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Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation
Georg von Krogh , Kazuo Ichijo , and Ikujiro Nonaka Manufacturer: Oxford University Press, USA ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0195126165 |
Book Description
When The Knowledge-Creating Company (OUP; nearly 40,000 copies sold) appeared, it was hailed as a landmark work in the field of knowledge management. Now, Enabling Knowledge Creation ventures even further into this all-important territory, showing how firms can generate and nurture ideas by using the concepts introduced in the first book. Weaving together lessons from such international leaders as Siemens, Unilever, Skandia, and Sony, along with their own first-hand consulting experiences, the authors introduce knowledge enabling--the overall set of organizational activities that promote knowledge creation--and demonstrate its power to transform an organization's knowledge into value-creating actions. They describe the five key "knowledge enablers" and outline what it takes to instill a knowledge vision, manage conversations, mobilize knowledge activists, create the right context for knowledge creation, and globalize local knowledge. The authors stress that knowledge creation must be more than the exclusive purview of one individual--or designated "knowledge" officer. Indeed, it demands new roles and responsibilities for everyone in the organization--from the elite in the executive suite to the frontline workers on the shop floor. Whether an activist, a caring expert, or a corporate epistemologist who focuses on the theory of knowledge itself, everyone in an organization has a vital role to play in making "care" an integral part of the everyday experience; in supporting, nurturing, and encouraging microcommunities of innovation and fun; and in creating a shared space where knowledge is created, exchanged, and used for sustained, competitive advantage. This much-anticipated sequel puts practical tools into the hands of managers and executives who are struggling to unleash the power of knowledge in their organization.Customer Reviews:
Documented and thoughtful.......2004-04-16
Knowledge Enabling not KM !!.......2002-06-18
However, this book is likely to disturb people who have read and formed ideas about KM by reading works of the American thought leaders.
In the start of the book the authors try and make the difference explicit.
In a passage titled "what's wrong with knowledge management?" they spell it out :
Pitfall I: KM relies on easily detectable, quantifiable information.
Pitfall II: KM is devoted to the manufacture of tools.
Pitfall III: KM depends on a Knowledge Officer.
While the premises of Knowledge Enabling and Creation are:
Premise I: Knowledge is justified true belief, individual and social, tacit and explicit.
Premise II: Knowledge depends on your perspective.
Premise III: Knowledge Creation is a craft , not a science.
The authors reiterate that organizational Knowledge Creation involves five main steps :
1. Sharing tacit knowledge
2. Creating concepts
3. Justifying concepts
4. Building a prototype
5. Cross-leveling knowledge.
To facilitate this the following 5 enablers need to be in place :
1. instill a knowledge vision
2. manage conversations
3. mobilize knowledge activits
4. Create the right context
5. Globalize local knowledge
The book is rich in case studies which show how different companies that follow these concepts are growing in leaps and bounds and innovating over others who remain stuck in the KM paradigm.
The authors note that in the Knowledge journey companies can be mapped in 3 phases, which might or might not be sequential.
1. The Risk Minimisers , whose focus is capturing and locating knowledge. The tools they use are data warehousing, datamining, Yellow pages, IC-Navigator, Balanced Scorecard, Knowledge Audits, IC-Index, Business Information Systems, Rule-based systems [these firms still view knowledge as a resource that needs to be collected and managed]
2. The Efficiency Seekers, who focus on transferring and sharing knowledge. The tools they use are internets, intranets, Lotus Notes/Groupware, Networked organization, knowledge workshops, knowledge workbench, Best Practice Transfer, Benchmarking, Knowledge-gap analysis, Knowledge sharing culture, Technology transfer units, Knowledge transfer units, Systems Thinking
3. The Innovators who enable Knowledge creation are typically those who embrace a knowledge vision, managing conversations, creating the right context, mobilize knowledge activists, globalize local knowledge, professional innovation networks, new organizational forms, New HRM-systems, new corporate values, project management systems, corporate universities, communities and storyboards.
Highly Recommended!.......2001-03-21
Sustainable advantage through knowledge enabling.......2000-06-05
This book is a clear showcase of these elements. It provides a profound yet pragmatic guidance on the road to becoming a learning organisation. Where capturing & locating, and transferring & sharing knowledge are essential in achieving competitive advantage through knowledge, the real source of sustainable advantage is, as the authors claim, the continuous creation of new knowledge, as a result of developing a strategic vision and an enabling organisation and culture to realise that (evolving) vision.
