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About Face 2.0: The Essentials of Interaction Design
Alan Cooper , and Robert M. Reimann Manufacturer: Wiley ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0764526413 |
Book Description
"The following description is for the second edition of About Face. The 3rd Edtion, About Face 3 (ISBN 0470084111), is now available." First published seven years ago-just before the World Wide Web exploded into dominance in the software world-About Face rapidly became a bestseller. While the ideas and principles in the original book remain as relevant as ever, the examples in About Face 2.0 are updated to reflect the evolution of the Web.
Interaction Design professionals are constantly seeking to ensure that software and software-enabled products are developed with the end-user's goals in mind, that is, to make them more powerful and enjoyable for people who use them. About Face 2.0 ensures that these objectives are met with the utmost ease and efficiency.
Alan Cooper (Palo Alto, CA) has spent a decade making high-tech products easier to use and less expensive to build-a practice known as "Interaction Design." Cooper is now the leader in this growing field. Mr. Cooper is also the author of two bestselling books that are widely considered indispensable texts. About Face: The Essentials of User Interface Design, intro-duced the first comprehensive set of practical design principles. The Inmates Are Running the Asylum explains how talented people and companies continually create aggravating high-tech products that fail to meet customer expectations.
Robert Reimann has spent the past 15 years pushing the boundaries of digital products as a designer, writer, lecturer, and consultant. He has led dozens of interaction design projects in domains including e-commerce, portals, desktop productivity, authoring environments, medical and scientific instrumentation, wireless, and handheld devices for startups and Fortune 500 clients alike. Joining Cooper in 1996, Reimann led the development and refinement of many goal-directed design methods described in About Face 2.0. He has lectured on these methods at major universities and to international industry audiences. He is a member of the advisory board of the UC Berkeley Institute of Design.
Customer Reviews:
Alan Cooper is a genius.......2007-04-07
Designing of application.......2006-11-10
Needs more examples!.......2006-05-16
Not for experienced developers.......2006-03-05
Good on concepts, weaker on examples.......2006-02-21
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Coaching Successfully (DK Essential Managers)
Robert Heller Manufacturer: DK ADULT ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0789471477 |
Amazon.com
If most coaching guides look as if you'd need a coach just to get through them, you'll love this itty-bitty guide, which zooms in on the most important aspects of organizational-workplace coaching, from selecting an effective personal coaching style and preparing and shaping a coaching session to followup steps, dealing with barriers to coaching, troubleshooting, and more advanced coaching, such as team coaching, long-distance coaching, coaching plus appraising, and assessing your own coaching skills. On every page, boxed "power tips," quickie case studies and self-tests, to-do checklists, and easy-to-follow flowcharts demystify the process. Granted, if you're looking for specific or in-depth guidance, you may find this book too general in its approach. But if you're looking for a thumbnail guide to the basics, it'll do just fine.
It's worth mentioning that the book is also part of reference publisher Dorling-Kindersley's Essential Managers series--20 itty-bitty books on business and career topics ranging from communication, leadership, and decision-making to the management of time, budgets, change, meetings, people, projects, and teams. Combining the For Dummies series' talent for breaking down a lot of information into bite-sized bits and sidebars with Dorling-Kindersley's signature, crisp graphics on a gleaming white backdrop, they don't represent the cutting edge of business thinking and they don't necessarily reflect any unique individual perspective.
Instead, it's as though someone collated the best general thinking on these 20 topics and rolled them out into 72 brightly designed and easy-to-read pages, studded along the way with boxed tips, color shots of a multiracial cast of "coworkers" animatedly hashing through the workplace issues of the day, and a self-test of one's skills in the topic at hand on the last few pages of each volume. Again, they're not for anyone looking for in-depth or focused help on any of the subjects they cover, but they're perfect as a quickie general-interest reference... and let's face it, they're so cute, and look so smart in a neat little stack or row, that you'll probably want to buy a whole bunch to give to your entire department or staff. --Timothy Murphy
Book Description
Learn all you need to know about helping others to achieve their full potential. From defining performance targets to supporting staff as they progress, Coaching Successfully shows you how to motivate others to develop themselves, promoting initiative and self-responsibility. Find out how to adapt your coaching style to suit both teams and individuals, how to use delegation as a coaching tool, and how to overcome negative attitudes. Power tips help you to handle real-life situations and increase your effectiveness as a role model and confidant. The Essential Managers have sold more than 1.9 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.Customer Reviews:
Power Tips from two experts in the field..........2001-05-08
If you want to learn all you need to know about helping people to achieve their full potential, then you will enjoy Coaching Successfully. This book will show you how to motivate others, promote initiative and help others to take responsibility.
