about the textbook should be removed or placed somewhere else. This item is not the textbook.
Economics a Discipline of Many Theories.......2006-09-20
This text surveys the main streams of thought in economic theory. The survey provides an overview of the preclassical schools,i.e.: scholastics, mercantilists, and physiocrats. The scholastics and mercantilists called for govermental intervention in the growing market economy. The mercantilists, in England, went so far as to call for the regulation of trade. Albeit, the physiocrats in France held that the government should leave the market alone. Therefore, the physiocrates influenced and set the tone for Smith and many classical economists to come.
Modern classical economics considers Adam Smith as its father. Smith, a product of the U.K.'s traditions, examines economics in the context of the middle to late 1700s. In his seminal thesis ... The Wealth of Nations, professor Smith believed laissez faire, or nongovernmental intervention, would allow a competitive market to best promote the economic growth needed to meet the consumers' needs.
Landreth and Colander, further, discuss the classical economic theories of Thomas Malthus, David Ricardo, and John Stuart Mill. The former reverend, Malthus held population growth would outstrip the food supply. He failed to account for improvements in technology. Mr. Ricardo developed pure, or noncontextual, theories such as scarcity and diminishing returns. One note, Ricardo favored free trade while Malthus suggested tariffs could be beneficial to a nation. Mill, at one time a member of parliament, believed there were injustices inherent in a capitalist economy.
Also covered by this text are the ideas of Karl Marx. Marx rejected the orthodox classical theories of capitalistic economies. He purported that "dialectical materialism", a theory of history, should be applied to analysis of the capitalist's economy. Moreover, Dr. Marx predicted a collapse of capitalism caused by class conflict. However, this generally has not occured. Paradoxically, for the scribbler most often associated with communism: Marx mainly discussed and analyzed capitalism.
The text goes into some detail about the neoclassical school as formulated by Menger, Jevons, Walras, and Marshall. Yet, the role of much neoclassical economics is overstated in the second edition of this work. Nevertheless, professor Alfred Marshall demonstrated the importance of both supply and demand in achieving dynamic equilibrium. Professor Marshall also warns against the excessive use of mathematics in economic calculus. He suggested to his students that economic models need to be practical so as to reflect reality. History of Economic Theory covers both the development of modern microeconomics and macroeconomics. As for the development of macroeconomics; John Maynard Keynes' theories are introduced quite methodically. In his 1936 book, The General Theory ..., Sir Keynes felt the unstable market needed governmental assistance to achieve full employment equilibrium. Keynes' ideas were used by President F.D. Roosevelt to help the United States out of its depression. Critical of Keynesian theory were the Monetarists led by Milton Friedman. Professor Friedman held the money supply plays a central role in the economy. In fact, Friedman said inflation is a monetary phenomenon. Finally, heterodoxical economists are covered.
Students who enjoy The Worldly Philosophers and New Ideas from Dead Economists will surely find this work useful and enlightening - - if only for the introduction on the history of economics as a profession!
What everyone should know about economics.......2002-04-04
As a former student of Dr. Harry Landreth, I had the honor of learning economic theory under his expert tutelage. This book helps you appreciate and understand the theories and thinking that helped shape our world. A must for any serious student of economics; this book is hailed by academics as THE book on this subject, and I do not disagree.
Excellent Text!.......1999-12-24
An excellent overview of the history of economic thought. I used this text in my course on the history of economic thought. I highly recommend it! The authors cover, in great detail, such critical items as the preclassical areas of thought, mercantillism, Malthus, Marx, Ricardo, and the transition to Neoclassical economics. The discussion of the modern Microeconomic Theory is also a must for any fan of economics.
Book Description
This book provides a comprehensive overview of the development of economics from its beginnings, at the end of the Middle Ages, up to contemporary developments. It is strong on contemporary theory, providing extensive coverage of the twentieth century, particularly since the Second World War.
The second edition has been revised and updated to take account of new developments in economic thought.
