Book Description
Updated to reflect the latest trends in reference services and the newest sources commonly used for reference work, this long-awaited book offers you a state-of-the-art view of the concepts, theories, and practicalities of reference work today. A host of specialists have contributed to the collection. This new edition includes more detailed discussion of a wider range of reference-related services including interlibrary loan, document delivery, and readers' advisory services. There is also increased attention to ethical issues and a stronger focus on user-centered services, both face-to-face and mediated by technology. In addition, the authors discuss Web sites of significant value to reference services and the impact of the Internet and World Wide Web on reference services. This carefully designed and readable text explains the essential theory and provides the practical knowledge necessary for an initial reference course. Its broad scope and organizational clarity will benefit students and practitioners.
Customer Reviews:
This was the required text for my Access to Information course.......2007-08-11
For my Access to Information course, which is a core course in the graduate library and information science program that I am currently in, this was the required text, and I read most of the book for that class. Seeing as how I am still working on the degree, and that I used this book for a course I took during my very first semester in the program, I am probably not the best judge of the accuracy and presentation of the information. However, I do feel that I have a good understanding of reference librarianship after reading through this text---as well as the other readings that were required for the course. So I'll give the book a good rating.
Some other reviewers have criticized the book for being dry. I'll admit, they're right; but you know what, it's a textbook, so what else can we expect? It is really very unrealistic to expect to be entertained by reading a library/information science textbook. When I first opened this book to begin reading the first chapter, my eyes actually glazed over when I read the first few sentences. My first thoughts were: "Man, this is dry and wordy." But I eventually got into it. And if nothing else, it probably improved my reading comprehension skills a bit.
Reference and Information Services: An Introduction.......2007-03-27
I used this book for a reference class in the Fall of 2006. It is completely outdated. I actually gave up reading the textbook for the class. The professor finally agreed to change the textbook for the class but a semester too late for me. So if you are looking for a good resource to assist you in giving good reference help...keep on looking!
Dry but Informative.......2007-01-03
A lot can be said abotu Reference and Information Services. It is filled with fantastic information, not only about the various types of reference books (many of which I was unfamiliar with their usage), but also how to provide reference services to library patrons of all types. The information itself was great, the problem was the presentation. With few exceptions, the blandest language was used. Getting through a few pages was often such a chore that I could barely keep my eyes open. However, the biggest flaw was truly the repetition of "evalutation" material. Every type of reference source had a multiple page section on how to evaluate that type of source. In theory, this was a good idea. However, in practice the same thing was simply written again and again and again, with only the slightest changes (if any) for each type of reference. A great improvement to this book would be to simply make one chapter on how to evaluate reference sources. It'd end the repetition, and make the other chapters a bit more enjoyable.
Overall, it's a good text for a course on reference librianship, as long as you can get yourself to read it.
Outdated and Outmoded in Most Respects.......2007-01-02
The instructor for my Reference course told us up front that it was difficult for him to select a textbook. He resignedly chose this one because it still contains flickers of useful information, even though many of the sources it describes are outdated or have dramatically changed their organization and format. While there are some decent sections on the reference interview, the place of reference services within the institution, and criteria for analyzing sources, the vast majority of this textbook is dedicated to describing (in laborious detail and shoddy style) specific reference sources, many of which are no longer relevant or frequently used. Because the internet was still emerging when the bulk of this book was written, its attention to online services is wholly inadequate, and it paints an antiquated view of reference. One little feature I did like were the case studies -- they provide adequate fodder for discussion and reflection. I'd imagine you'll only need to buy this book if it's required for a course. If so, make sure that you also get Introduction to Reference Work in the Digital Age by Joseph Janes. It's not perfect either, but it's *much* more useful to a 21st century librarian who wants to face reality.
Excellent resource for Library Media Center specialists.......2006-11-05
This book gives an overview of the many types of reference materials, easily organized into chapters such as Indexes, Encyclopedias, Bibliographies, etc. Not designed for pleasure reading but more of a resource to guide selection in individual areas of references. Many resources are listed by name and described in detail. The amount of information included is comprehensive and can be a bit over-whelming at times. I would recommend this for Library Science students or professionals wishing to know more about reference materials or wishing to enhance their library's reference collection. The detailed bibliography at the end of each chapter provides supplementary resources for each topic.
Book Description
Basic Information Services, Volume I of
Introduction to Reference Work, explains the essential reference processes and sources in today’s libraries. It is a tool for understanding and mastering fundamental reference forms - online, in print, and elsewhere. This eighth edition is completely rewritten to reflect the radical changes library science has undergone since the advent of widely available electronic databases and the Internet.
Customer Reviews:
Introduction to Reference Work, Volume I.......2007-10-11
Just when you think you know all about reference resources, you are bound to learn something new in this book. For a beginner or an experienced person if you are looking for ways to reach different references , this book is great! I think it is worth every cent I paid for it... now looking to buy the second Volume.
Introduction to Reference Work leaves much to be desired.......2006-11-14
As one pursuing a master's degree in Library Science, I was required to buy this book for my reference course. I have found it to be poorly written and organized and of little practical use. Someone out there must be able to know enough about reference techniques to write a more coherent and interesting text on the subject.