Your coaching style will need to be adapted when dealing with a group and you will also enjoy reading about how to overcome negativity. There are power tips throughout the book which help you to handle real-life situations and increase your effectiveness.
In today's business environment, e-mail can also be used for coaching, however they advise you not to use it for "personal" coaching. At the end of the book, you can evaluate your own coaching skills.
"Raise your expectations and ask people to live up to them." -pg. 62 "Allow people to learn from their own mistakes." -pg. 63 "Motivate staff by linking their personal goals to the company's aims." -pg. 20
These power tips are very useful and there are so many great ideas contained in this mini book. It won't take a long time to read, but you will be able to be a more positive influence on others and will know how to bring out the best in those you work with.
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Hot Monogamy: Essential Steps to More Passionate, Intimate Lovemaking
Patricia Love , and Jo Robinson Manufacturer: Plume ProductGroup: Book Binding: Paperback Similar Items:
Accessories: ASIN: 0452273668 |
Amazon.com
Written by Dr. Love, a sex therapist with an aptronym if ever there was one, Hot Monogamy is no contradiction in terms. Comedian Dave Barry may joke about his guide to "marriage and/or sex," but Dr. Love's book proves that becoming sensually and "sexually fluent" is a skill that can send flames soaring, no matter how long you've been a couple or how humdrum your sex life has become.Hot Monogamy includes a nine-step program that starts with a self-quiz for each partner for determining "sexual style." This helps pinpoint which areas need to be worked on, such as resolving differences in desire--one of the most common problems among long-term couples. Communication is a big topic, but another painless quiz helps reveal romantic expectations both in and out of bed to help clarify exactly where overlooked problems may be festering.
Then comes technique. The chapter "Variety: How to Have More Fun in Bed" may prove the most useful, with discussions of sex toys, fantasy, sex games, and other forms of experimentation. Dr. Love is a firm believer in the G spot, and clearly explains how to make maximum fireworks with it. The book also includes contact information for sexual products that can be sent to you confidentially, as well as guidelines and resources for seeing a sex therapist.
Customer Reviews:
cheaper than a therapist.......2007-05-25
Better book to read is PASSION PLAY.......2004-08-13
Too Hot!.......2003-03-04
Dr. "Love" Has No Clue About It.......2000-03-24
A real saucy sizzler!.......1999-05-02
Book Description
Ask someone who works with horses how best to communicate with a balky colt and she will tell you that horses do not respond to human cajoling. To be successful the human must understand and work with, not against, the horse’s instincts, needs, and fears. When a trainer resorts to human teaching methods — reasoning, begging, bribing, even hugging and kissing — the horse will become confused and unable to respond appropriately. But if horses are treated respectfully with methods they understand, everyone involved — animal and human — will be happier, safer, and more productive.Customer Reviews:
Winifred's View.......2007-09-28
If I were a horse.......2007-09-20
Wonderful book!.......2007-07-15
How to think like a horse.......2007-06-08
How to think like a horse.......2007-05-29
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Essential Interviewing: A Programmed Approach to Effective Communication With Infotrac (Counseling)
David R. Evans , Margaret T. Hearn , Max R. Uhlemann , and Allen E. Ivey Manufacturer: Wadsworth Publishing ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0534558488 |
Book Description
This dynamic book defines the core communication skills essential to any interview, and vividly demonstrates how to use them effectively in a variety of situations. Based on Ivey's systematic method of interviewer, counselor, and therapist training, and Hearn's programmed learning application, the book's approach makes the interview clear and specific for beginners, helping them to master the complexities of the process. The authors of this "Twenty-Fifth Silver Anniversary Edition" help take the mystery out of the interviewing process through their emphasis on client Story (listening and helping clients tell their tales), Restory (helping clients think about their lives and the world in new ways), and Action (what needs to be done to make the story come to life).Customer Reviews:
A book that works.......2007-06-19
The Way to Go.......2007-02-15
Cogent, clear, concise.......2004-07-04
The chapters on attending behavior and questioning are especially well done, providing a wealth of applicable techniques. Also, the emphasis on ethics is an especially cogent addition, given our current cultural climate.
I highly recommend this book for any course in counseling techniques.