Being involved in implementing a number of the concepts in our organisation, I am convinced this book provides many ideas and tools that will help today's corporate world in reshaping our business for the knowledge economy.
Highly recommended!
Focus on knowledge creation, but what about integration?.......2000-05-30
On the positive side, you will find that: 1) Lots of issues that were barely touched upon in Nonaka's preceding book are described in further detail. 2) The book is very well written and the tone is accsible to both academic and non-academic readers. 3) the concept of BA is elucidated in further detail Readers who do not follow academic research journals might find that an interesting extension. 4) A link between strategy and KM is well illustrated. For businesses, KM is of little value if there are no results. The authors describe how to look for those results (or in lay terms, ROI). Academic readers will also find Nonaka's recent paper in a recent issue of Organization Science (2000) to be of much interest. Academic readers must also realize that the approach here seems to be "post modern," and indeed quite qualitative in the European research tradition.
To sum my opinion, this book is a worthy addition to the bookshelves; but, it is not to be read without reading Nonaka's preceding book "The Knowledge Creating Company." A word of warning is in order: Academic readers will enjoy this title however, managerial readers might find it a little heavy and abstract. Indeed, this book stands out of the crowd with three authors who are well respected in the American research circles---consequently, its high overall quality comes as no surprise. Recommended.
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Tacit Knowledge in Organization
Philippe Baumard Manufacturer: Sage Publications Ltd ProductGroup: Book Binding: Paperback ASIN: 076195337X |
Book Description
`Philippe Baumard has observed that strategic success seems to lie more in top managers' ability to use tacit knowledge than in their gaining or updating explicit knowledge' - William H Starbuck, New York University`This important new book effectively illustrates how, in conditions of ambiguity, managers `over-manage', i.e. rely too much on explicit plans and interpretations. Here, Philippe Baumard develops an alternative analysis and with it a new approach to management' - Frank Blackler, Lancaster University
This landmark book delves below the surface of organizations in order to understand the complex processes of top managers' decision making.
Philippe Baumard argues that the conventional, rational model of decision making ignores the tacit and intuitive processes that are often crucial in successful business outcomes. He demonstrates through his four central business cases how it is in times of uncertainty, rapid change and turbulence that the fate of companies is often determined, and it is at these times that managers' tacit knowledge and their ability to navigate ambiguous and complex situations is most critical.
Customer Reviews:
Sydney, Australia.......2001-02-16
A most informing insight into tacit knowledge.......1999-09-19
A significant contribution to strategic management.......1999-09-17
The most complete study of tacit knowledge I read so far.......1999-09-15
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The Inquiring Organization: Tacit Knowledge, Conversation, and Knowledge Creation: Skills for 21st-Century Organizations
Catherine Kano Kikoski , and John F. Kikoski Manufacturer: Praeger Publishers ProductGroup: Book Binding: Hardcover Similar Items: ASIN: 1567204902 |
Book Description
In the information economy, knowledge is an asset and a currency. The creation of new knowledge, therefore, enhances an organization's position in the marketplace. How do we create new knowledge? We don't do it by learning what is already known. The learning organization is already passe. Instead, we do it by inquirinq, which is a method of bringing tacit knowledge to the forefront of awareneness. The inquiring organization surfaces tacit knowledge, which is what its employees bring to the table--their background, education, experience, character, and judgment--and transforms that knowledge into new, explicit knowledge that can be transferred from one employee to another through conversation. That is true knowledge creation, and this book provides the tools, skills, techniques, and processes for executives and professionals in any field to accomplish this task in today's fluid environment.
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Spatial proximity and complementarities in the trading of tacit knowledge [An article from: International Journal of Industrial Organization]
N. Aydogan , and T.P. Lyon Manufacturer: Elsevier ProductGroup: Book Binding: Digital ASIN: B000RQYDRS |
Book Description
This digital document is a journal article from International Journal of Industrial Organization, published by Elsevier in 2004. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.