Embarrassing.......2006-02-01
This was used as a college textbook in my class, and to be blunt, I and several other classmates were shocked at the poor quality.
Spelling mistakes, poor grammar, etc. abound. If ever a book needed a good editor, this is the one!
It escapes with 2 stars instead of 1 because the patient reader and beginner Library Science student may be able to glean some helpful advice from the text. At the very least, it seems the late William A. Katz knew a thing or two about the subject of reference work. I have to believe there are MANY better resources on this subject however. If not, then someone needs to start writing, there's money to be made!
(Review edited for spelling)
A waste of money.......2005-02-19
This book is terrible. I bought it for a class and by the end of the semester I was completely disgusted with it. It is full of errors: misspelled words, improper examples, inconsistencies in style and usage, and the like. It's hard to believe that this is the book's 8th edition! If you can ignore all of this then maybe you'll find some of the information useful. I'm not sure about its companion volume, I didn't bother reading it. All I know is that when I pay $120 for two thin books I expect far better quality than this.
The Literary Equivalent of Valium.......2005-02-03
One of the dullest, driest reference books I have ever been forced to read (vols. 1 and 2). When you hear "it reads like a doctoral thesis," this is what they mean.
Poor, poor students. All that money ($140 for both volumes) for such mental torture.
Book Description
Reference and Information Services in the 21st Century supercedes previous reference texts with an all new approach to reference service and coverage of essential topics for today's professional. This unique introduction is the only reference textbook to specify the top resources in major subject areas and genres and show students how to approach the reference transaction by matching specific types of questions to the best available resources regardless of format. Part One covers the essentials—interviewing patrons, determining the information need, and developing a basic search strategy. The straightforward and practical Part Two helps professionals master the materials—print and electronic—most frequently used to answer questions about Government information; Bibliographic resources; Encyclopedias; Ready reference sources; Dictionaries; Indexes; and more.
Part Three considers special topics in reference—when and how to use the Internet as a reference tool, user instruction, and chapters on reader's advisory work and service to children and youth authored by acclaimed expert Mary K. Chelton. Part Four addresses selection and evaluation of material, management of the reference department, assessment, and future trends. This innovative text was reviewed and guided by educators and practitioners at Rutgers University, Queens College, the University of North Carolina Chapel Hill, the University of Arizona, San Jose State University, and the University of South Carolina . Striking an ideal balance between the practical elements and guiding principles of the profession, Reference and Information Services in the 21st Century will appeal to LIS educators, students, and both novice and experienced professionals
Customer Reviews:
Fabulous book!.......2007-10-17
I highly recommend this book for all library school students, and for practicing librarians too. The book mentions many of the resources available, and tells you how to use them too.
Reference and Information Services in the 21st Century.......2007-09-23
This is an instructional book for future reference librarians to learn how to better serve their patrons. It is quite interesting but can be dry in parts. I am using it for a class and have learned much.
Book Description
Now, after almost a decade , a new edition of the standard guide to health science sources is available for students, librarians, and health professionals. Prepared under the auspices of the Medical Library Association, this completely updated and comprehensive fourth edition discusses the various kinds of bibliographic and information sources, their use in health sciences, and provides a comparative approach to major tools and their use. Individual chapters cover: organization of reference collections; bibliographic sources for monographs and periodicals; indexing and abstracting resources; U.S. government documents and technical reports; conferences, reviews, and translations; dictionaries, terminology, and thesauri; handbooks and manuals; drug information sources; consumer health, medical, and health statistics; directories and biographical sources; history sources; and grant sources. This new edition also emphasizes the growth of electronic resources and how they are used with print sources.
Book Description
Used in library schools worldwide, this standard provides students with a thorough understanding of technical services. Updated and expanded, the 7th edition was carefully re-examined by the authors and includes a complete rewriting of the "Cataloging and Processing" section. The book covers all aspects of the field-from acquisitions to managing the cataloging department-with new emphasis on automation as it affects technical services work and those skills that can be developed through work experience or classroom instruction. Various automated acquisitions systems are described, and a detailed section on automated serials systems is included. Complete with helpful illustrations, statistics, and study guide questions, this text is a must for library and information science students!
Customer Reviews:
An excellent all-around primer.......2002-11-14
Now in an extensively updated and significantly expanded seventh edition, Introduction To Technical Services by librarians G. Edward Evans, Sheila S. Intner, and Jean Weihs is a exhaustive reference and guide written especially for those involved in library and information services, and offers invaluable, practical advice, a wealth of technical details, and innovative strategies for upgrading the ability to manage data to keep up with the twenty-first century. Individual chapters address contrasts between the Dewey Decimal Classification and the Library of Congress Classification systems, how to efficiently manage the cataloging department, print based and electronic serials, dealing with distributors and vendors, and much, much more. An excellent all-around primer, Introduction To Technical Services is an important and core addition to any Library Science collection, and highly recommended for academic, corporate, and community librarians charged with the responsibility of coping with the rapidly evolving technologies relevant to all aspects of library operations.