Kathleen Barlow, Ph. D.
Associate Professor of English and Communications
Chair of Academics
College of Professional Studies
Indiana Tech
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The Essentials of Corporate Communications and Public Relations (Business Literacy for Hr Professionals)
Harvard Business School Press , and Society for Human Resource Management Manufacturer: Harvard Business School Press ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 1591398193 |
Book Description
When it comes to communicating corporate information, the skills of the messenger can make or break a company's reputation in the eyes of shareholders, employees, and the media. Filled with practices, principles, and case studies, this essential guide helps HR professionals hone their skills at delivering information, managing crises, responding to queries, and more. Today's HR professionals work side by side with senior executives to devise a strategy for their organizations and to marshal the talent and resources to implement it. That means going beyond the traditional HR domain and mastering the fundamentals of all aspects of business and management. The Business Literacy for HR Professionals series, developed in partnership with the Society for Human Resource Management, covers essential areas such as negotiation, decision making, change management, finance, and more. These highly practical books help HR professionals achieve their goal to be true strategic partners who bring additional bottom-line value to their organizations.
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Essentials of Human Communication (6th Edition) (MySpeechLab Series)
Joseph A. DeVito Manufacturer: Allyn & Bacon ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0205491464 |
Book Description
Essentials of Human Communication fills the need for a brief, interesting, but serious text that places a strong focus on skill development. In-text features and the text itself highlight the application of human communication skills to the real world and to the workplace. Self concept, perception, verbal and nonverbal messages, interpersonal relationships, small group communication, and public speaking preparation. Introductory human communication.Customer Reviews:
Worst text book ever.......2005-05-18
Communication style requires options.......2003-08-13
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The Loyalty Advantage: Essential Steps To Energize Your Company, Your Customers, Your Brand
Dianne M. Durkin Manufacturer: AMACOM/American Management Association ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0814408176 |
Book Description
Though it may not be obvious, customer satisfaction and brand loyalty are directly connected to the passion and energy of an organization's employees. In The Loyalty Advantage, readers will learn how to create a loyalty-driven company and how to direct company culture and leadership to develop widespread employee enthusiasm. The book demonstrates how in-house dedication to employees translates naturally into superior customer service, which then creates brand loyalty.Filled with practical tips and proven strategies, the book shows readers how to:
* create an environment that inspires passion for the brand and company loyalty
* encourage employees to help craft and become invested in the company's vision and values
* translate organizational values into superior products, customer service, and corporate profits
Using proven methods, The Loyalty Advantage shows how to create allegiance and translate it into bottom-line results.
Customer Reviews:
Loyalty and The Loyalty Advantage are Invaluable.......2005-05-08
Excellent Resource - A MUST READ! .......2005-05-07
The Loyalty Advantage.......2005-04-08
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How to Speak Cat: The Essential Primer of Cat Language
Alexandra Sellers Manufacturer: HarperCollins Publishers ProductGroup: Book Binding: Hardcover ASIN: 0060175451 |
Book Description
At last, a Bold New Theory in the annals of human and animal communication -- a pioneering milestone of enormous scientific importance.How to Speak Cat is the ultimate, comprehensive and authoritative guide to communicating with your cat in your cat's own language. Alexandra Sellers (who has mastered seven human languages) studied the language of Cat for many, many years and ultimately uncovered its secrets. Here, for the first time, this language -- complete with extensive vocabulary and proper grammar -- is revealed.
How to Speak Cat is the perfect primer for the serious beginner. In a short time, a devoted human can learn the basics of Cat -- including proper diction and pronunciation -- and be well on the way to full communication with felines, at the same time respecting them for what they are: a superior species.
Customer Reviews:
What a wonderful approach!!!!!.......2002-08-28
I am heartbroken at a certain review in which one user mentions "200 pages of garbage", "stupid pronunciation guide", and conveys a feeling of cats being animals with no language and a book by a fruitcake who wants money.
This is the wrong approach to this book. I have tested Sellers' theories by giving phrases to my cats. Their ears perk up, they always respond, and I know they understand. If you are a firm believer, as am I, that cats deserve to have their mysterious language recognized, I recommend this book over any.
I got it for X-mas and I hope to become fluent. I guarantee you will find familiar cat phrases in a couple of days. While the idea of a "cat language" seems stupid to some, and the notion that animals can speak may seem outrageous to you, cat lovers know that these creatures have a language not until a few years ago deciphered by the author.