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Migration and the Economy: Igbo Migrants and the Nigerian Economy 1900 to 1975
Mathias Chinonyere Mgbeafulu Manufacturer: iUniverse ProductGroup: Book Binding: Paperback ASIN: 0595279104 |
Book Description
This book explores that nature of internal migration in Nigeria. It debunks the concept that Igboland and its people lived in a Â`closed societyÂ'. The book looks at the basic issues influencing the trends of Igbo movement to other parts of the country. With historical insights, the author examines aspects of the socio-economic character of the Igbo in other ethnic regions, and the reactions of the host communities.The purpose of this book to bring into focus and perspectives issues juxtaposing ethnic relations in Nigeria. It further seeks to advance knowledge about the Igbo, their contributions in the making of modern Nigeria; their thoughts, aspirations, hopes and concerns in the future of the country.
An invaluable and analytical blueprint for those interested in understanding the dynamics of inter-ethnic relations in Africa.
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Why Yesterday Tells of Tomorrow
Helmut Gaus Manufacturer: Garant Uitgevers N V ProductGroup: Book Binding: Paperback ASIN: 9044112058 |
Book Description
All business owners want to garner publicity for themselves, their products, and their organizations. So how do you create distinctive materials and more importantlythe buzz that sets you apart from the competition? Award-winning publicist Sandra Beckwith goes beyond other PR primers to not only show the mechanics of writing pitch letters and publicity kits, but also how to strategically create a PR plan for your business.Streetwise® Complete Publicity Plans is filled with sample forms, resources, and great ideas that you can use right away:
·Press releases
·Pitch letters
·Press kits
·Op-eds and public service announcements
·Sample editorial calendars and media checklists
Target Your Approach, Get Results
·Different types of media exposureand which is best for your business
·How to tailor PR plans for trade vs. consumer media
·Dealing with print vs. electronic media
·What isand isn'tnewsworthy
Reaching the Right People
·Determine your audience
·Reach diverse communities
·Building relationships with the press
·Media directories
Executing Your Plan
·Staying within budget
·Managing schedules and timelines
·Hiring outside help
Quantify Your Results
·Track new clients or product sales
·Jumpstart a stalled publicity campaign
·Refine your media base
·Justify your effort
Streetwise® Complete Publicity Plans doesn't just show you how to put a plan together, it enables you to maximize results!
Customer Reviews:
highly recommended .......2007-06-27
Do-it-yourself PR.......2006-08-24
New to Public Relations? Just buy this book first........2006-02-15
A *real* step-by-step guide.......2006-01-25
Steve's Review of Complete Publicity Plans.......2005-11-22
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The Marketing Plan: How to Prepare and Implement It
William M. Luther Manufacturer: AMACOM/American Management Association ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0814471013 |
Customer Reviews:
Excellent Book.......2004-02-08
I highly recommend it to someone that knows marketing but needs guidelines for putting together an effective plan.
Basic and Comprehensive.......2002-03-05
The Role of Marketing Within a Business
Decisions to Be Made Before Developing Your Marketing Plan
Developing Your Brand Personality
Developing Your Marketing Plan
Feedback: Using Controls and Market Research to Complete the Loop
Luther then provides three excellent appendices: A Marketing Plan Outline, Thirty-Eight Market Characteristics, and Explanation of the What-If Sales Model. I highly recommend this book to owners/managers of chain franchises (e.g. dry cleaners, quick-print shops, and even fast food restaurants) as well as to independent insurance agents, sole practicioner attorneys, and others selling goods or services who generally neglect business development among their clientele within their local community. Presumably Luther understands that much of his material will not be directly relevant to a given reader. To his credit, he provides more material than most readers need. It remains for each reader to determine which ideas and initiatives are most appropriate. I think all readers will benefit from the disciplined thinking which Luther advocates throughout the planning, implementation, evaluation, and modification process. Those who wish to explore additional resources are urged to check out Theodore Levitt's The Marketing Imagination (a "classic"), Al Ries and Jack Trout's Positioning: The Battle for Your Mind (another" classic"), Neil Rackham's SPIN Selling (another "classic", especially for those selling big ticket items), Jacques Werth's High Probability Selling: Re-Invents the Selling Process, Dan Seidman's The Death of 20th Century Selling: 50 Hilarious Sales Blunders and How You Can Profit from Them, and Carl Sewell's Customers for Life: How to Turn That One-Time Buyer into a Lifetime Customer...