Customer Reviews:
An OK intro. to the history of economic thought.......2004-11-17
This book does a passable job in covering a wide range of differing economic theories and approaches.The main drawback is the poor treatment of Keynes's theory of effective demand.However,this objection is ubiquitous and applies universally to practically all books written on the history of economic thought by economists specializing in economic thought and history because of the very poor mathematical skills exhibited in this field of economics.History of economic thought attracts individuals to it because the papers and books written in this field are essentially interpretations of interpretations.What a reader gets ,in general,is a series of"What did Adam Smith (really)mean?",What did Karl Marx(really) mean",and,of course,"What did John Maynard Keynes really,really mean".The authors contribute to this kind of approach by their false claim that Keynes really didn't understand the need for microeconomic foundations in the General Theory(1936)while his younger colleagues(implicitly meaning Joan Robinson and Richard Kahn)did.All of Keynes's worked out analysis is contained in chapters 19, 20,21,and the appendix to chapter 19.Keynes's theory is w/p=mpl/(mpc+mpi).Pigou's neoclassical theory is w/p=mpl.It's obvious that ,unless mpc+mpi=1,you get involuntary unemployment.
Pretty Good.......2000-06-07
The text covers quite a bit of material - probably more than its rivals. There is a definite sense that the authors are attempting to at least mention as many actors and scenes as possible. (Interestingly (or perhaps not), there are more Italian economists in their history than in others'.) It is fairly readable, although one would hardly say that the phrasing 'sparkled'. Perhaps this is because of the translation, or perhaps it is because of the 'cramming in' of detail. In sum, this text is a very useful reference (for both HET students and curious 1st/2nd year econ. students), rather than a pleasurable read.
A useful text book for the course.......1999-01-12
I've used the book for the Hist of Econ Thought course I teach, and it has proved very useful. The authors explore the historical context as well as the theories of the economists in a clear and easily accessibly manner. The only critique I have is their apparent sympathy to a school of thought I disagree with, but that does not detract from the overview they provide.
Average customer rating:
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Contingent Valuation: A Comprehensive Bibliography and History
Richard Carson
Manufacturer: Edward Elgar Pub
ProductGroup: Book
Binding: Hardcover
Economic History
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ASIN: 1840647558 |
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- The first (and perhaps only) Marketing book you need
- The book is what the title says it is.
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No-Nonsense Marketing: 101 Practical Ways to Win and Keep Customers
Victor H. Prushan
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback
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ASIN: 0471157074 |
Book Description
"Vic Prushan does not just talk about how to give the customer more than is expected, he delivers. [No-Nonsense Marketing is] incisive and thought-provoking, yet hard-hitting and practical. I recommend this book highly to managers of all businesses, large and small." —Jack D. Lantz, President and CEO, Unitek Miyachi Corporation
"Whether you have an MBA or learned about marketing from the school of hard knocks, Prushan's No-Nonsense Marketing will remind you of things you should not have forgotten and shows you things you wished you'd known." —Stewart A. Washburn, CMC, Consultant to Sales and Marketing Management
"Prushan's book follows his own sound advice—to always give customers more than they expect! Readers will find this a trove of insights and inspiration for every aspect of business management. I recommend it highly." —Alexander Hiam, author of The Portable MBA in Marketing and The Vest-Pocket CEO and Professor in the Marketing Department at the University of Massachusetts, Amherst
"This book is required reading for anyone who thinks they are a 'Street Fighter' in marketing. It's filled with great ideas that can help you build a stronger and more profitable customer base. Victor Prushan truly knows his stuff and freely shares it in this book." —Jeff Slutsky, author of Street Smart Marketing and The Toastmasters' Guide to Successful Speaking
"Finally, a book of marketing principles that both reviews fundamentals long since forgotten and provides iconoclastic new concepts on gaining, keeping, and delighting your customers, all written with Vic Prushan's dry but sparkling humor! This will be required reading for every person in my company who interfaces with a customer!" — Jeff Z. Amacker, President, Teledyne Controls
Customer Reviews:
The first (and perhaps only) Marketing book you need.......1999-07-02
If you've had no formal training in Marketing and you need to get with it fast, this is the book for you. It will give you the basics of the profession, a lot of the lingo, and it will show you how and why common sense truly works in Marketing. If you hold an MBA, read this book too. It will refresh your memory or even bring you back to reality. Victor Prushan writes like he talks, talks like he thinks and thinks like the no-nonsense, shrewd New Yorker he is.
The book is what the title says it is........1999-01-08
Mr. Prushan's experience shows on almost every page. The book reads quickly and much of the information is direct and to the point. It is a good book for a practicing marketer to keep around to refresh one's thinking when it gets a bit muddled.
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