But Sellers, through many, many, many, many, many years of research has found patterns that should not be undermined as "stupid" or "nonsense". If you have faith in human-to-feline communication, you cannot give into this cynicism, bigotry and criticism of a woman's lifetime work. She has written other books on Cat, and has studied 7 major human languages.
So why would we be so much more critical of her than of the Horse Whisperer? She, like he, has worked very hard and very long, not to create 200 pages of garbage, an elaborate joke, but to give what she has learned about Cat to the world.
Bottom line: if you don't give in to the jaded cynicism of people who say cats are stupid and can't talk, please, please, please consider buying How to Speak Cat. You will not be disappointed.
Was this for real?.......2001-09-07
Upon embarking on this book, I had to wonder "Is she serious?!?!" Though I enjoyed the fact that there might actually be a Cat language, this book had me in hysterics. Cat lullabys, Cat apologies, Cat lies, a Cat God? Come on!
Sure, I tried it out on each of the cats in my life and each time I was met with a look that said, "What? Have you gone completely crazy?!?!"
ma' RRow.......1999-05-09
ma' RRow (translated "I am blessed")
Review of the U.K. edition published in SOAS Magazine.......1998-07-22
Anyone who has more than a passing acquaintance with cats will quickly recognise the basic premise of this book -- the ironic counterpoint between, on the one hand, the anthropomorphising tendency to bestow human thoughts and emotions on animals which makes domestic pets such a comfort to those humans whose need for companionship finds fulfilment in a small, manageable and relatively undemanding form, and, on the other, the lurking paranoia which suggests that the balance of power is in fact entirely the other way, that the relationship exists entirely for the convenience of the animal, whose aim is to train the owner in the provision of its wants -- food, shelter, attention, exercise.
To say that Alexandra Sellers adopts the paranoia theory would be an absurdly simplistic view of a bo! ok which has resonances going far beyond the suggestion that, as far as feline pets are concerned, we are not the owners but the owned. SPOKEN CAT follows with rigorous correctness the format of a language primer -- the kind which readers of a certain age will recognise as having accompanied their first stumbling attempts to master French or German. Section one contains nine grammar lessons built around everyday situations, headed by a short narrative for study and accompanied by the requisite vocabulary. Section two concerns tonality -- Cat is primarily a tonal language, with tonal patterns one of the main carriers of meaning. Sections three and four -- supporting the notion that no language can be properly mastered without an understanding of the culture of its native speakers -- deal first with Cat myths and legends, and second, in the essay `Einstein's Cat', with the influence, both overt and covert which cats have had on human civilisation throughout its history. The tex! t is comprehensively footnoted and illustrated with items w! hich show an impressive range of erudition -- perhaps less surprising when one knows that the author's studies at SOAS brought her a First Class degree in Persian (the language, that is) and Religious Studies.
Supporters of the `pet as human companion' theory will see in the book the answer to their prayers -- a book which will allow them to enter into meaningful converse with their adored feline friends. Those who subscribe to the paranoia view will find in it confirmation of their worst fears -- proof, finally, that we are not masters of our destiny, Cats are. Those who can read it with a little more detachment will find far more valuable insights, into the limitations of the academic method, the nature of language, and the very structure of human thought. To reveal more would be to give the game away; suffice it to say that the book is multi-faceted, multi- levelled, and full of the kind of humour which turns one's thinking upside down. Buy it, enjoy it, and recommend it ! to your friends.
A witty, fun look at cats and their foibles........1998-07-10
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The Legal Handbook for Trainers, Speakers, and Consultants: The Essential Guide to Keeping Your Company and Your Clients Out of Court
Patricia S. Eyres Manufacturer: McGraw-Hill Companies ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0070635129 |
Book Description
Here's the first practical, plain-English book targeted to minimize the legal exposure of trainers, speakers, and consultants. This easy-access resource gives you all the legal information and guidance you require to keep you, your company, and your clients out of court. Filled with sample contracts, checklists, and case studies, it helps you comply with all mandates on proper health and safety training... protect yourself from personal injury and negligence lawsuits..."bias-proof" training programs to avoid discrimination charges...avoid copyright infringement and safeguard your own work product...sidestep malpractice pitfalls whether clients do or do not take your advice ... honor all contract provisions and ensure your clients do as well...resolve conflicts of interest and other ethical dilemmas...create good documentation to "bomb-proof" yourself legally...minimize the disruption caused by unavoidable legal claims...and much more!Books:
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