Book Description
Keep pace with the constant technological changes you face every day as a library technician
Computers in Libraries examines the impact of integrated library management systems, digital resources, and the Internet on the functions and operations of library technicians and assistants. The book provides a practical understanding of library system software, networks, online information and access, portals, open URL linking, and the fusion of digital and print collections. Each chapter opens with definitions of the most commonly used terms and closes with review questions for classroom use, making it equally valuable as a textbook and as a professional resource for updating work skills.
The roles of library technicians and assistants have changed dramatically in the past twenty years as computers have transformed every area of day-to-day library operations. And nowhere have those changes been more obvious than when dealing with online data that hasn't undergone the same quality control and selection processes traditionally used with library resources. As ordering and cataloging processes have been streamlined, and reference and research services have been turned into twenty-four hour help centers, Computers in Libraries is a practical guide to keeping pace with the changes you face—every day, in every aspect of your work.
Computers in Libraries examines:
how computers work
Internet protocols and applications
integrated management system structure and administration
acquisitions financial management
online cataloging standards
circulation parameters and policies
course reserves
serials control
the Online Public Access Catalog (OPAC)
resource sharing standards
searching online databases
creating online content
digital libraries and electronic publishing
bibliographic standards and practices Computers in Libraries is an important resource for library professionals striving to stay a step ahead in their field and for students who will need to be up to speed on the technological aspects of library work.
Book Description
For library technicians working in technical services and students in library technology programs, Introduction to Technical Services for Library Technicians is a practical, how-to-do-it text that shows how to perform the behind-the-scenes tasks the job requires. Comes complete with a suggested reading list, helpful charts and tables, and review questions at the end of each chapter.
Average customer rating:
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Introduction to Library Services:
Barbara E. Chernik
Manufacturer: Libraries Unlimited
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ASIN: 1563080532 |
Book Description
Designed for the uninitiated and presented in terms the layperson can understand, this text provides a comprehensive overview of the field, from concepts governing libraries to types of libraries, policies and procedures, personnel, materials, and library services. Trends in library standards, programs, and services; new information on computers and automation; and the development of library networks comprise just some of the subjects covered. In all areas, from discussions of library goals and objectives to the identification of personality traits needed by staff members to the thorough examination of innovations in library materials and services, the author emphasizes the need for involvement and contribution on the part of everyone connected with the library.
Book Description
Whether used as a text for library and information science students, as a resource for professional librarians needing to access the information produced by or for the federal establishment, or as a guide for researchers, this acclaimed title is an essential resource and a valuable tool guiding readers through the vast and constantly changing terrain of government information in print and electronic forms. Morehead describes administrative machinery and information systems of the Government Printing Office (GPO); introduces general checklists, indexes, and guides to government information; describes the Congress and intrinsic sources that comprise the legislative process; and details many other government publications. Morehead provides a broad overview of public access issues, giving special attention to the impact of electronic formats (notably the Internet's World Wide Web) on the dissemination of federal government information. He then describes administrative machinery and information systems.
Customer Reviews:
An excellent way to learn about government information........1997-06-13
If you're wondering just where all the useful information is in the so-called "information explosion," this item just might be for you. Joe Morehead's book is a part of Library Unlimited's "Library and Information Science Text series" (intended as a textbook for librarians in training), but the book is an excellent resource for genealogists, business researchers, educators-anyone who wants to learn more about the vast and varied store of information the U.S. government makes available. And you don't have to be a doctoral student to use this book: Morehead writes in a clear and concise style; facsimiles of pages from various reference sources are included, so that the newcomer to a source will know what to expect.
Of especial interest to newbies and Internet veterans alike is a the first chapter, "Public Access in the Electronic Age," which covers the legal aspects of information provision as well as electronic sources of government information. The history and operation of the Government Printing Office and the Depository Library System are discussed. General reference sources, sources of legislative, executive, administrative, legal, statistical, technical, geographic information are covered in detail. One of the best texts for learning what the government publishes and where to find it.
Book Description
Emphasizing the enormous changes wrought by technology, this essential text offers a solid, broadly based view of library public service and its functions. Chapters are arranged by type of service-reference services and sources, bibliographic instruction, interlibrary loan, circulation, reserve services, special collections, serials, media services, government documents, and security issues. Within each chapter, the authors consider the philosophy and role of the particular service, variations in service and format, physical facility (and storage) implications, staffing patterns and administrative concerns, and legal and ethical issues. The duties and responsibilities of professional librarians and support staff are incorporated throughout. The book has been entirely rewritten, integrating technological information throughout the book in context. For example, the effects of automation and the Internet on reference service are examined and there is greater emphasis on electronic, and especially Inte
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Foundations of Library and Information Science
The Organization of Information: Second Edition (Library and Information Science Text Series)
Introduction to Reference Work in the Digital Age
Introduction to Cataloging and Classification: Tenth Edition (Library and Information Science Text Series)
Developing Library and Information Center Collections: Fifth Edition (Library and Information Science Text Series)