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Marketing Plans, Sixth Edition: How to prepare them, how to use them
Malcolm McDonald Manufacturer: Butterworth-Heinemann ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0750683864 |
Book Description
Now in its 6th edition Marketing Plans is a highly renowned international bestseller. The book has been thoroughly revised throughout, and every chapter has been carefully updated with special attention paid to the latest developments in e-marketing, CRM and new planning practices.Customer Reviews:
The best Marketing Guide I have seen........2001-09-28
Super!.......2001-05-25
The Source Book.......2000-07-13
David Barnes Director of Market Analysis, Philips Components
probably the best book on marketing planning ever published.......1999-08-06
Authored by Malcolm McDonald, Professor of Marketing Strategy at the Cranfield School of Management and the acknowledged world authority on marketing planning and strategy, this thoroughly updated and redesigned fourth edition contains new material on growth areas such as key account management and electronic marketing. Its brand new two-colour graphic design with revised page layout and enhanced learning features provides maximum clarity, much like a typical US College textbook. Definitions of important terms and vocabulary are provided as margin notes to allow for smoother, easier reading of the text. Exercises appear at the end of each chapter to translate the theories into action.
This complete learning package focuses on key recent developments in marketing techniques and provides a range of practical marketing tools. The reader is taken through the whole process of marketing planning-from the initial assessment of a company's business plan, to the steps necessary to ensure a company achieves its profit targets. The first 12 chapters help the reader understand both the process and diagnostic tools of marketing planning whilst the final 13th chapter is a clear step-by-step guide to devising your own marketing plan, combining current best practice with the necessary theoretical background.
This book is recommended reading for marketers, executives and students studying for the Chartered Institute of Marketing's Certificate and Diploma examinations. In a nutshell, there is no better book that covers the whole process of marketing planning.
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How to Plan Advertising
Cooper Manufacturer: Thomson Learning ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0826457401 |
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How to Develop a Strategic Marketing Plan: A Step-By-Step Guide
Norton Paley Manufacturer: CRC ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 1574442694 |
Book Description
Two-thirds of rapid-growth firms use written business plans, according to Price, Waterhouse, Coopers 1998 Trendsetter Barometer. The survey also states that firms with written plans grow faster, achieve a higher proportion of revenues from new products and services, and enable CEOs to manage more critical business functions. How to Develop a Strategic Marketing Plan is both innovative and pragmatic in its approach. It explains how to combine the strategic vision of long-term business planning with the action-oriented thrust of a short-term marketing plan. A floppy disk - included with the book -provides planning forms and guidelines for customizing your own Strategic Market Plan (SMP). Actual case histories - from companies such as Campbell Soup, Co., Texas Instruments, Inc., and Quaker State Corp. - illustrate how business-building opportunities translate into strategies and tactics. They demonstrate the compelling relationship between internal organizational functions and external market conditions, the long- and short-term strategic marketing issues and the advantages of developing an SMP. Strategic market planning shapes the future of business. In its broadest dimension it sets in motion actions that impact long term prosperity. How to Develop a Strategic Marketing Plan gives you the tools to generate a credible strategic marketing plan so your organization can survive in the 21st century.
Customer Reviews:
An H2 guide.......2000-07-11
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How to Plan Exhibitions (Advertiser's Guides)
Iain Maitland Manufacturer: Cassell ProductGroup: Book Binding: Paperback ASIN: 0304334316 |
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How to Plan Advertising
Don Cowley Manufacturer: Thomson Learning ProductGroup: Book Binding: Paperback ASIN: 0304317217 |
Customer Reviews:
Just what does an advertising planner do?.......2000-04-19
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How to Write Advertisements That Sell; Methods By Which 146 Shrewd Advertisers Plan Lay Out and Place Their Copy
Manufacturer: A. W. Shaw Company ProductGroup: Book Binding: Hardcover ASIN: B000E22N22 |
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How to Write a Successful Advertising Plan
James W. Taylor Manufacturer: McGraw-Hill Contemporary ProductGroup: Book Binding: Hardcover ASIN: 0844231959 |
Customer Reviews:
Developing a Successful Advertising Plan.......2001-01-25
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The business plan provides a definitive road map to the future; how to get started: facing the most challenging business environment ever, operators need ... An article from: Automatic Merchandiser
Elliot Maras Manufacturer: Cygnus Business Media ProductGroup: Book Binding: Digital ASIN: B0009FWFL8 Release Date: 2005-07-31 |
Book Description
This digital document is an article from Automatic Merchandiser, published by Cygnus Business Media on March 1, 2003. The length of the article is 3384 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.Books:
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